Perfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
We booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
Es ist ein Premier-Zimmer, also das Standardzimmer. Komfortable Bett für die Nacht war alles was nötig war, nur was ich hätte getrocknet, war der Extraktor nicht im Badezimmer arbeitete, so das Zimmer schmelzte ein wenig Dampf. Abgesehen davon, großer Service an der Rezeption, gutes Frühstück
Booked to stay here over half term with my daughter for a couple of nights - had a cosy room which was just right for the two of us.
Front reception staff were really kind and helpful.
Breakfast was lovely - the lady there was so nice and although was busy as she was on her own, she was always smiling.
We dined in the restaurant one of the evenings - food was delicious but the heating wasn’t working on that floor so the whole room was cold. Bar / restaurant staff were really nice.
Overall, we had a lovely stay and we would recommend this hotel to friends and family.
I was a bit concerned as I approached the hotel, it didn't look great.
Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect.
My only negative is that the sauna wasn't working.
The best feature of this hotel though is it's staff, very friendly, efficient and happy to help.
Will be returning.
Das Hotel war wunderschön. Das Personal war sehr hilfreich. Sehr sauber. Perfektes Frühstück. Wir gehen bald mit einigen Freunden zurück. Ich empfehle es 100%
Insgesamt waren wir von unserem Aufenthalt angenehm überrascht, da es unser erster Aufenthalt in dieser Hotelkette war.
Die Lage war praktisch, direkt neben der A2, aber dennoch ruhig in unserem Hotel. Das Zimmer war sehr groß, der Kundenservice war großartig und das Preis-Leistungs-Verhältnis war so viel besser als bei den etablierteren Ketten.
Es gibt auch einen unabhängigen Kaffeestand nur einen kurzen Spaziergang vom Hotel entfernt. Er heißt Grounded Coffee und wir empfehlen einen Besuch.
Ein sehr empfehlenswertes Hotel.
Schönes Hotel, geblieben für ein langes Wochenende und verwendeten die Spa-Anlagen - sie gab uns eine kostenlose Upgrade, die ein schönes Touch war! Schöne Landschaften, Restaurant war schön und nur einen kurzen Szenenwandel zur Stadt
Nur Kritik war der Pool sehr klein, ohne viel Platz verfügbar und die Sauna war nur männlich oder weiblich - aber der Rest des Aufenthalts und Einrichtungen mehr als für ihn gemacht!
Auch empfehlen Sie den Nachmittagsthee :)
Checking in at reception was quick & easy. The room was spacious with a large king-size bed which was comfy and the room was toasty. Good value, would recommend and stay again.
Fab hotel close to Dover Port. Staff were very helpful and friendly. Spotlessly clean with modern decor. Room was a fair size with a recently refurbished bathroom - shower only. Room was with a mini fridge, nice teas and option for room service. Excellent value for money with a good choice of amenities. Parking to rear of hotel. Can access hotel from the front and rear of property. Would highly recommend. Overall a really lovely stay. ☺️
Sehr gut
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8,9/10
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8,8/10
Sehr gut
XXRMThis was genuinely a wonderful and most special place.
The Rocksalt Rooms are in a separate building to the Restaurant - but you check in at the latter and walk you over. Note all the streets here are cobbled, which can be slippery when wet.
They are a real BoltHole as they are described, and there are only four total. 2 on 1st floor, 2 on 2nd floor, with one per floor harbour facing. I'd definitely suggest that the upgrade is worth it.
The rooms are compact but exceptionally well presented. I've odd little niggles, theres no bedside of any kind - floating shelf would work, where do you put your mobile? And the metal bed frame is ornate and was loose on the footboard.
The biggest challenge is where to put things. There are a few hangers on the back of the door and a small set of hooks, but not a drawer or proper place at all. I get space is a real premium here - bedside with 2 drawers all you need!
The wet room is compact as everyone says. You won't keep the floor area outside the shower dry, it's not possible. The sink is a corner one with no space to place things but there is shelf in the bathroom for all your luxuries. The body wash / conditioner / hand soap / hand moisturiser are great quality.
Noise - it's by the Harbour so they start early, but for us it was part of the charm of the location, the fresh fish smell was totally incredible.
Breakfast is not to be missed, across in the restaurant with the best view, it's harbour side. Loved the granola, yoghurt, compote starter. I had English Breakfast as I was hungry, it was great quality but disappoining - it was more style over substance. The bacon is cooked to crispy, not my style at all but great quality. He had the Salmon & Eggs and it won hands down. Local, fresh, decent portion, on wonderful Sourdough. Luckily I was saved a bite.
A point or two more - the bedside light fused the circuit and the room was plunged into darkness. Looked for fuse box, could not find. Ended up in Restsurant. They had to get keys to a location they used to own but don't now (ground floor of the Rooms building). This took a while as the keys had to be obtained. I get how this used to work, but not now - the fuse box needs moving. The if we cant fix option was check out and refund - erm no!!
There is the most incredible Team member behind the Bar/ Restaurant from Bulgaria whose name I have really tsckily forgotten. For which I apologise.
She is truly wonderful and made the visit for me, id return solely to see her again!!!
Overall we loved Rocksalt Rooms and would return, to have dinner in the restaurant too!
Thumbs up from us, thang you so kindly 💕
AAshishRanjanDie perfekte Lage und das Essen im Restaurant ist auch gut. Wenn Sie nach 10-11 PM anmelden planen, würde ich vorschlagen, vor dem Abflug zu essen.
AAnonymer BenutzerStayed here for 3 nights in August 2025, and it was lovely. The hallways can be a bit confusing, so watch out for the room number signs so you don't end up in a random unknown hallway. The room was clean and spacious enough for 2 people, very clean too. My room had a great view of the courtyard and a partial view of the sea. There were a few guests singing and playing piano downstairs on our last day, which was a joy to watch.
There's only one elevator in the hotel, and it can take really long to get to your floor, which can be a bit irritating. We also asked for housekeeping to clean our rooms for 2 days, and we could tell the bedsheets weren't changed (I spilled a bit of coffee on one side and it was still there all 3 nights). The towels also weren't changed, so we had to call reception for new towels.
There's a Costa downstairs in the lobby, which is terrific - if only you could order! It seems that the hotel staff double as the Costa baristas, so we stood for maybe 30-40 minutes just waiting to be served.
Other than that, though, our stay was great. The hotel's location is perfect; right in front of the sea and about 10 minutes walk to the shore.
GGastnutzerI was a bit concerned as I approached the hotel, it didn't look great.
Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect.
My only negative is that the sauna wasn't working.
The best feature of this hotel though is it's staff, very friendly, efficient and happy to help.
Will be returning.
GGastnutzerPerfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
GGastnutzerWe booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
AAllanChecking in at reception was quick & easy. The room was spacious with a large king-size bed which was comfy and the room was toasty. Good value, would recommend and stay again.
GGastnutzerSchönes Hotel, geblieben für ein langes Wochenende und verwendeten die Spa-Anlagen - sie gab uns eine kostenlose Upgrade, die ein schönes Touch war! Schöne Landschaften, Restaurant war schön und nur einen kurzen Szenenwandel zur Stadt
Nur Kritik war der Pool sehr klein, ohne viel Platz verfügbar und die Sauna war nur männlich oder weiblich - aber der Rest des Aufenthalts und Einrichtungen mehr als für ihn gemacht!
Auch empfehlen Sie den Nachmittagsthee :)
Mmum and daughterDisappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
GGastnutzerA very good hotel. The bedroom was excellent with a very traditional decor. The bed was comfortable and the facilities were as expected.
The bar and restaurant was again very traditional with oak beams, real stone slab floors and comfortable seating and nice tables. The bar provided a very good range of beers, larger wines, cocktails and spirits. The bar service was excellent and prices were reasonable. The restaurant service was friendly and excellent. The menu range was also very good and prices again were very reasonable. Breakfast was included and the choices and service good. Car parking was more than adequate and free.
The one disappointment was that there was no bar food available at any time during the afternoon.
I would use this hotel again.
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