4-Sterne-Hotels in Jawa Timur, Indonesien

Der Hotelservice war sehr gut, allerdings gab es beim Frühstück Fliegen. Das Frühstück selbst war jedoch ausgezeichnet, sauber und hygienisch. Man konnte in der Küche Wasserflaschen kaufen. Die Zimmer waren geräumig und hell, und man half uns mit dem Gepäck.

Sehr freundliches Personal. Zimmer ein bisschen auf der kleinen Seite trotz meiner Buchung ein Familienzimmer. Frühstücksbuffet ist ok, mehr Straßen-Stil. Gute Lage, in der Nähe der großen Attraktionen.

We had a very pleasant stay at Aloft Surabaya Pakuwon. The hotel is new, modern, and very well maintained, with clean rooms and excellent facilities. The bed was very comfortable, which made for a great night's sleep. The buffet breakfast offered a good variety of food. A special thank you to Mr. Arul, who was exceptionally friendly, attentive, and helpful throughout our stay. His warm hospitality made our experience even more enjoyable. The 24-hour gym is a great bonus for guests who like to work out at any time of the day. One thing to note is the location. The hotel is next to Pakuwon City Mall, which is different from Pakuwon Mall. If your main destination is Pakuwon Mall, expect about a 40-minute Grab ride depending on traffic. Overall, we had a great experience at Aloft Surabaya. The comfortable rooms, excellent service, and modern facilities make it a hotel I would happily recommend and stay at again.

Delicious Indonesian Javanese food specially created by the host, May, as well as the level of dedicated service is the highlight of this hotel. The menu food sounds unappealing, but all 7 lunch and dinners were so good. You have to try the chicken satay, which is soft and has white clean meat. The tuna is melted and panini is so fresh. The spaghetti cakalang is her created recipe of smoked fish and spaghetti. Her tofu and Tempe must not be missed! Her tempong chicken is yummy and fresh! Feels like it's directly from the farm. Nasi goreng must not be missed! Papayas seem to be in the season. Fried bananas covered in coconut flakes are not to be missed! In this hotel, don't expect luxury cleanliness because there are a lot of insects (bees, butterflies, moths, grasshopper, flies), spiders, millipedes, lizards, even a gecko. If you want to stay in this rustic resort you have to be okay with them. I didn't like the insects stuff in the room but the hosts immediately sent their staff to deal with them. Staff are friendly just be patient with them because not all speak English. May was a super host, who gave ALL sorts of ideas on where to go, and how to go, and gives you contacts and numbers and details. Ibnu makes the best dirty latte in Banyuwangi, most probably. The hosts are very nice and go out of the way to make their guests welcome. They even dropped us at a nearby tour site, and also gave us a short walk to the beach nearby. This level of service is almost unbeatable. Staff are always ready and welcome to greet and smile at you. I think the Indonesian and Javanese meals are better than the breakfast menu. Breakfast pancake and American breakfast normal only. They generously dropped us off at Bangsring Underwater which was 3-5 mins away, which MUST NOT BE MISSED for snorkelling beginners! (But first check out if the season is good for snorkelling) If you stay here, be prepared there's not much in the area. And not much air-conditioned cafes or restaurant or shops nearby too. The family room has a breathtaking view of the mountains but because of the attic like structure, is prone to insects and lizards and stuff. It had a resident gecko. The deluxe suite room had a flat ceiling so lesser insects! + huge verandah for drying your clothes + pink bougainvillea. There are corn fields beside the hotel. They send food to your room if you don't want to eat in the restaurant which also has a amazing view. Restaurant has rustic vibes with antique candelabras (+ spiders).

Pro - hervorragende Service vom Personal! - Wir haben ein Baby (＜ 1 Jahr alt), sie haben uns mit Babybett, Babybad und Wasserkoop (gayung) - Die Tiere aus dem Zimmer sehen atemberaubend - Kann Karotten (3 Stücke vom Hotel) vom Zimmer bis zu den Tieren werfen - Das Frühstück ist fein. Sie haben eine Auswahl von lokalen und internationalen Buffetverteilung - Kann Foto mit Giraffen nehmen, wenn Sie das Frühstück mit Giraffe Slot verpasst haben - Kann die Fische im Lobby kostenlos füttern - Souvenir Einkaufen im Hotel für Komfort - Es gab einen Vogel (Cockatoo?) für Foto kostenlos zu nehmen. Kons - Stimmung von Tieren in der Lobby - Giraffe, Rhino und Meerkat Futter sind zusätzliche Gebühr - Nur Regenschlafkopf (d.h. nicht beweglich)

Das ist mein zweites Mal hier. Das Personal ist wirklich nett und will Sie jeden einzelnen Zeitpunkt begrüßen. Ich hatte ein Problem mit dem Aircondition nicht genug kalt. Der Techniker, Front Desk sind alle sehr geduldig und auf meine Anfrage aufmerksam. Die Reaktion war schnell und ich hatte auch eine Zimmerveränderung. Das Zimmer ist sehr geräumig mit einem großen Blick auf die Stadt. Einrichtungen reichlich und wird Ihren Bedürfnissen gerecht. Ich hatte eine gute drei Nächte Ruhe und einen wunderbaren Aufenthalt hier. Ich würde dieses Hotel definitiv empfehlen.

There were a few holes on the bed sheet (: and the plugs were pretty hidden which is a downside. Other than that staff is friendly, and pretty good location I must say

Verbracht hier aus einem anderen Hotel trotz des Entgelts (es war schrecklich) Dieses Hotel hat uns sehr zufrieden. Es ist so stilvoll und schön. Das Zimmer war gut, sauber. Wir waren uns mit dem Wetter uns gelückt, aber ich repräsentiere, was für eine Aussicht vom Hotelpool. Auf 4 Vulkan. Das gesamte Gebiet ist detailliert. Gehen Sie direkt und die Augen sind glücklich. Das Restaurant war lecker. Das Frühstück war lecker. Sie haben auch einen wunderbaren Kaffee und sie verkaufen dort Getreide. Personal ist sehr responsiv und freundlich. Insgesamt sind wir mit 200% zufrieden Wenn ich dieses Hotel auf einmal ehrlich wollte, aber ich lese die Bewertungen und wähle den, von dem 🤪 entkommen ist, so glauben Sie nicht an irgendwelche negative Bewertungen hier. Das Hotel ist wunderbar. Vielleicht finden Sie etwas minus, aber ich denke, es ist die beste Option hier! Wir halten uns auf, nach Ijin zu gehen. Danke für die Mitarbeiter. Wenn wir mehr Zeit hatten, würden wir hier noch ein paar Nächte bleiben.

Banyuwangi truly is the ultimate ”sanctuary of stillness,” and ÉL Hotel Banyuwangi provides a beautiful, serene backdrop to experience it. I had a wonderful stay overall, and while there are a few areas where the hotel can step up its game, the foundation is absolutely there for this to become an exceptional property. 🏨 The Hardware & Facilities (Top-Notch!) On the physical side of things, the hotel completely delivers. The rooms are comfortable and well-designed, the gym is well-equipped for a holiday workout, and the swimming pool area is beautiful—perfect for soaking in the quiet energy of the region. 🍳 Food & A Soothing Morning Ritual The culinary experience was a highlight. The food quality was solid, and the local flavors were genuinely delicious. But my absolute favorite part of the morning was the outdoor breakfast area, where they offer fish feeding. Watching the fish move gracefully through the water while enjoying breakfast was incredibly calming and set a beautiful, soothing tone for the day. 🌱 Areas for Growth: Service & Sustainability To truly elevate this hotel to a 5-star luxury standard, there are two areas I’d love to see improve: Eco-Friendly Amenities: In a pristine destination like Banyuwangi, sustainability matters. Currently, the hotel is still using single-use plastic containers for bathroom amenities. Shifting toward refillable dispensers or biodegradable alternatives would align beautifully with the natural essence of the area. Staff Guidance: The young team members have incredible potential and are clearly eager, but they just need a bit more structured guidance and hospitality training. With the right leadership, this passionate young staff could easily turn good service into an exceptional guest experience. 🗺️ The Verdict Overall, I will absolutely come back! There is so much promise here, and I have high hopes that the team will take this constructive feedback to heart and continue to polish their service. If you are looking for a peaceful getaway in Banyuwangi, this is still a highly recommended spot. #ElHotelBanyuwangi #BanyuwangiTravel #SanctuaryOfStillness #WonderfulIndonesia #HotelReview #TravelBlogger

This is firs time I stay here, the only small problem is the hotel near to railway trac and crossroad where noise from train, car and motorcycle can be hear inside room. So if you are looking for silent room, it is not good choice. Other than that is ok.