4-Sterne-Hotels in Jawa Timur, Indonesien

Clean room, good location (connected to mall), great breakfast, friendly staff I had a wonderful stay at Four Points by Sheraton Surabaya, Pakuwon Indah. The room was very clean, spacious, and comfortable, perfect for a relaxing stay. The location is excellent, as it’s directly connected to Pakuwon Mall — very convenient for shopping, dining, and entertainment without even having to step outside. The breakfast was great, offering a wide variety of delicious and fresh choices. Most of all, the staff were very friendly, helpful, and professional, making me feel welcome throughout my stay. Highly recommended for anyone visiting Surabaya!

Dies war meine erste Reise nach Surabaya und ich hatte beschlossen, Buch Four Points Sheraton Tunjungan angesichts seiner zentralen Lage und wettbewerbsfähigen Zimmerpreise. Ich war angenehmen überrascht, als das Hotel meinen Status als Mitglied von Marriott Bonvoy erkannt und mir die entsprechenden Vorteile gewährte, obwohl ich diese Reservierung nicht über die Marriott Bonvoy App gemacht habe. Kudos das Hotelpersonal dafür!

We were welcomed with a beautiful lobby followed by a view of animals on a big grass field. The staff at the reception spoke decent simple english - that was very helpful. The rest of the staff spoke very little or no english, so that made communication difficult. We booked the room with Safari view. It was lovely to sit on the balcony overlooking the big grassland of animals. They aren't a lot animals but nice enough for a safari feel/view. We just wished there were at least 2 chairs at the balcony. We had to fight for that 1 chair. It was lovely to order room service to sit at the balcony. It would be good if there is a step stool in the bathroom for children to use the sink. It would be easier for parent to shower child if there was a handheld shower instead of just an overhead shower. There are free carrots feeds provided in the room. It is 1 free refill per day. We like that there is a water machine along the corridor, so we can just refill our water easily. The swimming pool water is FREEZING COLD, with their cool weather, how I wish the pool has heated water... or since it is a small sized, why not convert it to a heated jacuzzi? Food at the restaurant was simple, we just wish there were more local Indonesian food choices. They need to improve of timing on their service as it takes 20 min for a drink and about 30 min for food (in a off peak time). The pizza is basic nothing fancy or exciting. Prices are affordable IMHO. Breakfast or Dinner with the Giraffe - I would highly recommend you to WA the hotel to book it the minute your room is reserved, best recommended to take the first slot. For Carnivore Feeding, the best experience is also the night feed, and take the first ride. In fact, there are quite a lot to do in that small area. So perhaps 4 to 5 nights would cover every activity nearby. Do take note that some activities only available Friday and Saturday!

This hotel has the most flawless service we have received, perhaps ever. The breakfast is magnificent. The team is incredibly attentive, and the facilities are perfect. Whether it’s for Business, family or a stay with your partner you will be over the moon with your time at Aloft Surabaya. Incredible, a must stay.

I really didn’t take any photos but it’s exactly as advertised. This place seemed very popular and it was crowded but it accommodated everyone perfectly. We rented the bikes to go to the nearby waterfall too. Amazing service, view and food. This would be my 2nd favourite place this trip.

Das WLAN war gut. Die Einrichtung war zwar etwas veraltet, aber noch akzeptabel. Die Qualität der Hausschuhe war durchschnittlich. Der Pool war super und das Bett sehr bequem. Einziger Wermutstropfen: Eine Moschee in der Nähe sorgte dafür, dass man nachts durch Gebetsrufe geweckt wurde. Das chinesische Restaurant war leider sehr enttäuschend.

Als ich vorhatte, nach Banyuwangi zu fahren, hatte ich dieses Hotel schon so lange im Auge … es war immer ausgebucht … bis ich die Chance bekam, hier zu übernachten. Ich liebe dieses Hotel … die Umgebung ist sehr schön und es gibt viele Einrichtungen … das Personal ist nett und freundlich … alles, was wir brauchen, wird schnell bereitgestellt und die Informationen sind sehr klar … . Danke, Dialogoog … ich werde wieder hierher zurückkommen …

Very nice, modern hotel. Close to many restaurants. Breakfast in nice place, very tasty. Helpful staff! The only but is concerning the cleaning - in general there was no dirt, cleaning was working, but on sheets and towels there were stains, even when we got new and fresh ones.

The hotel is well located in Malang. All staff at the hotel were very friendly and helpful. Hotel room has a nice view of the water features and a balcony. All facilities are fine although the room is becoming a little tired and worn and could use a little renovation. The hotel restaurant provides a very tasty breakfast with lots of choices of Indonesian food and western food

The location is really close to anywhere. All the employees are super friendly and helpful. This is our stay for the second time. We went back to Santika Premier Gubeng was because the location, the cleanliness and the breakfast was impeccable.