5-Sterne-Hotels in Bicol, Philippinen

I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option). Room service took a very long time, more than the promised 45mins. One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.

The Mayon view from The Oriental Legazpi was truly beautiful, and I appreciate that my request for an upper room with a view was granted. However, the overall stay was disappointing. The staff were not very approachable, restaurant service was poor, water was not readily offered, and we were even told to call the staff when we were ready to order. There was also loud noise from a lobby photoshoot, weak water pressure in the shower that took around 30 minutes to resolve, broken tiles and visible maintenance issues, no menu list in the room, and the breakfast buffet felt rushed even before the stated closing time. The view is excellent, but good view alone is not enough. Guests pay not only for scenery, but also for service, comfort, cleanliness, maintenance, and basic hospitality. If not because of the Mayon view, I would not return.

5 Sterne: Der Platz war 5 Minuten vom Flughafen entfernt. Unterkünfte Eigentümer, wie sie uns frühzeitig überprüfen lassen. Das eingerichtete Schlafzimmer kann bis zu 10 Pax schlafen, aber wir waren nur 6 Pax und es gab genug Platz für alle. Danke!