2-Sterne-Hotels in Pahang, Malaysia

Lovely staff, but the water dispenser is a ”tall” order. The staff really go out of their way to help. Only problem was the water dispenser. It’s placed on a table, making it tower over me. As a short girl, using the hot water felt a bit like a stunt from a movie 😂 I was terrified of a hot splash to the face! It would be much better if it were placed at a lower, safer height. And also location prefectly in heart of bentong, walking distance to Bukit Do.. everywhere. Nasi Kandar 24h across the street.

I almost fell into depression in this hotel room. It's extremely cramped, smoky, and downright uncomfortable. A piece of the bathroom soap holder fell off (photo attached). The room had a tiny window, but it didn't open and was tightly curtained. It felt almost like being in a coffin. The pillows smelled like dog urine. Sleeping was extremely uncomfortable. As a result, there was practically no outside air flow, forcing you to turn on the air conditioning at night, and you wake up in the morning feeling sleep-deprived and with a headache. Furthermore, the hotel asks for an additional RM10+2 upon check-in, citing government taxes. I strongly advise against staying at this hotel; it was one of the worst experiences I've had in this country, and in my travels in general. The only positives are decent WiFi and hot water with good pressure.

Im Allgemeinen ist es ein gutes Hotel, freundliche Mitarbeiter, hell & sauber. Allerdings ist der Wasserdruck super niedrig, & die Handtücher sind eine Art schmutzig mit gelblichem Farbstoff

Zum ersten Mal hier eingecheckt. Was die Sauberkeit betrifft, ist es sehr gut. Das Zimmer ist komfortabel, auch wenn mein Zimmer keine Aussicht hat (Zimmer ohne Fenster). Wenn das Zimmer nebenan laut ist, kann man es hören, lol. Für mich ist das egal. Das im Zimmer bereitgestellte Bügeleisen und Bügelbrett ist das Beste, genau wie in anderen Hotels, die hier Zimmer haben Schulferien. Nur hier zu parken ist etwas weit, wenn der Hotelparkplatz voll ist. Das Beste ist, es liegt in der Nähe eines Restaurants und wenn Sie in die Stadt Kuantan laufen möchten, ist es auch ganz in der Nähe, selbst diejenigen, die es möchten Zu Fuß kann man denken, dass es möglich ist, weil es nicht sehr weit ist. insgesamt ist 👍

I recently stayed here for a business trip with four colleagues. We booked five separate rooms, choosing this location based on its competitive pricing and convenient location. While the physical property itself is impressive, the management process left a lot to be desired. The Good: Comfort & Space Rooms: The rooms are genuinely clean, neat, and very spacious. For the price point, the value of the actual living space is excellent. Parking: Finding parking was easy and secure, which was a major plus for our group as we had our own vehicles. Location: Perfectly situated for getting around Kuantan efficiently. The Bad: Maintenance & Missing Basics The property feels slightly neglected in terms of upkeep. In my specific room: The shower head holder was loose, making it difficult to use. There were no floor mats provided, which is a basic necessity to avoid tracking water across the room after a shower. The Ugly: Management & Customer Service This is where the experience fell short. The administrative side of this stay was disorganized and stressful: Automated Communication: Their chat system is powered by an AI that provides ”canned” answers. It failed to address any of our specific questions, making communication feel like a dead end. Check-in Delays: We weren't sent the check-in passwords on time. We had to track down a separate person-in-charge just to get access to our rooms late in the day. Pricing Inconsistencies: The documentation stated a RM50 deposit per room, but we were charged RM60. While the amount is small, the inconsistency feels unprofessional and creates a lack of trust. Final Verdict: If you value space and price above all else, this is a solid choice. However, be prepared to fight for your check-in details and deal with a non-responsive service team. I hope management fixes their communication flow and updates their facilities soon.

The hotel must've seen a more glorious past. Service wise, the hotel staffs are responsive. Facilities wise, it is still adequate. Beyond sleep and bath, I doubt there is much else to do in the premise. Safe neighbourhood.

Zimmergröße ist gut, aber unzureichend, um sich für Kleidung zu hängen. Nur für einen Einzelreisenden. Nur ein Holzpol auf der Wand. Luftkonditionierungsposition ist direkt auf dem Kopf zu springen. Der Bassin ist schlecht gekrackt. Keine Toiletten sind nur eine Wand-Mäuse. Teleco-Rezeption ist manchmal nicht vorhanden im Zimmer. Schwierig zum Surfen des Internet, sehr langsam und ich benutze meine eigene Linie nicht WiFi. Kundenunterstützung auf dem Frontdesk ist jedoch nur durch Monitor-Telefon aufmerksam. Kein persönlicher Kontakt.

the room was clean,the bed was soft so as the blanket and pillow,we had a really good sleep. the toilet have good space,and water heater also working good. the aircond also working good,only our room got window but facing building so couldnt see anything. the location is few kilometers from town centre and about 7km from UIA kuantan where our event was. there was lift for hotel,the lobby also quite clean and properly arranged. one bad thing is the t.v was not working at all for our 2 night stay.the reception didnt inform anything to us until we curious why the t.v was plugged off.after call the reception only they tell the t.v channel got problem,and we had to stay there 2 nights without watching anything,quite bored.even the 2nd night it was not fix and looks like nobody attended to this problem.

Didn’t take any photo of the room/ hotel because satisfaction was average only. Do our check in half way & the staff went to wash her hand make us wait at the counter. Room got many dust. Advantage: only 3km+ away from Teluk cempedak , price ok

Der Hotel-Stadt war im Allgemeinen ok und erfüllte die grundlegenden Erwartungen. Das Zimmer war sauber und die wesentlichen waren bereitgestellt. Lage war bequem und der Eincheckung war reibungslos. Eignend für einen kurzen Aufenthalt, wenn Sie eine einfache und keine Frills Unterkunft suchen.