3-Sterne-Hotels in West Midlands, Vereinigtes Königreich

I checked in at 3pm and the process was quick and smooth, with no problem. The room is on 4th floor, the view outside of the window is quite okay, I could see the rooftop of the bus station and part of the Coventry Transport Museum. The WiFi was working quite well in the room and I am glad, the room provides hot water kettle, fan, clothes hangers and a TV set. But you will need to bring your own toothbrush and toothpaste and face towels for your morning routine. The bathroom is functional and clean . It is usually safe to walk around in the city centre, even during nighttime, but still it is better to travel in group and look after yourself.

first room we got was dirty and had what i think was burnt bacon on the floor and some stains on the bed, along with a fish type smell so we got swapped, second room was great though, no window in either room but did have air conditioning so can’t complain. The lifts are not very great very unsettling so we opted for the stairs instead, but the stairwell in some areas was riddled with damp and mould so quite a hazard. entrance is in an alleyway which was really uncomfortable to get in, but based right in the centre which is exactly as we wanted. we staff at the reception was great the lady who swapped us was amazing, and another man there on the second day we informed him of a problem with the lift and he was lovely and kind, would recommend for maybe a one night stay or someone where just to sleep, not a hotel you’d want to stay in for a day. note though that it does inform you on the FAQs that there is no room service during your stay unless you request it before 10am, so no fresh towels each day, which wasn’t a problem for us but may be for some others. photos attached are regarding the first room

Ein schönes Hotel und sehr zentral gelegen. Es gibt eine Kaffee- und Teestation im Zimmer. Im Badezimmer fehlen jedoch ein paar Haken für die Handtücher. Nach dem Duschen ist der Boden etwas überschwemmt und der Dampf wird nicht richtig abgezogen. Von den Renovierungsarbeiten haben wir nicht viel mitbekommen. Da wir spät Abends eingecheckt haben, am nächsten Tag den ganzen Tag unterwegs waren und am darauffolgenden Tag sehr früh wieder abgereist sind. Die Mädels an der Rezeption waren sehr freundlich und hilfsbereit. Es wurde am Vortag ein Taxi für 6.00 Uhr morgens organisiert, dass uns zum Flughafen brachte. Ein Kollege aus der anderen Schicht wollte, dass wir uns am Abreisetag 30 Minuten vorher an der Rezeption melden, damit das Taxi gerufen wird. Alles in allem, war es ein schöner Kurzaufenthalt.

This hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .

It was a family party nearby. Ideal location. A lot of our family were booked in. Excellent breakfast. Will stay again

5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

We had a wonderful stay at this hotel! The location is absolutely perfect—situated right by the scenic canal district with stunning views and an incredible selection of great food options just steps away. Our room was wonderfully quiet, pristine, and well-cleaned throughout our stay, offering a peaceful retreat after a day of exploring. A major highlight was the hotel breakfast; the full English breakfast was fantastic and the perfect way to start the day. I highly recommend this hotel for anyone looking for great views, delicious food, and a comfortable, quiet night's sleep!

Prime Central Location: You really can’t beat the placement of this hotel. Being right by New Street Station makes it a seamless experience for anyone travelling for business or looking to explore the city center. Modern Rooms: The rooms felt fresh and updated. As is standard with the newer Premier Inns, the ”hypnos” beds and modern decor provide a reliable, high-quality sleep environment that rivals much more expensive boutique hotels. The Service: A Bit of a Rough Start My only real gripe was the check-in experience. Travelling for business with multiple rooms can already be a bit of a juggle, and I found the staff member at the desk to be quite abrupt. I had booked two rooms and requested they be on the same floor. Initially, I was told this wasn't possible, which felt a bit dismissive. However, after I pressed the issue, the staff member did eventually check the system and managed to accommodate us on the same floor. The Verdict While the customer service lacked that ”warm welcome” feel initially, the actual product—the room and the location—is excellent. It’s a solid choice for a business trip, provided you don't mind a potentially brisk interaction at the front desk.

Clean, nice room. Close to amenities. Tram is just 2 minutes from hotel. Easy to get around places. Breakfast is not that great; variety is limiteda d especially croissant on day 3 stay is not a fresh ones and not able to split and chew. Generally it's good to stay there