4-Sterne-Hotels in Fès-Meknès, Marokko

My stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager. We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay. Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day. At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay. The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring. What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place. I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.

The experience we had at another Riad set very, very high expectations, so read this with that in mind :) I've worked and stayed in luxury hotels around the world, and if you're looking for a stunning hotel, with pleasant service this would be a top choice. However overall we were looking for more of an intimate experience. Staff were very nice; they were young, friendly, kind and caring. Travelling with my mother however, it felt very uncomfortable when I was asked 'how my wife was doing?!', this summed up the disconnection between the hotel and the experience. A beautiful hotel but short of a 4/5 star experience. It is one of the most stunning Riads you will stay at. The restaurant serves great food, and the views are amazing - if you can handle the three floors of steep steps. Overall, you won't be disappointed but it felt like when we stayed there was no manager for those extra touches you expect when paying this much.

It’s not a bad hotel, but its rooms are a bit old. I paid 1400D to ask for a normal double room and asked it to be “quite” but it’s not. The room locates right next to a main street so during the whole night you can hear endless cars, motors and police car alarms. The window fully closed yet blocked no noise. AC needs to be replaced to new one as it howling every few minutes like a diesel engine. The room is big and clean though. I had to wait for 25 minutes to check in. I don’t blame the staff as they were just too busy. They only have 3 people at the reception and they need to deal with frequent customer requirements, individual customers and tour groups at the same time! If this were just an ordinary 2–3 star hotel, I wouldn’t have much to complain about. However, for a resort charging 1,400 dirhams per night, this level of management and infrastructure really needs to be updated and improved.

This riad was excellent in every way. The highlight of our stay was definitely the host, who truly deserves 100 out of 100. He was extremely patient, gentle, and professional, and always willing to help. He gave us many useful and practical recommendations about the city, restaurants, and things to do, which made our trip much easier and more enjoyable. The accommodation itself was also very comfortable, clean, and well maintained. The atmosphere was peaceful, and we felt very well taken care of throughout our stay. I would highly recommend this place to anyone visiting the area. We would happily stay here again.

Tucked away in the labyrinth alleys of the Medina, Riad Algila transports one into a world of tranquility & elegance. The riad's meticulously adorned courtyard with gentle tricking of water from the fountain, swaying green trees and intricate tile work serves as a peaceful sanctuary from the bustling city outside. Our 2 day stay was nothing short of enchanting. Rooms were spacious and comfortable, adorned with traditional Moroccan decor with modern amenities, provided a luxurious retreat after a day of exploration. The staff always attentive with insightful recommendations, made all the difference to our stay. Riad Algila truly embodies the essence of Moroccan hospitality offering a respite of calm and beauty amidst the vibrant tapestry of Fes.

Das Haus aus dem 14. Jahrhundert, das Gebäude selbst ist sehr schön und erstaunlich. Das Frühstück ist oben im Gebäude, die Landschaft ist großartig und Sie können einen großen Bereich der Medina sehen. Die Zimmerausstattung ist auch gut, hat im Grunde alles was man braucht. Aber das alte Haus hat auch Probleme. Die Schalldämmung ist zu schlecht. Es gibt ein Zimmer im zweiten Stock, das mit dem Aufzug auf und ab zu hören ist, und der Lärm im Gang ist laut. Am Anreisetag war es schon Abend, und als ich das Haus betrat, stürzte ich in den Geruch von Desinfektionswasser. Die größte Aufschlüsselung ist, dass es in 2 Nächten 4 Leistungssprünge gibt. So etwas passiert in einem solchen Haus ist wirklich beängstigend. Als die Mitarbeiter sagten, dass dies noch nie zuvor passiert sei, fühlten sich die Leute noch beängstigender. Der Verkehr ist ziemlich bequem, Sie können in der Nähe parken und müssen Ihr Gepäck nicht zu lange schleppen. Aber dieser Ort ist eigentlich ziemlich weit weg von der regulären Altstadt, und die Abkürzungen in der Altstadt trauen sich nachts nicht zu gehen. Wir wollten gegen vier oder fünf Uhr am Straßenrand ein Taxi nehmen. Es war schwierig, ein Taxi zu nehmen. Es schien, dass die Taxis voller Leute waren. Am Morgen musste ich ein Taxi zur CTM-Station nehmen. Da es an diesem Ort tagsüber schwierig ist, ein Petit Taxi zu rufen, habe ich die Rezeption gebeten, bei der Buchung eines privaten Autos zu helfen. Es dauert ungefähr zehn Minuten und 100dhr. Wenn Sie wissen, dass Sie getötet wurden, können Sie nur diese Methode verwenden. Das Mädchen an der Rezeption ist sehr engagiert und hat das Gefühl, Tag und Nacht zu sitzen. Wenn Sie Fragen haben, fragen Sie sie einfach, aber es gibt den Leuten das Gefühl, dass das Aufschieben von Abendessen und Spa ein bisschen zu viel ist, aber ich sage nichts, wenn ich mich weigere. Wachte am Morgen vor der Abreise auf und half uns, das Frühstück zu packen.

設施：淋浴間特別大，洗澡特別爽，總體來説比較古色古香，絕對不能説得上狠心，唯一的缺點是網絡真的很差很差，基本等同於沒有網……扣的分基本是扣給了網絡很差這件事情 衞生：非常乾淨 環境：在一大堆巷子裏面找路其實有點困難，路上有摩洛哥人幫忙指路，竟然還索要的小費，但是店主把他們關在門外了，我們沒有給小費。環境非常清幽，泳池的庭院也太好看，太好拍照了！ 服務：服務特別好，入住的時候會給你泡綠茶，而且會問你早餐想吃什麼，所有摩洛哥的風味都能吃到！

If I ever return to Fes, I will definitely stay here again. In contrast to its historic and traditional charm, the rooms were incredibly clean and beautiful. Waking up to nothing but the sound of birds chirping in the morning was a dream. Every detail of the interior was stunning, and the staff were exceptionally kind and welcoming. The location is actually much easier to find compared to other accommodations in Fes. However, I did have a bit of trouble finding it at first and unfortunately got scammed by a fake guide—so please be careful! Also, keep in mind that the stairs are quite steep. Aside from those points, my stay was absolutely perfect.

Wir hatten einen wundervollen Aufenthalt im Riad Al Ansari. Wir wohnten im obersten Zimmer und konnten die Dachterrasse ausgiebig nutzen. Beachten Sie, dass es einige Treppenstufen gibt, aber wir haben es sehr genossen. Das Bett ist sehr bequem, die Dusche toll und die Klimaanlage heizt das Zimmer (im Winter) gut. Zusätzlich gab es eine kleine Heizung im Badezimmer, sodass uns nicht kalt wurde. Das Frühstück war reichhaltig und köstlich. Jeden Tag gab es etwas Neues zu probieren. Die Kommunikation mit Hicham (dem Manager) war ausgezeichnet. Wir wurden bestens betreut. Am ersten Abend haben wir außerdem ein Zwei-Gänge-Menü gebucht, das köstlich war. Die Lage ist ebenfalls großartig. Man ist in 5 Minuten in der Medina und kann sich auch in der Nähe mit dem Taxi absetzen lassen. Das Riad ist nach dem Trubel der Medina eine Oase der Ruhe. Zögern Sie nicht und buchen Sie! P.S.: Beachten Sie bitte die Ramadan-Kanonen. Das war ein kleiner Schock für uns, falls Sie nicht wissen, was es ist. Es ertönt um 3:30 Uhr und gegen 5:15 Uhr. Aber Sie werden es natürlich überall in Fes hören.

I stayed in both Riad Soultana and it's sister hotel, Riad Soultan. I was very comfortable in both. They are quiet and very clean. The staff are polite, friendly, welcoming and helpful. The breakfasts were nice, with more than enough of everything and you don't need to eat again until evening. Both hotels have beautiful and interesting interiors. Riad Soultan has a stunning roof terrace where I had breakfast. Probably Riad Soultana has one too, but I didn't go up there.