2-Sterne-Hotels in Dorset, Vereinigtes Königreich

I recently had to cancel my reservation at The Fairhaven Hotel due to an unexpected illness, and unfortunately, my experience with their customer service has left much to be desired. Despite reaching out promptly to explain my situation and request a refund, I was met with a firm refusal. The hotel’s cancellation policy was not flexible enough to accommodate my circumstances, which was quite disappointing. I understand that policies are in place for a reason, but a little compassion in times of need would have gone a long way. The hotel itself may have great amenities and a lovely atmosphere, but my experience with their handling of cancellations has overshadowed any positive aspects. I would advise potential guests to carefully consider the cancellation policy before booking, especially if there’s a chance that plans may change unexpectedly. Overall, while I cannot speak to the quality of the stay, my interaction with the hotel regarding my cancellation has left me feeling frustrated and dissatisfied. I hope they can improve their customer service approach in the future.

### Trip.com Review **Good location and supportive staff** I had a pleasant stay at Cecil Court Hotel in Bournemouth and would rate it **8/10**. The location was very convenient for me as it was close to my office. The breakfast was below average, but the staff were very supportive and accommodating. They kindly arranged my breakfast **30 minutes earlier than the scheduled time** to suit my work schedule, which I really appreciated. Overall, a good stay with helpful staff and a convenient location.

I love the room and amenities offered. Clear instruction, clean facilities, and warm hospitality. Reasonable price and convenient accessibility to different locations (shopping centre, convenience stores, restaurants, cafe and pubs,…)

Had such a lovely stay! Room was clean and service was excellent. Was lucky enough to eat at the pub as well and the food was incredible. Would definitely recommend to anyone planning to pass through Shaftesbury.

Haben Sie nur gute Dinge zu sagen über meinen Aufenthalt in Jurassic Bay in Weymouth

Check-in ist um 6 Uhr abgeschlossen. Die E-Mail des Hotels wurde nicht beachtet und das Ergebnis war, dass der General der Hoteltür die Tür gelegt hat. Es ist nicht möglich, dass die Tür mit der Kopfhaut gehärtet wird, so dass der Besitzer wartete, und ich habe das Herz gedrückt, als ich die Tür öffnete. Der Ladenbesitzer ist ein britischer Herr. Er ist sehr enthusiastisch und hilft uns, die Gepäckaufnahme oben zu nehmen und uns auch den Abendessensort und die billigen Fahrkartenort vorzustellen. Besonders zu erwähnen ist, dass das Hotel Frühstück sehr gut ist, der Ladenbesitzer ist sehr zufrieden mit der Betreuung der Gäste. Ich fühle mich besonders enthusiastisch für chinesische Gäste durch den Geschäfteigentümer (eigentlich ist er gut für alle Gäste), weil er eine Frau in Peking hat. Obwohl sie diesmal keine Chance hatte, sie wieder in Peking zu treffen, näherte sich ein transatlantisches Telefon. Ich hoffe, dass wir an dem Tag, an dem alle ins Ausland gekämpften Mitbürgerinnen und Mitbürger arbeiten, die Chance haben, euch wieder zu bekommen.

Perfekt