3-Sterne-Hotels in Surrey, Vereinigtes Königreich

The property is very conveniently located near Gatwick Airport, making it an excellent choice for red-eye arrivals or early morning departures. The room itself is spacious and comfortable, providing a relaxing environment to rest before or after a flight. On the downside, the room was quite cold, and there didn’t seem to be an obvious way to adjust the temperature, which affected overall comfort.

We booked this hotel as we have a morning flight to catch. This hotel is connected to the North Terminal of London Gatwick airport by a corridor. The check in process was done within 2 mins, elevator is operated by room key card, which is extra security. The beds are comfy and was great to watch Eastenders to wrap up our trip in London. The breakfast is great, I must praise the service of the gentleman ”Bill” who was proactively so helpful to all the customers. I love the British sausages there, it's a shame they dun have fried eggs. But the yoghurt, toast, croissants, conflakes are all there, not to forget a waffle machine, for people to have fun with - I mean having fun during brekkie.

Buchung 4 Zimmer über zwei Nächte so Geschäftsleute, sagte ich, ich könnte nur die besten westlichen Pfund für das Zimmer, das ich geblieben habe, unabhängig von der Buchung und Zahlung für sie alle, Personal kann nur so nein oder ich kann nicht, diese Filter von der Manager so vorbereitet für schreckliche Service und ehrlich müde und grubbig Innenräume

Das Hotel braucht etwas Reinigung und Renovierung in den Zimmern, aber der Rezeptionist ist sehr nett. Ich fühlte mich sehr gut empfangen. Ich empfehle es, wenn Sie es bei einer oder zwei Notnachten brauchen.

Unten ist der Supermarkt. Es ist auch bequem zu reisen. Es gibt nicht viele Orte, um in der Nähe zu essen, es gibt kein chinesisches Essen. Aber die Hotelwirtschaft ist praktisch. Diesmal ist das Gefühl der Erfahrung sehr gut 👍

Breakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!

I stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need. There were some things I thought were a bit strange however. The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap. The room was a little dark but other than that was fine. The bed was fine too. Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine. Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good. Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite

Was für ein tolles Finden! Das Zimmer war besser als erwartet, so sauber und ein massives Bett. Wir zahlen mehr für eine River-Aussicht und waren so glücklich, wie wir einen schönen Balkon hatten und die Fenstertüren öffnen und dort stehen und aussehen den Fluss. Das Frühstück war erstaunlich und wir wurden gefragt, welche Art von Ei wir wollten und es wurde frisch gemacht. Wir sprachen mit einem großen Mitarbeiter namens Magda und sie war so freundlich und freundlich und würde für uns alles tun. Wir werden sicher wiederkommen.

We stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip. The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London. What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home. Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.

Zimmeranordnung und Lage ist gut. Einfach einchecken. Das Personal ist hilfreich und freundlich. Es ist jedoch noch mehr Reinigung erforderlich. Viel Staub auf dem Kettle!