2-Sterne-Hotels in Michigan, Vereinigte Staaten

It's really excellent

The rooms are clean, nice and spacious but the door had an air leak in it. Maybe they should get that fixed. Overall it is a nice place to stay and the staff has been very helpful. The motel has places to eat nearby, gas stations. Eat at MCD, Denny's, or other places around the motel.

Facility was very clean and smelled good. The front desk ladies were quick and very communicative. The room was clean, nice and spacious even for a solo traveler. The view I had of the lake was beautiful. I definitely would recommend this place and will be staying there more when I come up for trips

Great customer service. Close to highways and shopping. Close to restaurants. My family enjoyed the stay, and the pool was very clean, which is a must for me.

Ich habe nur eine Nacht hier verbracht, und ich war nett zu einer typischen Art von verrückten Motel vorbereiten. Ist es ein Luxushotel? Nein, niemand wird es dafür verwirren. Aber das Zimmer war komfortabel, das WiFi funktionierte, die Dusche war gut, AC funktionierte gut und vielleicht am wichtigsten für ein Flughafenhotel, der Preis war vernünftig und es gab ein Shuttle. Ich hätte wirklich nichts mehr in einem Flughafenhotel gefragt, ehrlich gesagt sollte jeder Großstadt dies als Option haben und leider ist das nicht der Fall, zu oft sind Sie mehr als $100 für das gleiche Zimmer oder schlimmer. Natürlich habe ich ”ja” ein Außenpool verfügbar, aber in Wirklichkeit ist ihr Pool völlig aus der Kommission. Mir stört es nicht, und in den kommenden Monaten wird es nichts bedeuten, aber wenn Sie eine Tauchung wollen, können Sie nicht.

Zimmer riechen die ganze Nacht von Abwasser. Es war schrecklich und schrecklich. Bad Handtücherhalter fiel gerade aus. Das Gebäude ist verzweifelt.

We stayed overnight on January, 6/23 in Room 203 at the Holiday Inn Express- Detroit Metro Airport 7680 Merriman Road Romulus, MI 48174 Upon entering our room we noticed a soiled cleaning cloth on the floor in the bathroom. We also noticed the sink did not drain properly, there were no glasses for water and the TV and Remote did not work properly. The remote did not control the TV and the TV audio and video kept pausing repeatedly making it impossible to watch anything. We called down to the front desk, but the girl was busy with check-ins, and said she would come up later. She did not come up but we assumed she had either just been too busy or forgotten, which is understandable. The USB ports to charge our phones underneath the TV did not work as they were too loose and the cords kept falling out. I also was never asked if I was an IHG Member upon check-in or check-out, and received no points for my stay. This is just a personal preference, but one other thing we didn’t care for were the toiletries not being individual samples as it seems unsanitary because of COVID. I reached out to IHG on Twitter on January 7 and received a response right away. They reached out to the Hotel Manager to investigate and said I would hear from her. I received an email from the Hotel Manager January 10 stating she knew nothing about my concerns, so I forwarded her a list of issues we experienced. Finally, on Monday, January 16 after receiving no response from the Manager, I called the Hotel and asked for the Manger, who maintains she did not receive my email, which was a direct reply to hers. She offered me 8000 points, which I did not receive. This Hotel stay was the first night of our 2 week vacation. The first since COVID. I am not impressed by the apparent disregard for patrons by the Hotel Management. January 18, twelve days after our stay, and there was still no resolution, which is completely unacceptable Customer Service. No one should have had to deal with this while vacationing. Just to follow up, IHG Twitter added 10,000 points to my account, and I received 1,468 points for the stay. It appears 5,000 points were added as well, from the Hotel Management? Unsure? I do not enjoy leaving a bad review but also do not appreciate having concerns/issues seemingly dismissed as unimportant, and for that reason alone we WILL NOT be staying in this location again. P.S. I was unable to upload any pictures as the site will not work.

Very nice place so friendly staff Clean and nice room air conditioning very good very reasonable prices at the snack shop No front desk employee supper nice we arrived so late at night front desk was very nice made the check in very fast and easy we were so tired from driving 10 hours Morning breakfast if I remember right Suzan was also so friendly and helpful decent breakfast Overall very good place to go for the price

Great customer service. Close to highways and shopping. Close to restaurants. My family enjoyed the stay, and the pool was very clean, which is a must for me.

Ich habe nur eine Nacht hier verbracht, und ich war nett zu einer typischen Art von verrückten Motel vorbereiten. Ist es ein Luxushotel? Nein, niemand wird es dafür verwirren. Aber das Zimmer war komfortabel, das WiFi funktionierte, die Dusche war gut, AC funktionierte gut und vielleicht am wichtigsten für ein Flughafenhotel, der Preis war vernünftig und es gab ein Shuttle. Ich hätte wirklich nichts mehr in einem Flughafenhotel gefragt, ehrlich gesagt sollte jeder Großstadt dies als Option haben und leider ist das nicht der Fall, zu oft sind Sie mehr als $100 für das gleiche Zimmer oder schlimmer. Natürlich habe ich ”ja” ein Außenpool verfügbar, aber in Wirklichkeit ist ihr Pool völlig aus der Kommission. Mir stört es nicht, und in den kommenden Monaten wird es nichts bedeuten, aber wenn Sie eine Tauchung wollen, können Sie nicht.

Zimmer riechen die ganze Nacht von Abwasser. Es war schrecklich und schrecklich. Bad Handtücherhalter fiel gerade aus. Das Gebäude ist verzweifelt.

We stayed overnight on January, 6/23 in Room 203 at the Holiday Inn Express- Detroit Metro Airport 7680 Merriman Road Romulus, MI 48174 Upon entering our room we noticed a soiled cleaning cloth on the floor in the bathroom. We also noticed the sink did not drain properly, there were no glasses for water and the TV and Remote did not work properly. The remote did not control the TV and the TV audio and video kept pausing repeatedly making it impossible to watch anything. We called down to the front desk, but the girl was busy with check-ins, and said she would come up later. She did not come up but we assumed she had either just been too busy or forgotten, which is understandable. The USB ports to charge our phones underneath the TV did not work as they were too loose and the cords kept falling out. I also was never asked if I was an IHG Member upon check-in or check-out, and received no points for my stay. This is just a personal preference, but one other thing we didn’t care for were the toiletries not being individual samples as it seems unsanitary because of COVID. I reached out to IHG on Twitter on January 7 and received a response right away. They reached out to the Hotel Manager to investigate and said I would hear from her. I received an email from the Hotel Manager January 10 stating she knew nothing about my concerns, so I forwarded her a list of issues we experienced. Finally, on Monday, January 16 after receiving no response from the Manager, I called the Hotel and asked for the Manger, who maintains she did not receive my email, which was a direct reply to hers. She offered me 8000 points, which I did not receive. This Hotel stay was the first night of our 2 week vacation. The first since COVID. I am not impressed by the apparent disregard for patrons by the Hotel Management. January 18, twelve days after our stay, and there was still no resolution, which is completely unacceptable Customer Service. No one should have had to deal with this while vacationing. Just to follow up, IHG Twitter added 10,000 points to my account, and I received 1,468 points for the stay. It appears 5,000 points were added as well, from the Hotel Management? Unsure? I do not enjoy leaving a bad review but also do not appreciate having concerns/issues seemingly dismissed as unimportant, and for that reason alone we WILL NOT be staying in this location again. P.S. I was unable to upload any pictures as the site will not work.

Very nice place so friendly staff Clean and nice room air conditioning very good very reasonable prices at the snack shop No front desk employee supper nice we arrived so late at night front desk was very nice made the check in very fast and easy we were so tired from driving 10 hours Morning breakfast if I remember right Suzan was also so friendly and helpful decent breakfast Overall very good place to go for the price

Nice one night stay over after a long flight. Prompt courteous check in process, clean room, restaurants nearby made for a nice experience. This is an airport budget option hotel. Therefore, you won't get a shoe shine or valet service. However, for a night's rest it was just fine.

I usually like staying here because of the location, breakfast and ability to use the digital key from my phone. I usually stay here several times a year in the same room in the back of the hotel due to convenience, but this time there were a couple of issues. I always get a digital key so I can limit my interactions with others and often because I fly in really late and like to go straight to my room. Unfortunately, this time the digital key did not work on the outside door and this was very disappointing, considering I arrived at about 2 AM with all my luggage in tow. Luckily someone was going in at the same time so I was able to go in with her and the digital key worked fine on my room door. The second day though the same thing happened as I arrived about 10 pm and again, luckily someone was coming out so I was able to go to my room that’s night. By it being late both nights I just reported this to the front desk to get a regular key for the outside door and also to inform them that remote entry is not working with a digital key and they should have someone fix this for those that have rooms at the back of the hotel. I also had problems with my sink clogging and draining really slow. I reported this to the front desk and asked for maintenance, but they never came to fix it. The toilet is also still loose and needs to be fixed (this was also an issue when I came in October and it looks like no one has fixed this either). lastly I was staying for five days so on day 3, I asked for the bathroom to be refreshed and had to call a second time after waiting about 3-4 hours to have someone come. They were nice, but unfortunately I was again disappointed when I took a shower and there was still no body wash available. I don’t know what is going on at this location, but they really need to get it together.

This Holiday Inn Express was great. We stayed with a group and the staff was friendly and helpful. Rooms were very clean. The bed was comfortable and the breakfast buffet was ample. Parking was spacious and free. Couldn't really ask for more in a hotel chain experience.

Meine Frau und ich beschlossen, aufgrund eines sehr frühen Fluges und einer großen Bauweise zwischen unserem Haus und dem Flughafen, der ca. 30 Meilen entfernt liegt, in einem Hotel in der Nähe des Flughafens zu bleiben. Ich ging online und wir beschlossen, Buchungen mit dem Flughafen Wydham Detroit/Romulus und dem erweiterten Parkpaket mit Airlines Parking enthalten. Das Personal war großartig, unsere Unterkünfte waren großartig und das einzige, was wir tun mussten, war, in der Zeit zu prüfen, nehmen Sie unser Auto ca. 1/4 Meilen zum Airlines Parken und dann fahren Sie ca. 1.5 Meilen zu unserem Terminal!

It's really excellent

If you are looking for a location with the customer in mind, this isn't the place. My husband had business in Michigan and the company booked us at this site. I tagged along for some time away. The facility is clean, but the service is lacking. We needed a late checkout on the final day we were there as his meeting didn't end until the same time as check out. I wanted to be able to stay in the room and load the truck when he got back...we only needed an extra hour. I started calling the hotel two days before we'd arrive to see about the late check out. I was told I had to call back the next day as there was no one there to authorize it that day. So I called the next day only to be told they couldn't do late check-outs until the morning of departure. What? That is crazy. We needed to know before then as the check-out time determined when we'd have to load the vehicle and if I'd have a place to wait for him. We checked every day to see about the check-out time only to be told they couldn't tell us anything. The day before we were to leave, the desk clerk told us we should be able to arrange a late check-out that evening. When we came back from dinner, we asked about the check-out again. This time, the desk clerk, who was lounging in the chairs in the lobby, told us we couldn't do a late check-out until the next day and she didn't know why the earlier clerk would have told us we could do it the evening before. So I called the front desk at 12:15 a.m. to request the late check-out and was politely told it would be no problem and it was arranged immediately. Give me a break. I can't believe they couldn't do a late check-out earlier in the week. The company hosting the meetings my husband went to told him they'd had the same issue with the hotel in the past when they requested late check-outs for spouses attending with their spouse. In addition, in-room amenities are missing. No coffee maker is available nor is there one you can get from the front desk. They keep carafes of coffee and ”hot” water in the lobby. The water was lukewarm at best and the coffee was the worst I've ever had. It looked and tasted as if it had been sitting in the carafe since the day before. No closet to hang clothes in the room nor drawers to put anything in. They have storage under the bed and some pegs on the wall to hang things as well as hangars above the refrigerator that are too short to put much on. Our bathroom door wouldn't stay open so we had to block it open with the Kleenex holder. The small working area is next to the register for the heating/cooling so either warm or cold air blows on you while you are working. We saw very few guests staying at this location. Maybe if they kept their customers in mind, they would have more business. I hope my husband's company picks a different location for future stays.

Das ist mein neues Lieblingshotel in jeder Stadt, die ich für Geschäftsreise kaufen. Zimmer haben alles, was Sie brauchen. Badezimmer sind brandneu und perfekt sauber. Betten sind super komfortable.

Ich habe jedoch meinen Aufenthalt in diesem Hotel-Einrichtung genossen. Der hält eine saubere und ordentliche Lage. Es ist im Allgemeinen auch sehr ruhig. Ich freue mich auch auf die bereitgestellten „hot“ Frühstücken. Das Personal ändert die Eierauswahl täglich.

Als ich in der Agentin gehte, sagte mir, ich müsse eine 25-Dollar-Bareinlage hinterlassen, da sie Kreditkarteneinlagen nicht akzeptieren. Ich sagte ihr, ich habe nicht 25 Dollar, weil ich normalerweise kein Bargeld tragen, wie es 2022 ist und ziemlich viel jeder bezahlt mit Kreditkarte. Sie rief den Manager an und er war ok, nicht die Bareinlage zu verlassen, weil ich einer der ”älteren” Zimmer zugewiesen wurde. Zu diesem Zeitpunkt sagte ich, ich mag nicht wirklich, ein ”älter” Zimmer zugewiesen werden, weil das wahrscheinlich schmutzig und grob bedeutet. Sie sagte nein, es war sauber, es hatte nur alte Möbel. So habe ich das widerwillig akzeptiert und ging ins Zimmer. Nun, ohne Schock, es war nicht nur alt, sondern ziemlich grob. Fliegen und Insekten fliegen überall, vor allem im Badezimmer und es gab einen toten Insekt auf Das Bett. Das Zimmer riecht eine Mischung aus Reinigungslösung und Stachelruch. Ich habe die Matratze und Boxspring überprüft und obwohl jetzt Bettbugs sehen konnte, waren sie sehr schmutzig und definitiv Zeichen von früheren Infestationen. Das Badezimmer hatte Löcher in den Wänden und Gott weiß, was in sich geklaut war. So ging ich zum Vordertafel und sie wechselten mein Zimmer nachdem ich mich beschwert hatte. Es war etwas besser und ich vermute ein frisches Zimmer, aber immer noch in einem insgesamt schlechten Zustand. Die Mitarbeiter waren schön genug.. Ich habe nur wenig von der ganzen Motel-6-Marke erwartet, und dieses Motel spiegelt im Grunde das Unternehmen wider - eine Motel-Marke, die nur etwas billiger ist als andere Budget-Optionen, Aber mit einer kontinuierlich schlechten Anzahl von datierten Eigenschaften, die abweichen und schmutzig, mehr so als die anderen. Diese Erfahrung und eine andere mit der Marke hat mich gerade völlig aus dem Weg gezogen. Deren Kundenservice ist schlecht. Das Personal ist im Allgemeinen freundlich, Aber es gibt wenig, die sie tun können, weil sie nicht die Unterstützung von Management erhalten, um eine gute Kundenservice-Erfahrung zu bieten. Motel 6 Marke braucht neue Führung an der Spitze - es ist so datiert wie seine Eigenschaften.

Ich habe hier im Red Roof Inn in Warren am 696 und Dept für eine lange Zeit verblieben. Saubere Zimmer und freundliches und verständliches Personal, Front Desk ist auch sehr hilfreich und freundlich. Würde für jemanden empfehlen, der einen längeren Aufenthalt oder nur für Reisen benötigt

Sehr sauber und freundlich. Hatte einen großen Aufenthalt. Es war komfortabel und ruhiger Bereich.

Sehr schön außer für eine Erfahrung. Andere als die sehr komfortabel und sauber

Hello I would like to say that I've had one of the best experience at the quality inn in Warren Michigan I must say that the manager Tana is excellent she goes out of her way to make sure customers are satisfied she makes sure that the inside and outside are is very clean she checks on her customers she's always reading you with a smile she makes sure that you're satisfied I've even seen her cleaning helping with breakfast it makes me feel good to just hear her say hello hi how you're doing do you need anything great person to talk to I enjoy being here the mattresses feel very good the cleaning staff is great also they do an excellent job in making sure that you have everything you need don't hesitate to ask because they'll get you just what you need the maintenance man Mark is great too if something's broke he'll fix it believe me he can fix anything I enjoyed my stay here I would encourage anyone if you're in Warren Michigan or anywhere in Michigan and you need a good place to stay come to the quality inn in Warren Michigan you will enjoy your stay here you will also enjoy the breakfast it's free and it's good take my advice thank you so much for making my stay so enjoyable Tana mark Manila and the cleaning staff I think you all for such an excellent job and making this hotel one of the best in Warren Michigan

It's really excellent

Meine Familie von 8 besuchte dieses Hotel als Teil eines Hockey-Turniers. Als Familie von 8 brauchen wir die MAX-Menge Zimmer, die wir in einem Zimmer erhalten können und ein 2-Bett-Suite reserviert, wie ihre Website genannt. Ihre Website klar sagt, dass dieses Zimmer als ”separate Sitzbereich” mit einem Auszug Sofa. Wie 99 % der Hotels, die das ankündigen, bedeutet das in der Regel, dass es ein separates Zimmer. Alles, was da war, war eine Couch auf der weiten Seite eines der Betten. Es gab keine Bilder dieses Zimmer auf ihrer Website auch, leer. Es scheint, sie versuchen wirklich und irre dich. Wir mögen das separate Zimmer, so dass unsere jüngeren Kinder früh ins Bett gehen können und die älteren ein bisschen später bleiben, sehr schwer zu erreichen in einem Raum dieses Stils. Das Hausbetreuungspersonal war auch sehr brutal. Am Samstagmorgen unseres Besuchs, bevor wir abends (8.00 Uhr) verließen, baten wir, unser Zimmer morgens zu reinigen. Wir kamen um 1 Uhr zurück, das Zimmer wurde nicht gereinigt. Wir begannen mit dem Mittagessen zu bereiten, als es einen Knock auf der Tür gab, mit dem Personal, das gereinigt wollte. Wir sagten ihnen, wir hätten Mittagessen und sie dauerten, anzuzeigen, dass sie nach Hause gehen wollten und sie unser Zimmer .... unkomfortabel machen mussten! Am letzten Tag baten wir um eine späte Auscheckung, so dass unsere 6 Kinder den Pool nutzen konnten und es war kein Problem. 30 Minuten vor unserer Abreise war auf der Tür ein weiterer Schlag - Haushalter - sie waren brutal, sagte uns, wir sollten nicht da sein und sie brauchten das Zimmer zu reinigen. Wir sagten ihnen, wir hatten einen späten checkout und es war Sonntagsnacht, es gab keine Möglichkeit, dass sie mit der Kontrolle in der Nacht immerhin beschäftigt werden, sie flohen aus. Der Pool war schön und warm, aber nie hatte Handtücher. Wir gingen am Sonntag bei der Öffnung nach unten und es gab keine Handtücher, man würde annehmen, dass Sie die Waschmaschine über Nacht machen und wenn Sie den Pool am Morgen öffnen, würde es vollständig gelagert. Das Frühstück war gut und das Hotel war in guter Form.

Alles war wunderbar, außer das Bett. Die Matratze war sehr unbehaglich, und die einzigen 2 Pilze waren flach.

Wir sind eine militärische Familie, die nach Hause reiste, um für den Urlaub zu besuchen. Wir hatten zwei Zimmer. Eine musste 3 mal geändert werden. Fenster und Tür waren beide gebrochen und wir kamen nach 10 Uhr an. Wäsche funktionierte nicht, Fernseher funktionierte nicht, Blätter waren schmutzig, Teppich war schmutzig. Das Bad war nicht funktioniert. Und das andere Zimmer musste zweimal geändert werden. Die Wände waren sehr dünn. Die Zimmer sind sehr belastet. Es gab einen konstanten Geruch von ********* und es war sehr laut, wenn Menschen den ganzen Tag und die ganze Nacht springen, gehen und reden. Wir blieben, weil ich zu spät wartete, um einen Ort zu buchen, der tierfreundlich war und alles voll war. Die erste Nacht, die wir dort waren, war der Mann auf dem Büro super schön. In den nächsten zwei Nächten kamen wir um 5 Uhr, weil wir etwas mit der Familie zu tun hatten. Wir sollten aussehen, aber wir brauchten Schlaf. Ich ging zu einem Gespräch, mit dem ich später entdeckte, war der Manager oder die GM. Er sagte, dass meine Hunde die ganze Nacht gebarbiert hatten, (die sie nur scharfen, wenn jemand an der Tür ist oder versucht, in die Tür zu kommen). Er sagte mir, dass wir nicht bleiben können, was gut mit mir war. Aber er war EXTREMMEN RUDE aus keinen Grund. Ich sprach mit dem Kerl am Büro, als wir am nächsten Tag auscheckten und er sagte mir, dass er immer so ist. Ich würde meinen Militärpartnern nicht empfehlen, dieses Hotel nie zu besuchen. Oder jemand anderes für diese Sache. Nicht, bis sie es aktualisieren und die Dinge ändern, Nummer 1, ändern die GM. Haben Sie einen tollen Tag!

I had high hopes for Tru by Hilton at Sterling Heights because the location was ideal and I had family in Sterling Heights I wanted to visit. Sadly, the experience quickly went downhill when I checked in. Is hospitality a thing of the past? Shouldn't all Hiltons aspire to the same level of hospitality? Never mind that I wasn't greeted as a loyal customer as some of us expect when we check into any Hilton establishment. I mean a smile or a simple word like ”Welcome” really isn't too much to ask. If you're working in a hotel, that should just be a given. Are hotel workers no longer trained in the most basic level of hotel hospitality? Shame on the house of Hilton for not recognizing these most basic things. Never mind that a basic continental breakfast for Diamond members or Gold members was not made available. Never mind that I had to be sent driving across the highway to Bob Evans because breakfast was not an option unless you wanted to shell out $15 for breakfast at a place that's not even a three star hotel. My own damn fault for not doing my research and reading all these scathing reviews on this one location alone in Tripadvisor. Just because Tru by Hilton is meant for the budget conscious traveler doesn't mean that your staff have license to be unfriendly and not treat loyal customers with the same common courtesy that any weary traveler deserves. If Hilton corporate people are reading this, please, please give the staff at Tru by Hilton at Sterling Heights some basic training in common courtesy. My experience at this establishment makes me question whether I should remain a Hilton Honors member.