Bewertung vom5. Sept. 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
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Preis pro Nacht ab:30 BRL
Bewertung vom11. Feb. 2026
Gastnutzer
Insgesamt gute Erfahrung mit Tsai. Es befindet sich im Stadtzentrum in der Nähe des Cebu IT Park. Sie können nur einen Jeep nach Ayala Terminal fahren, wo Sie den Bus nach Tops fahren und es ist auch zugänglich für Malls und Restaurants. Unser Zimmer hat auch einen Balkon, der super schön ist
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Preis pro Nacht ab:98 BRL
Bewertung vom23. März 2025|Standardzimmer mit zwei Einzelbetten
Anonymer BenutzerDie Lage war gut, die Restaurants des Einkaufszentrums waren zu Fuß erreichbar, und ein Krankenhaus war in der Nähe. Allerdings war in unserem Zimmer der Lärm von draußen zu hören, was uns beim Schlafen störte. Das Frühstück war gut, allerdings gab es nur eine begrenzte Auswahl. Preislich ist es angesichts der guten Lage erschwinglich.
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Preis pro Nacht ab:130 BRL
Bewertung vom13. Apr. 2025|Standardzimmer
GastnutzerSauber und der Service war sehr zuvorkommend, aber die Lage war nicht ganz einfach. Zuerst dachte ich, es läge neben einem Geschäftsgebäude. In der Nähe befinden sich Restaurants, Wäschereien und ein Spa.
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Preis pro Nacht ab:44 BRL
Bewertung vom13. Mai 2026
GastnutzerStayed at Zerenity Hotel Cebu and had a really pleasant experience. The location is very convenient, especially if you plan to explore Cebu City or go around IT Park and nearby areas. The rooms were clean, cozy, and comfortable for resting after a long day.
I also appreciated the friendly and accommodating staff—they were polite and helpful throughout the stay. The hotel provides basic amenities that are useful for travelers, and the overall atmosphere felt quiet and relaxing.
For the price, it’s a good value and a practical choice for both short stays and business or leisure trips in Cebu. Would definitely consider staying here again.
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Preis pro Nacht ab:122 BRL
Bewertung vom27. Jan. 2024
Gastnutzer
Tolle Aussicht vom Zimmer im 18. Stock und auf den Pool. Es waren keine Handtücher mehr da, also rief ich an und fragte nach einem, und sie brachten es sofort. In der Badewanne war etwas Schimmel, aber als ich badete, war der Stöpsel kaputt, sodass ich das Wasser nicht herausbekommen konnte, was ein Problem darstellte. Das war die einzige Enttäuschung. Sie können YouTube und Netflix auch im Fernsehen ansehen. Das Zimmer war geräumig und hatte ein sauberes Bett und einen kleinen Balkon. Die Frau an der Rezeption war sehr nett.
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Preis pro Nacht ab:155 BRL
Bewertung vom5. Mai 2026
GastnutzerA cozy place to sleep. We only spent one night here. The room was adequate. Breakfast was good. I think i just had egg and rice with coffee. Great location if you dont mind a 4 or 5 minute stroll to the beach - which is beautiful. Smach bang in the centre. Near to jollibee and McDonald's. Warm water. Simple but great value
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Preis pro Nacht ab:82 BRL
Bewertung vom21. Juli 2026|Superior-Zimmer
Kenny13Die Zimmer waren ziemlich groß! Nur die Frage war mit Schädlingen, die herauskommen. Ich hatte mit ihrem Hausbetreuungsteam darüber gesprochen, was zu tun, damit die Frage gelöst werden kann. Hoffentlich werden sie handeln.
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Preis pro Nacht ab:111 BRL
Bewertung vom7. Mai 2026
GastnutzerBudget Friendly Stay with Mixed Experiences - Good for the Price, but Be Prepared for Quirks
We booked this hotel for three nights primarily because of its incredibly low price, around 500+ pesos. Upon arrival, we were surprised to see the area filled with HPG (Highway Patrol Group) motorcycles; it turned out they were also staying there due to an ASEAN event in Lapu-Lapu, which made the vicinity quite busy. When we entered, the reception was unattended for a moment, and when someone did assist us, they seemed rushed and hard to communicate with. Being escorted to our room was an ”okay” experience. For the 500-peso price point, it met expectations! The room had a refrigerator, and we were happy to find a bucket and dipper, which meant we could do our laundry a huge plus for us. While the shower pressure was slightly better than our previous accommodation, we still weren't fully satisfied and ended up using the bucket and dipper for bathing. We enjoyed the TV, even if it was a manual one at least it worked! However, our experience at the dining area upon checkout was quite chaotic. The staff there seemed disorganized; they were laughing, and then there was a clear concern from another guest whose order hadn't arrived despite being placed earlier than ours. It turned out their order wasn't even listed, indicating an absent-minded mistake. The scene quickly escalated with staff shouting questions like ”Where's the order?” and ”Which order?” among themselves, creating a very confusing and unpleasant atmosphere.
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Preis pro Nacht ab:40 BRL
Bewertung vom30. Apr. 2025
Gastnutzer
Aufgrund der Absage des Schiffes entdeckten wir zufällig einen Schatzladen und trafen den Besitzer und seine Frau. Sie waren super nett. Wir hatten nichts, aber sie haben uns mit allem versorgt und sind dann gemeinsam zum Dock gegangen. Ich bin sehr dankbar für ihre Fürsorge dieses Mal.
Für diejenigen, die gerne tauchen, insbesondere Freitauchen, gibt es in der Nähe ein Korallenriff-Schutzgebiet. Freitaucher mit zwei Sternen oder höher werden empfohlen. Es ist super unbesiegbar und blitzschnell!
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Preis pro Nacht ab:248 BRL