3-Sterne-Hotels in Kepulauan Riau, Indonesien

Sehr empfehlenswert Hotel! Der Service war Top! Während der Inspektion habe ich mit dem Front-Desk-Personal geprüft, ob sie noch ein Doppelbettzimmer haben, weil ich ein Doppelzimmer gebucht habe, aber mein Sohn war bei mir während der Reise, so dass ich mit ihm in einem einzigen Bett schütteln muss, aber leider, Am Tag waren alle Zimmer voll reserviert, so dass sie kein zusätzliches Zimmer hatten. Aber als ich die Zimmertür öffnete, war ich überrascht, was sie mit dem Zimmer getan hatten, sie schlossen sich tatsächlich das Zwilling-Bett in ein Bett. Sie gab mir sogar einen Komplimentar Abendessen. Es ist wirklich nett von ihnen. Wird sicher von ihnen nochmal buchen.

Hotel stay was good, booked a Family room. Services were excellent and the location was ideal, all within walking distance. We had a very good sleep. My 2nd time staying here and the breakfast buffet has since improved with a wider spread. Keep up the good work! Worth mentioning is that we requested 3 single beds, although 1st night it was a full house, 2nd day morning they really prepared it for us. But since we slept well, we declined the good offer. Thumbs up!

Overall stay was pleasant. Room, location, Convenience and safe.  Only issue I had was the power points and usb ports for charging. Initially the power point works but usb did not. Then they replaced it. After that the power point does not work but usb ports work.  Room took long time to cool down despite putting it at 17 degrees.  Other than that, it’s was a pleasant and fun stay. Highly recommended to stay here for the convenience of shops, clinics, spas and food. There are 4 hotels in this area ….

I would like to extend my sincere appreciation for the wonderful service I received during my recent stay at Yello Hotel Harbour Bay Batam. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spotless, the facilities were excellent, and every request I made was handled with professionalism and genuine care. Special thanks to all your staff especially to your Front Office Mr Willy, Mr Vincent and Ms Ima for going above and beyond to ensure my comfort. It’s clear that all your teams efforts is committed to delivering outstanding hospitality. Not forgetting Mr Farhan, Mr Wafi and Mr Dicky who handles the breakfast area. Totally awesome ! They ensure that all guests cutleries are cleared away immediately from each table so that they can have a seamless and hearty breakfast. I will not hesitate to recommend Yello Hotel Harbour Bay Batam again to others and look forward to returning in the future. Thank you once again for a truly memorable experience. Sincerely, Haron Hussin In 24 Aug 2025, Out 26 Aug 2025 Room Number – 905

Ich hatte einen hervorragenden Aufenthalt in diesem Hotel. Das Personal war warm, willkommen und immer bereit, mit allen Anfragen zu helfen. Das Zimmer war spotless, komfortabel und gut ausgestattet, mit allem, was ich für einen entspannenden Aufenthalt benötigt. Das Frühstück bietet eine gute Auswahl an frischen und leckeren Auswahlmöglichkeiten. Insgesamt würde ich gerne hier bleiben und es anderen sehr empfehlen.

The staff on duty can remember me and he display good service toward every guest upon check in  He still call up my room to inform me that I accidentally left my passport at the counter and personally came up to my room 923 to pass my passport back to me  It was so thoughtful and well behaved attitude  Time check in 11pm to 1130pm

Schön und sauber

Die Person, die für die Betreuung zuständig ist sehr responsiv. Sie ermöglichen uns, in früher n Check-out um 2pm . Genießen Sie unseren Aufenthalt mit komfortablem Bett, Sofa, Kühlschrank usw..

Very close to Batam centre Ferry terminal and walking distance to mall but at night be careful of big holes in the pavement whilst walking. Outlook of hotel looks new and clean. But inside hotel smells like toilet air freshener. Inside room smoke smell. Tried calling front desk to request if have non smoking room but no one pick up call so I just left it since only 2 nights. But didn’t enjoy going back to sleep…. Luckily I brought essential oil so I tried wiping down the floor and cleaning the room to freshen up… tried opening the window to air the room but sewage smell is strong outside…. Went to breakfast at 9am and food very empty… selection a lot but not refilled. Made do with it and just ate some rice and meat.. The price is really cheap so cannot expect too much I guess. Would not return definitely. Grab taxi is cheap there and we enjoyed the laid back club and cafe hopping for the 2 days we are there.

Booked Superior Queen Room with windows and requested high floor however receptionist gave me level 2 corner room with no window. Went back to the counter and request for change of room both receptionists expression knew they give me the wrong room and though I won’t be fussy about it. Their attitude and service was so bad. There is no mini fridge and hair dryer in the room too. The room is not soundproof can hear people talking at the lobby and loud closing door. But location was good. Very near Nagoya hill mall and other cafes. Affordable price too. Might consider book this hotel again if going back for short trip.