5-Sterne-Hotels in Hauptstadtdistrikt, Mexiko

I recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico. The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future. On the bright side, the breakfast was really nice. Good variety, fresh options, and great service. If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.

The room was quite spacious and the location is convenient. Breakfast was fine, with a decent variety and quality. However, the in-room facilities are very outdated — both the microwave and hairdryer were not working during my stay. The biggest downside was the extremely poor internet connection, which made it difficult to stay connected. Overall, a mixed experience with some positives, but also areas that need improvement.

A great location with a very impressive lobby and facade. The room was nice although a bit small. Whilst the staff were mainly great, we were disappointed on a couple of occasions. Firstly, they took away our bath towels without replacing them. When we called down asking for towels they said they would send someone straight away however we never received them and had to dry ourselves with our robes. Secondly, we had to leave at 7am and asked if we could have something to eat a bit earlier. They were unwilling to organise anything. Every other hotel we have stayed at would organise a brekkie box if you’re unable to make breakfast time, given this was a part of our stay and therefore a service we had paid for.

As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous. We were upgraded to kingbed room. Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered. This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.

Exceptional experience ! Ultimate Ritz Carlton experience, würde sehr empfehlen, wenn Sie nach Mexiko City reisen! Geben Sie sicherlich einen der besten Aussichten in Mexiko City von Ihrem Zimmer, es übersteigt wirklich meine Erwartung von einem Ritz Carlton Hotel. Sehr guter Service und Adresse Sie immer nach Ihrem Namen. Wir haben im Hotel 2 Nächte geblieben und werden sicher zurückkommen, wenn wir die Stadt Mexiko noch einmal besuchen. Jetzt wurde ich ein Fan von Ritz Carlton.

Ich habe wunderbare Erinnerungen an meinen Aufenthalt in diesem Hotel – die perfekte Lage, das Personal, das Frühstück mit frischem Obst und Fleisch, die Sauberkeit, das eigene Badezimmer, der köstliche Kaffee im Zimmer, der Zimmerservice, die Bademäntel, die hervorragende Schalldämmung, die bequeme Bettwäsche und die herrliche Aussicht aus Zimmer 2101. Ich habe nichts zu beanstanden und bin dem Hotelpersonal für den wunderbaren Aufenthalt sehr dankbar! Ich werde ganz sicher wieder in diesem Hotel übernachten.

The Hotel looked fantastic, very modern and luxury looking but the experience is lacking. We came for a one night only after staying at the Ritz for a week and the difference is colossal. For one , at the Alexander there was a constant noise through the night and early morning, cleaning staff didn’t bother to return our greeting, the management messed up our order for food in the morning- which wasn’t really good anyway. We will not be returning there unless the changes reflect the status they advertise.

I’ve left with beautiful memories and a lot of love for this place. The staff are amazing ,,, friendly and professional. It’s a great hotel with excellent service, and they made sure I felt comfortable throughout my stay. I’ll definitely choose this hotel again on my next trip ,, I truly loved it! Just one thing to keep in mind: the traffic in this area can be heavy, so if you have a flight, make sure to leave early to avoid any delays.

Das Hotel liegt in Reforma und ist leicht zum Flughafen zu erreichen. Das Frühstück war gut und das Personal sehr freundlich.

Das Zimmer war sehr hellhörig. Im Zimmer nebenan wohnte ein Paar. Ich konnte nachts ihren Sex deutlich hören. Ihr Bett wackelte, sogar das Kopfende meines Bettes wackelte. Sie schliefen zwei Nächte hintereinander und schrien jede Nacht, was mir sehr peinlich war. Sie schnarchten sogar danach, was ich hören konnte, was sehr nervig war. Ich konnte auch die Schritte von Leuten oben, das Geräusch von kochendem Wasser im Nebenzimmer und den Fernseher hören. Außerdem ließ sich die Temperatur der Klimaanlage im Zimmer nicht regulieren. Es war zu kalt, wenn die Klimaanlage eingeschaltet war, und zu stickig, wenn sie ausgeschaltet war.