2-Sterne-Hotels in British Columbia, Kanada

Nice property. Very ridge on early and late check-in and check out. Check on time is 1:00 and it is an extra $50 to check in early. Check-out time is 11:00 and can be extended to noon without a fee but beyond that it is $50. Breakfast is a little bit light with no hot foods. Great pool and water slide along with a hot tub. I had a suite, and room size was good, almost a mini condominium.

This hotel was built in 1885 with historical background according to the pictures on the wall. It would be more informative if there was a more thorough descriptions next to the pictures and become a museum like Inn. We stayed in the Superior King room with balcony, the river view was excellent. This little town is very tranquil with relaxing vibe. We loved to stay in the balcony, unfortunately, there is no any BBQ or stove for cooking here, or we would love to stay more days. There is also no sun umbrella or shaded place in the balcony, and it could be very bright and hot even during 11C in the summer. Our room is the closest to the car park, but we can’t access the stairs directly down to the car park. Instead, we had to detour in the hotel, walked the a few levels of stairs with passing two doors to the car park. There are more than a dozen of stairs in the hotel. Elderly and anyone with leg or back problems need to be aware of it. 
Our room has been renovated recently. Everything maintains in very good condition, besides of the air conditioning. The air conditioning system was connected to another three rooms in the same isle. If any of the room turns on the heater while everyone is using the cool mode, the air conditioning will be shown in error. Thanks for Meghan that she was willing to come back to the hotel for us in 5 mins even it was out of her work time. She has been very helpful and nice during our stay. She is the best front desk I have seen on this island. We were happy with our stay, even we noticed that the noisy music from the pub right under the hotel level not only on in the weekend until midnight. However, we felt that compressor next to us had been noisy all day. We only felt quiet after we turned off the bathroom ventilator, air conditioning and closed the window. There was also two washing machines and one dryer on site charging only CAD$2 for each laundry. I think this is the cheapest laundry service on the island. The last but not least is the bath towels. We can’t stand with it snowing with crushes. I would suggest people bringing their towels. And the water pressure was too weak like a garden pot watering.

Clean and comfortable hotel, located 5-7 minutes by car from the water front. Breakfast was okay. Overall a decent place to stay in Nanaimo.

Für den Preis ist es sehr ausreichend. Viele Aspekte des Zimmers fühlten sich veraltet, aber es war alles voll funktionsfähig und sauber ohne Probleme. Ich persönlich bevorzuge es auf diese Weise, da Sie die Einsparungen und die Funktion, die wirklich wichtig ist. Das Personal war alles schön und ich liebe es, dass ich bei 2AM mit dem Personal zur Verfügung stehen, um mir zu helfen.

Freundliches Personal und komfortables Bett, aber leider hat das Gebäude bessere Tage gesehen und einige Bereiche erfordern tiefe Reinigung

An dieser Kreuzung wimmelt es von Hotels, und auch die Straße zur U-Bahn-Station ist voll davon. Mehrere Hotels teilen sich den Shuttlebus, und das Logo dieses Hotels ist relativ klein. Ausstattung und Zimmeraufteilung entsprechen im Wesentlichen denen des Hyatt in Detroit, wo ich später übernachtet habe. Hinter dem Eingang befindet sich ein Flur, gefolgt von einem Badezimmer mit Badewanne, Garderobe, Wassertisch, einem Doppelbett, Fernseher, Tisch und Stühlen. Die Betten in Vancouver und Toronto sind sehr hoch, und die Matratzen sind sehr dick und weich. Die Fenster sind komplett geschlossen, was angesichts der nur vier oder fünf Stockwerke etwas unerträglich ist. Hinter dem Hotel befindet sich ein Park, der mich überrascht hat. Obwohl ich aus verschiedenen Gründen den Stanley Park und den Elizabeth Garden nicht besucht hatte, hat mich dieser kleine Park bereits wieder in Erinnerung gerufen. Es scheint, als hätte jeder Baum in einem Straßenpark die Dynamik und den Charme eines Nationalwalds. Vielleicht sind die natürlichen Ressourcen zu üppig. Die Blumenvielfalt ist hier besonders üppig und die Sträucher sind dicht bewachsen und übermannshoch. Westliches Frühstück, Jetlag lässt mich nicht schlafen, also ging ich um 7 Uhr hin, um den Ausländern beim Essen zuzusehen, und ging um 8 Uhr, als zu viele Leute da waren. Sie essen nicht, sie arbeiten, sie sind emotionslose Trockenreismaschinen, als würden sie zum Essen auftanken. Getränke: Kaffee, Toast, Muffins, Rinderhörner, Speck. Es gibt ein dickes Spiegelei, das hergestellt wird, indem man die Flüssigkeit eines ganzen Eis in eine große Pfanne gießt und sie anbrät, wenn sie leicht geformt ist. Es gibt vier oder fünf Sorten Müsli, die niemand isst, und daneben stehen eine große Flasche Milch und eine Mikrowelle.

Die Lage ist sehr nah am Hauptbahnhof und sehr praktisch. Wenn Sie ein Zimmer für mehrere Personen buchen, wird empfohlen, Ihre eigenen Toilettenartikel, Handtücher usw. mitzubringen. Da es in der Unterkunft keine Klimaanlage gibt, sollten diejenigen, die Angst vor Hitze haben, vielleicht noch einmal darüber nachdenken.

Insgesamt war mein Aufenthalt schön und es war eine gute Erfahrung, der Barbecue-Stoff war sehr gut und die Lage ist auch sehr bequem, aber der Luftwind war sehr schmutzig und hat einen schweren Rauchgerüch, der Außenpool war auch ziemlich schmutzig.

Subject: Formal Complaint – Front Desk Service and Room Noise. I am very disappointed with the service I have received during my stay at your hotel. Firstly, the noise coming from nearby rooms has made it extremely difficult for me to rest. I approached the front desk to request a room change, as the disturbance was unacceptable. However, the staff member at the desk was unhelpful and informed me that nothing could be done. Her attitude came across as dismissive, and she did not make any effort to resolve my concerns or offer alternatives. I hope you will take this matter seriously and resolve it promptly. As a paying guest, I believe I deserve both a comfortable room and professional service from your staff. Unfortunately, I have experienced neither. I hope you will take this matter seriously and resolve it promptly. Sincerely,SURINDER KUMAR STAY DATE 29 August 2025 to 30 August 2025

Good room, but terrible guest services and laundry experience We chose this hotel on our road trip because of its convenient location and reasonable prices, but overall, it was a disappointing experience due to their poor service. Check-in was okay, though we did have to wait a bit. The room itself was fine—clean, with a working AC and TV, and we had no issues with the room quality. However, the major issue was their guest laundry facility. We desperately needed to do laundry after a long drive, but their guest machines completely failed and left our clothes stuck mid-wash. To her credit, the receptionist tried to help by letting us use the hotel’s internal laundry machines, but the whole process was a huge hassle. What really ruined the experience was the management's response—or lack thereof. I sent an email to lodge a formal complaint about the issue, and they didn't even bother to reply or apologize. A business that ignores its customers after a bad experience gets zero points from me. If they offer a laundry service, they need to invest in proper commercial machines instead of cheap domestic ones that constantly break down. I will definitely not be staying here again.