3-Sterne-Hotels in Sao Paulo, Brasilien

Atendimento na recepção com boa cordialidade. Acomodações boas, para o proposto, viagem dr passagem. Localização ótima, ao lado da rodovia e de fácil localização e acesso.

Local bem localizado, com uma estrutura agradável. Entretanto, na minha estadia tive um problema no quarto, no qual uma blusa sumiu. Tentei contato com a governança, abriram um chamado e não tive retorno do que poderia ter acontecido até então. Mesmo que seja uma blusa, com um valor simbólico, creio que se trate de uma questão de segurança grave.

Расположение отеля неплохое , отличные заведения рядом. Чайник в номере не работает. Таблички не беспокоить - нет. Сейф чтобы открыть нужно ждать техника , он был не исправен когда я прибыл . Светильник вырван. Персонал практически не говорит по Английский .

During my stay at Sleep in Guarulhos in São Paulo, Brazil, booked through Trip.com, I encountered exceptional service from start to finish. The reception staff demonstrated impeccable customer service, promptly addressing a small issue with my booking without any hassle on my part. Their efficiency and professionalism ensured that my stay got off to a smooth start, allowing me to relax and enjoy my time at the hotel. As a parent travelling with my 4-month-old, I was particularly impressed by the thoughtful amenities provided by the hotel. They provided a cot for my baby, which was not only of excellent size but also incredibly comfortable. It's always a relief to find accommodations that cater to the needs of families and Sleep in Guarulhos exceeded my expectations in this regard. Of course, one of the highlights of my stay was the breakfast buffet, which offered an impressive array of options to suit every palate. From continental favourites to hearty breakfast dishes, there was something for everyone, and the quality of the food was outstanding. Overall, my experience at Sleep in Guarulhos booked through Trip.com was nothing short of excellent. From the exemplary customer service at the reception to the comfortable accommodations and delicious breakfast options, every aspect of my stay was memorable and enjoyable. I wouldn't hesitate to recommend this hotel to fellow travellers looking for a wonderful experience in São Paulo.

The hotel is awesome considering the location and closeness to the airport, I chose it because I had an early morning flight, but it's too far from the center. Room is okay, some things are worn out, feels like there isn't much water pressure in the shower and it's not warm enough. Breakfast is amazing, but would love to see more vegetables and fruit choice. The only thing i'd like to complain about is service, hotel was pretty much empty when we stayed there, there was no welcoming bottles of water in the room, called the reception and asked to bring it over, they said they had ”no such service” and basically forced me to come downstairs myself... the next morning (as I ordered a taxi through the reception desk downstairs), I doubled checked with the lady, she confirmed that the taxi will arrive. Time has came, there's no cab, i'm fearing I will be late for my flight, went to her again, she didn't even bother checking if the driver is on the way or not and told me to wait. I decided to get an uber myself and was lucky to find a taxi at 6:20am in the morning. Also, it's upsetting to see them not even trying to speak english or other language to me. She was super stubborn and told me she can speak only Portuguese, on top of not making effort. Disappointing.

A basic hotel with basic service, basic breakfast, basic creature comforts at a very good price. My expectations were adjusted accordingly, so no disappointment there. The situation with the key cards for entry into rooms seriously needs to scrapped. It does not work. It puts an added load of stress on the front counter staff (who have to put up and work with the system,  in a hotel with a busy  flow of guests, because l suspect management won´t upgrade the door entry system to something little more modern. Poor attitude from management  for allowing this to happen, knowing what front line staff have to deal with and clearly knowing what guests have to ensure. It is extremely irritating to arrive at your room, only to go back down to reception to re-program the cards, sometimes with considerable wait times at both the reception queues and then again waiting for elevator, and then having to repeat the process a second , as has happened to me. It really builds up your blood pressure and makes you release a few profanities!  Upper management, l really hope you take heed of this feedback for everyone´s  sake. It´s 2025. Most hotels have stopped using this out-dated technology that's cheap and unreliable. High time to update.

O hotel é bem localizado com excelentes acomodações e um café da manhã sensacional . Atendimento ágil e eficiente.

We stayed for a couple nights as a layover before catching a night. The room was small but perfect. It has big wardrobes so we could put our bags away to make the room feel less messy. The staff at reception were very helpful too, they let us check in early. after a red eye flight that was greatly appreciated! They even have a small shop for any less minute or late night snacks. You could hear the airplanes flying overhead but that was expected with the location. One recommendation would be to put a kettle in the room.

The hotel On Melo Alves pleasantly surprised me from the very first moments of my stay. It’s a modern and very cozy accommodation option located in one of the best areas of São Paulo. I especially liked the atmosphere — calm, comfortable, and stylish at the same time. The rooms are spacious and bright, featuring a contemporary design and everything needed for a comfortable stay. The in-room kitchenette, equipped with appliances and utensils, is particularly convenient, especially for longer visits. Everything was perfectly clean and well maintained. The location is another major advantage. There are plenty of excellent restaurants, cafés, and shops nearby, and Avenida Paulista is within easy walking distance. The neighborhood feels safe and is very pleasant for walking around. I would also like to highlight the staff — friendly, professional, and always ready to help. You can really feel their attention to guests and their desire to make the stay as comfortable as possible. Overall, this hotel is an excellent choice for anyone looking for convenience, quality, and a great location. I would gladly return again.