4-Sterne-Hotels in Mississippi, Vereinigte Staaten

I booked my stay at IP Resort Casino through trip.com and it was the first time I had used this site. I got a fantastic price for my stay but was a little nervous that it was too good to be true. I needed to change my reservation to check in a day later than originally planned. Was super easy to do. Once I got to the IP to check in at the mobile kiosk, I got a message stating ”reservation date mismatch”. No worries, go to the front desk. The lady at the desk states that they don't have my reservation. They showed my original check in date of July 8th, but I was put as a ”now show”. I informed her that I had changed my reservation to check in on July 9th. Showed confirmation email, etc., nope they don't have a reservation for me. She gets the manager La Sara who tells me same info. Basically, the whole thing is out of their hands and I need to contact trip.com. Now, by this time I am so frustrated. Mainly because we had multiple people in our group who had also booked through trip.com and changed check in dates and had already checked in with no problem. Well, long story short- I get with trip.com, they call hotel and iron out the issue. Turns out that the error was on the trip.com side when I changed my reservation they never notified the hotel. Thankfully there were rooms still available and they were able to check me in. Trip.com went out of their way to make it right, and so did La Sara. This woman was fantastic and SO helpful. She helped turn what could've been a horrible experience into a great stay. She and I ended up chatting for a while afterwards and ended up we had a lot in common. Kudos to La Sara and trip.com's customer service for making everything turn out fantastically.

The hotel was in a great location. There were plenty of restaurants and shopping places. The young man that checked us in was very pleasant and friendly. I did not eat at the hotel because the breakfast was very pricey, and I travelled with several people so I couldn't afford to pay that price for everyone. I have always stayed at Holiday Inn and never had to pay for breakfast. The room was nice but the person in the room either in front of me or behind smoked all night. I coughed and sneezed because of the cigarette smoking. I tried to cover my head, lay on the other end of the bed but it didn't help. I left with a very sore throat. When checking out the young lady at the front desk was not so friendly, she was working on something on the computer and kept her head down for a long time before she finally asked could she assist me. She never asked me about my stay. I had questions about my bills that was not explained before I booked the hotel, she did explain to me the various charges although, I totally disagreed with them.

Somewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.

Das Zimmer war fabulös. Sehr komfortabel. Sehr sauber. Großes Bett. Die Bar war hervorragend ... großartig Service, große Auswahl, anständige Speiseoptionen. Die Lobby ist riesig und es gibt viele Möglichkeiten für den Sitz und Entspannung und/oder Arbeit. Sehr freundliches Personal.

Great resort! Amazing service all the way around! Very clean and love that it was smoke free! The casino was also great and had a great selection of tables and machines. The cafe food was great for most of our meals and the restaurants were perfect for our dinners!

Ich und mein Mann reservierten ein Zimmer für unser Geburtstag und ich muss sagen, ich genossen mich. Ich kam zu spät für meine Zimmerreservierung, aber jeder war sehr nett und gab uns keine Probleme. Das Zimmer war erstaunlich und die Betten waren sehr komfortabel. Der Eichenbaumkaffee war für Mittag und Frühstück lecker. Das ****** Stockpersonal war sehr nett und half uns herauszufinden, was wir aus der Bar trinken möchten. Ich habe keine Beschwerden über meinen Aufenthalt. 

Es war unser erstes Mal bei The Golden Nugget. Wir waren enttäuscht über die Signaturrichtungenwe mussten uns selbst für das Hotel-Check-in-Zähler suchen. Obwohl es heute Abend war, gab es keine Mitarbeiter am Boden, um zu helfen, und nur ein Sicherheitsbeamter wurde bemerkt. Wir feiern unser Geburtstag und war besonders auf das Buffet-Mahl nur, um herauszufinden, dass es für eine Zeit geschlossen war, obwohl es auf Ihrer Website angekündigt wird. Eine weitere Let-down war keine Slot-Maschinen verfügbar. Unser Hotelzimmer war schön, aber die Reise war insgesamt enttäuschend!

Excellent hotel cleanliness and finally great TV channel options that you don’t get with other hotels! Simply luxurious!

Der Ort war schön und der Gastgeber war fabulös! Das Zimmer war sehr groß und ziemlich bequem. Sehr empfehlenswert!

Es war die perfekte Lage, aber der Lärm aus dem Verkehr ist laut.