4-Sterne-Hotels in Queensland, Australien

⭐⭐⭐⭐⭐ 4.8/5 The Swiss-Belhotel is my go-to place to stay. The beds are incredibly comfortable and guarantee a great night’s sleep. The staff are always friendly, welcoming, and genuinely helpful, often going above and beyond to assist. The hotel is clean, well-priced, and conveniently located close to the CBD, public transport, pubs, and restaurants. Consistently great service and excellent value every time I stay

Das Hotel hat eine hervorragende Lage, nur wenige Gehminuten vom Strand entfernt und mit der Stadtbahn direkt im Erdgeschoss, sodass alles bequem zu erreichen ist. Mein Zimmer lag im 16. Stock, und ich habe, wie in den Bewertungen erwähnt, keine Kakerlaken gesehen. Das Zimmer war geräumig, gut ausgestattet und recht sauber. Meine einzige Beschwerde war, dass das Frühstück à la carte serviert wurde und die Preise auf der Speisekarte standen. Das Frühstückslimit lag bei 30 Dollar pro Person, jeder darüber hinausgehende Betrag wurde separat berechnet. Dies war bei der Buchung nicht klar angegeben, und ich hoffe, dass dies in Zukunft behoben wird.

Excellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!

It was a bit painful from the get go checking in. You have to go to a different hotel a block over. There is nowhere to park to check in. I called the number to be put through to a call centre that isn’t on site. Call 1: yes you can park in the visitor parking just buzz and they’ll let you in. Call 2: while blocking the driveway I’m unable to find a buzzer that reaches reception. Operator sounds confused, I hang up and someone is coming out so I sneak in. Call 3: I’m parked in visitor parks, go up the lift and come out at another building. She again sounds confused. If I go out the door I won’t be able to get back in without a fob, so I’m asking which way I should go. There are no signs to tell me how to get to Ivy and Eve apartments. I eventually find a worker who takes me around to reception. Sorted. Or so I think. I check in with reception. The girl was really lovely and informative. So I think, until I reach the carpark of the next building I’m staying at. The sheet of paper she gave me says “your allocated car space is 131 and is located on 55. I drive in looking for level 55, car space 131. Neither of these exist. Call 4: Where is my carpark? Am I missing something. Keep in mind every time I call I’m asked to give all my details so they can verify my booking so by now I’m pretty tired of it all. She finds my booking and says oh yes you’re in park 55 on level B1. (See photo for why I was confused!) I drive around the carpark looking for a 55. It doesn’t exist. All carparks are labelled with a sign saying Art house and 4 numbers. Ok maybe it’s the last 2? Nope doesn’t exist. After driving around for a bit I realise there are numbers on the ground of the carpark that are completely different to the signs (I didn’t look at the ground because the signs said art house) So finally I work out that this is my park. Another confused guest stops to ask me where his park might be and I explain it’s the floor ones not the art house signs. So I wasn’t the only one. Ok so park the car, go upstairs to room 1106 which of course is on floor 10. Makes sense lol. As soon as I open the door I’m hit with a wet musty kind of smell. Like the place had been flooded and not allowed to dry out properly maybe? I opened all the windows and when that didn’t work I went and bought some air freshener to hide the smell a bit. We left all the doors open all night and next day and the smell improved. The lounge chairs are not comfy if you’re looking for a stay in watch Netflix type staycay, but the beds are really comfy. The place was pretty immaculately clean so that was nice. And washer dryer were great to have. If I had have known I’d need to go through all that checkin at another building I would not have booked. Maybe I missed the part that mentioned this? Ahh well we enjoyed our stay in general, it just didn’t get off to a good start.

Der Busverkehr ist nicht sehr bequem. Besonders wenn Sie nachts zum Hotel zurückkehren, können Sie oft keinen Busverkehr haben, wenn Sie lange Berge zurückkehren. Aber es gibt einen Busverkehr am Tag, wenn Sie nicht zu häufig sind. Es ist gerade eine Entfernung vom Zentrum. Die Blumen im Badezimmer haben einen seltsamen Mechaniker, aber zwei Handtücher sind immer noch gut. Es gibt einige schwarze Punkte im Schlafzimmer, aber das Zimmer ist groß. Es gibt keine Landschaft und gar keine Privatsphäre im zweiten Stock, die den Menschen zugute kommen. Am nächsten Morgen hat er über 270 Messer außer 100 Gold gedreht. Nachdem er den Postmanager kontaktiert hat, hat er keine Erklärung dafür gemacht, dass er sich entschuldigt hat. Es fühlt sich sehr unglaublich an.

Had everything you need for a comfy stay, will be back! Would have love to stay longer

First, our request for a high floor was kindly accommodated—we were given room 11825 on the 18th floor, which features panoramic ocean views and elegant interiors. Many thanks to your team for that. In fact, my wife has a special request: could we please have this same room every time we stay at Dorsett? Second, the thoughtful gesture of a card, chocolate, and a bottle of wine for our special occasion truly showed how much effort your team puts into making guests feel valued. Third, both my wife and our child absolutely loved the pool and jacuzzi at Star Grand. So overall, our stay was amazing, to say the least. But none of this would be possible without first acknowledging your wonderful hotel staff. You probably see hundreds of guests each day, yet you still take a personalized approach—staying in touch with each guest and understanding their individual needs. Honestly, I hope other hotels will follow your example and make this the gold standard for excellence in customer service. Our last two hotel bookings through Trip.com were disappointing, but fortunately, your hotel never lets us down. The gold-accented interiors are striking and have become a signature look of your hotel. We’ll remember them just as fondly as we remember landing at Singapore Changi Airport. We recently bought a new house and have been decorating with gold-colored furniture from Koala Living. After staying with you, we’ve realized that our inspiration was inadvertently drawn from your hotel rooms. We come to Dorsett every year and have never been disappointed. We look forward to returning again soon.

Location-wise it's a great place to be in. Great balcony views towards the slingshot. I personally felt the toilets could have been better. Especially the glass in the bath tub doesn't make sense at all.

The service of the concierge, reception and porter were absolutely faultless. They were very helpful, efficient, polite and respectful. The cleaniness of the room was questionable with public hair on the bathroom wall and some sort of dirt splattering on the tiles. There is some much needed maintenance/updating to be done and consultation with the practicality of the layout of the room and bathroom. The pool was not accessible by the time I checked in after my late flight and I could not use it early enough the next morning before I needed to depart which was very disappointing as I need to swim daily. Breakfast in the morning had lots to offer and it was clearly all freshly well made/delicious. I wish I had had more time to enjoy that and make it worthwhile. People with disability’s may have difficulty with the heavy lid containers that house the hot food. Room service was exceptionally slow, inaccurate and poor quality. If you are happy to spend $10 for a single latte to be brought to your room you would hope that it was available as listed or the alternative offered was at least delivered quickly and well made. Notes to room service were not read. Would stay again if I was purely considering the breakfast, concierge, reception and porter staff as mentioned. If the rooms, facilities, protocols and room service have not been updated then I’d give it a miss.

Das Hotel liegt in der Nähe des Hafens, hinter dem Keynes ist der einzige chinesische Restaurant, ein Shampoo und ein Supermarkt. Im Gegenteil ist das Hotel ein öffentliches Schwimmbad. Die Suite des Hotels ist ziemlich gut, die Fläche ist auch groß genug, die Küchengeräte und die Speisegeräte sind auch relativ komplett, sie sind mit Waschmaschine und Trockner ausgestattet. Der einzige Mangel des Hotels ist, die Toilette zu nehmen und eine zusätzliche Gebühr zu zahlen.