5-Sterne-Hotels in Distrikt Porto, Portugal

Stayed at this hotel 3 times in less than 2 months, not planning to return ever again. Our 1st visit was so impressive that we had booked 2 more stays short after for our family. Yet the last visit turned into a disaster. Nobody answering phone calls at night. Before checking in on our last visit. We realized our flight got delayed. tried calling the hotel at around 9.15 pm, called 5 times over 20 minutes, no one would pick up the phone in the main reception !! Furious, and so we arrived at 1am without being able to inform them that we were gonna be late. Upon arrival, as I had booked 2 rooms, I asked the only person who was on shift that night to make sure putting my parents into the booked standard double room and my family with a child into the other bigger room (Junior King Suite) . He affirmed me that the room distribution was correct so we just left our parents to go to their room and take rest since it was late. When we arrived at our room, it was definitely a small room that would only fit a couple without being able to add an extra bed. Called the reception, no ones answered again!! So had to went back down to speak to that staff at 1.30am. He insisted, the room I was put into, was the Junior King Suite !!!! I was so angry because that room didnt looked like it was over 500sq ft as it was described when I booked. But the staff said to us that the info in trip.com was incorrect and more over, the information he received didnt mentioned that we had a child with us. Angry and exhausted, and I was even gonna compromised to stay in that room and sleep. we just went back to take a shower, then the guy came , talked to my husband and would offer us a bigger room after all the drama. it was close to 2am!!! We got offered to stay in a family room so my daughter got to sleep on a sofa bed but the guy who made the bed didnt even give her a blanket. Next day, texted my parents and asked them to show us a picture of their room, we realized the guy mistakenly putting my parents into the bigger room and so we were the one who got allocated into the standard double room!! Unprofessional service from the top to the bottom!! we eventually felt bad to that staff because in the middle of the night, he was the only person who moved luggages, opening beds etc...

Das Zimmer ist in gutem Zustand und sauber. Der Nachteil ist, dass es an Wochentagen laut ist. Es wäre besser, wenn das Personal an der Rezeption freundlicher zu den Chinesen sein könnte! Gut

The least you expect from a five star hotel was a good service and cleanlinless. We stayed here for 5 nights and they did not change our bedsheet even though it was written that they will change it every 3 days, no refill of water, no refill of tissues and coffee and tea we had to request it. There’s a small cockroach in the bathtub. At the front desk they don’t even greet you whenever you passby I am not being entitled that I should be greeted I just compare it to other hotel where they always smile. It’s hard to call the front desk sometimes it will take 5 minutes.  On the positive side the food in the restaurant was really good and the drinks at the bar those who are working there was really nice and attentive too. I’d like to commend also Fabrizio who always smile and who helps us with our luggage when we check in and check out.

We had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay. One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep. Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience. Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel. The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal. Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!

Das Hotel befindet sich in einer großen Lage, in einer einfachen Spazierweiterung von vielen Interessenbereichen in Porto. Das Hotel selbst ist schön dekoriert. Die Hotelzimmer sind kompakt, aber das Dekor fügt dem Gefühl eines Boutique-Hotel hinzu. Eine der besten Duschen, die ich in einem Hotel hatte, leistungsfähig und leicht zu Temperaturkontrolle. Die Toiletten waren schön. Die Betten sind komfortabel und die Blätter sind frisch und spotless. Die meisten Rezeptionen sind effizient und freundlich. Die Zimmer sind gut ausgestattet mit guten Kleidern/Umbrella/Guten Friseur/Kaffeemaschine und Kapseln usw. Es gibt einige Dinge, die das Hotel leicht verbessern könnte : Frühstück ist definitiv nicht etwas, was ich empfehlen würde. Die Wahlen waren schlecht, sicherlich nicht frisch oder lokal, und die Kosten sind hoch. Es gibt viele viel bessere Wahlen in der Nähe. Die Pilze waren entweder eine harte Speicherschaumplatte oder eine wirklich scharfe weiche Pilze, überraschend für die Kosten der Unterkunft. Es war sehr schwer, frische Milch für Tee und Kaffee zu erhalten, wir baten um Rezeption und bei der Bar, sie konnten nicht einen machen, obwohl wir beim Frühstück entdeckten, dass sie eine Maschine und frische Milch hatten und Tassen wegnehmen, die leicht verfügbar sind. Die Bar braucht eine Neuausrichtung....es ist das Gegenteil des Willkommens und das Personal macht Sie nicht möchten bleiben. Da es keine Lounge im Hotel gibt, könnte dies als Treffensplatz im Hotel besser genutzt werden.

春節期間去了葡萄牙，在波爾圖度過了美好的三天，這家酒店就在步行街上，設施維護的很好，SPA服務也很專業，服務員更是十分的熱情，是此行最令人難忘的酒店

Die Qualität der Service und der Service war hervorragend, im Vergleich zu den Einrichtungen für ein 5-Sterne-Hotel sollte eine Menge Wartung ist ein wenig abbauend. Die Etage des Balkons des Zimmers sollte auch bei dem Pool renoviert werden, Korridor 6 zur Erreichung des Zugangs zum Aufzug 7 sollte renoviert werden ist mit vielen ”Fliesen” in der Farbe spalten. Im Innenpool müssen die Treppen renoviert werden. Die Poolbar sollte bei 20h. geschlossen werden

A hidden gem of Porto We stayed here for four nights and felt very happy. This is five star boutique hotel with all the facilities and above all top class services to guests - we have been many five star hotels around world. The Italian owner has talents from interior designing to offering great customer experience with help from his charming and hard working daughter Flavia who was on site supervising /attending to guests everyday and was willing to go extra mile to help. All staff members are professional, attractive with nice smiles. Innes the restaurant manager (?) was very friendly and helpful. We enjoyed fabulous breakfast and a wonderful dinner with innovative dishes created/cooked perfectly. All in all we thoroughly enjoyed our stay and will recommend GA Palace and Spa (lovely spa experience showing high level of attention to detail).

Wir hatten einen wunderbaren Aufenthalt im The Rebello und genossen wirklich unsere zwei Nächte dort. Einer der Highlights unseres Aufenthalts war das schöne Flussblickzimmer. Die Aussichten vom Hotel waren absolut erstaunlich, vor allem am Morgen und am Sonnenuntergang. Das Aussehen des Douro-Flusses aus unserem Zimmer war eine erstaunliche Erfahrung und machte unseren Aufenthalt in Porto noch besonderer. Das Hotel selbst ist stilvoll, komfortabel und gut konzipiert, mit einer einzigartigen Atmosphäre, die Geschichte und moderne Komfort kombiniert. Insgesamt waren wir sehr glücklich mit dem Eigentum und würden gerne hier wieder bleiben. Wir waren jedoch der Meinung, dass einige der Mitarbeiter nicht besonders freundlich waren und die Einführung in die Hoteleinrichtungen bei der Eincheckung war ziemlich begrenzt. Als erstmalige Gäste hätten wir mehr Informationen über das Hotel, seine Einrichtungen und Dienstleistungen geschätzt. Trotzdem ist die schöne Lage, ausgezeichnete River views und die Gesamtqualität des Hotels für einen sehr angenehme Aufenthalt. Progressionsraum. 😊🇵🇹🏨🌉

Very clean and well maintained room. Staff very friendly and polite. Breakfast options very good, hot options were always hot too! Wet areas need improvement - no loungers at indoor pool. Large beanbags for rooftop pool which are great for pure relaxation but not ideal for reading or sitting their with a book. The other chairs were also incredibly uncomfortable.