5-Sterne-Hotels in Otago, Neuseeland

Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.

Schön wie Malerei, das Gefühl, in den Schauhaus zu leben, der Service ist sehr gut, es gibt einen Bus, der in das Zimmer überführt wird, ein Bus, der in die Stadt von Liu, und ein Bus, der in die Königsstadt überführt wird, der perfekte Service, es wird stark empfohlen, den ganzen Tag im Hotel zu bleiben, zu gehen und zu sitzen, ist das schönste Gefühl

I'd say the lake view with ”The Remarkable” backgroundfrom the room is definitely worth the money. Staff are generally friendly but the cleanliness and wear&tear has quite some room for improvement in order to claim themselves a 5-star hotel. Overall, I'm pleased with the stay, the location is considered convenient if you drive as it's only takes 5 minutes drive to downtown.

Fantastische Wohnung - absolut riesig mit schönem Blick auf den See. Echt handig, eine Waschmaschine und Trockner im Zimmer zu haben. Die Lage war perfekt.

Overall, the location, service and facilities are very good. but the pricing is a bit on expensive side. The buffet breakfast at hotel with limited choices which can not compare with the same kind of hotels category in Asia....can't expect too much. You may consider to book room only instead. The service and the reception, concierge and doorman are very helpful and providing many information. If the service and attentiveness at the cafe (during serving breakfast) can be enhance, it will be much better.

We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere. We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time. The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants! We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff. Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!

For the hotel That they had everything we needed For the hospitality Every person you meet all to cheering with you and willing to help you Marcus help us to set up a nice tour which we enjoyed so much for Dart river experience

Unser Lieblingshotel in Queenstown. Aussicht ist großartig. Die Mitarbeiter sind alle freundlich. Als Boutique-Hotel ist das Frühstück nicht so vielfältig wie die großen Hotels wie das Hilton, sondern übersteigt unsere Erwartungen.

There was no concierge or staff assistance when we arrived, which was surprising for a hotel of this standard. When I later requested a late check-out by just one hour (until 12:00), I was told it was not possible because a group was arriving. However, when we returned to the hotel at 16:55 to pick up our car, we saw that the group had only just arrived. Refusing a one-hour late check-out, especially when traveling with a child, was extremely disappointing — and seeing the actual arrival time of the group made the explanation feel insincere. Overall, the lack of hospitality and the way guests are treated do not reflect the level of service we expected.

Wir reservierten insgesamt 4 Nächte 3 Nächte unter einer Route und eine zusätzliche Nacht unter einer anderen. Nach Ankunft am ersten Tag (ca. 7:00 Uhr) wurden wir einem Seeblick (Zimmertyp, den wir reserviert) direkt neben der Rezeption zugewiesen. Leider war der Lärmspiegel ziemlich störend, mit häufigem Fußverkehr, Menschen, die entlang des Korridors laufen, und Geräusche aus der Rezeption über unseren Aufenthalt. Für die letzte Nacht haben wir auf einen anderen Zimmertyp (wie reserviert) einen alpinen Blick umgewandelt. Obwohl wir ausdrücklich darauf hingewiesen haben, dass wir kein Eckeszimmer bevorzugen, und das Hotel bestätigte, dass wir nicht in einem Platz sein würden, wurden wir das letzte Zimmer im Eckes zugewiesen. Dies war enttäuschend, vor allem angesichts der vorherigen Mitteilung. Wir hatten uns für einen ruhigeren und bequemeren Aufenthalt gehofft.