5-Sterne-Hotels in Banten, Indonesien

Das Zimmer ist groß und in der Nähe des Flughafens. Das Essen im Restaurant ist köstlich und für chinesische Mägen geeignet. Der Abhol- und Bringservice vom Flughafen wird immer mit Ihnen sprechen und stellt Fragen. Er ist sehr freundlich, aber es gibt viele Mücken.

Service are great, when I was concern about the noise, the hotel staff suggest to move my room higher, but the market noise went away after certain hour. Toilet maintenance can be better. The grouting in the toilet floor is mouldy. The room are clean and spacious. Breakfast exceed my expectations! Lots of selections and it was so good!!

I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.

Upon arrival the porter came out with a big smile and a luxurious covered hotel trolly. It was unique and eye catching. The front desk staff greeted with a biggest smile and gave us room we booked. The whole process till our room didn’t take 5minutes. Superb service!! Our room was COLD with AC On and the porter came right up. After unpacking we head down to the swimming pool and the view and water temperature was spot on. Our family had a great time. Because BX mall was connected we could go shopping and eat various food and snacks that we craved. In the morning the breakfast was amazing so much food to choose from and staffs there wouldn’t leave the empty used plates alone. Hahaha they were very polite and pleasant. Our toddler son wanted an fresh orange juice and just by hearing this he even made one for free. It was just a one night stay but the time flew like an arrow. We are definitely going to stay here again. Splendid job Double tree Bintaro!! Two thumbs up!!

Das Zimmer ist geräumig. Das Bett ist bequem. Essen und Unterhaltung sind hervorragend. Wir haben unseren Aufenthalt hier sehr genossen. Nur eine Sache hat mich enttäuscht: Der typische Zitronengrasduft von Tentrem. Als ich in die Lobby kam, war der Duft jedoch nicht wahrnehmbar.