3-Sterne-Hotels in Jawa Timur, Indonesien

Das Hotel ist luxuriös, die Zimmer sind sehr sauber und komfortabel. Das Essen ist auch lecker. Nächstes Mal werde ich hier wieder bleiben.

Sangat bagus, tapi petugas yang membawa kartu untuk masuk datangnya sangat telat.

Wir checkten einen Tag vor dem Erdbeben in Indonesien ein. Eigentlich hatten wir zwei Nächte gebucht, aber aus Sorge vor Nachbeben stornierten wir die zweite Nacht. Die Rezeption hatte uns ausdrücklich mitgeteilt, dass bei einer Stornierung vor 18 Uhr die Hälfte des Zimmerpreises erstattet würde. Doch als wir über Trip.com mit dem Hotel Kontakt aufnahmen, wurde uns mitgeteilt, dass keine Rückerstattung möglich sei. Ein unseriöses Hotel! Die Lage ist zwar ganz gut, aber die Hoteleinrichtungen sind veraltet und der Schallschutz ist miserabel. Da es im belebten Viertel Tunjungan liegt, konnte man auch mitten in der Nacht Motorradgeräusche deutlich hören.

The location was very good. The hotel is quite clean, but the facilities are limited to basic necessities. The food was okay. The service of the staff is very good. I think overall it's worth the price.

First time in Surabaya . Very very terrible experience at Swiss Belinn hotel .  First night due to my flight delay I check in around 10pm and I get a last room ( in front of the room is emergency exit ) very bad feeling when I step in the room, I feel “something” inside . Request to change but reception inform full house. Midnight my room keep got water sound , flush water sound !  Second morning I request to change room , 8pm finish work bck to hotel told me full ? I’m like ***? I requested to change in the early morning. One round of battle , I manage to change room , the boy told he help me take my luggage from old room, after 10 min , luggage that they sent to me is not belong to me!!!! Where is my baggage? After half an hour, my baggage is back to my room and they told me found it at the other room ??!! I got so many question mark in my mind . 11pm , a boy keep knock my dooor and call Ibu ibu……in the morning , housekeeping come in without knocking the door at 928am ! Thanks god  that moment I’m done changing !  Third night : this is the worst night for me. Been awake by toilet water sound again ! But this time is different , I feel something not right and I’m so scared. I try to ignore , but I feel “someone” sit on the other side of my bed and I feel my blanket is grasp firmly to the left side（I slept at right side ) ! The following is 447 am someone knock my door again !  I on my light and dare not to sleep anymore !  Fourth night : no story as I only back to hotel at 2am , I leave at 6am to airport  Hotel location is really good , breakfast nice too .

Das ist ein schönes Hotel und ich liebe es so sehr, alle Mitarbeiter sind gut und freundlich

Nginep bareng keluarga disini. Apartemennya bersih, fasilitas keren, lokasi juga strategis kemana mana dekat. Recommended! Next time kalo ke SBY, mau nginep sini lagi.

the location was good, near to ITS and UPN Jatim. but the room wasn’t that big

Good location in Surabaya, but room not too properly clean & bathroom amenities just toothbrush only. All staff was very friendly and food also great.

This hotel is good for a short stay when you have an early morning flight as the location is only 20 mins to the airport. There is a swimming pool and spa service unfortunately I didn't have time to try it all. My room cleanliness level was so so but it wasn't a big deal because I only had a one night stay.