4-Sterne-Hotels in Kleinpolen, Polen

This is advertised as a 4-star hotel, but in reality, it feels like a 4-star property from the 1980s that hasn’t been renovated in decades. From the outside, the hotel looks fine, but the rooms are very outdated, likely from the 80s or 90s. I checked three different rooms, and all had the same issues. In rooms with bathtubs, the glass panels were damaged and caused water to spill onto the floor during showers. Some rooms also had an unpleasant smell. The furniture is old and in poor condition. Paint is peeling off the doors, bedside lamps are loose, and some power outlets are coming out of the wall, which could be dangerous. Overall, the rooms clearly need maintenance and renovation. The swimming pool is okay, small but suitable for kids. However, the water could be warmer. One positive aspect is the breakfast, which was good and enjoyable. The hotel is located on the edge of Krakow. You need to walk about 10–12 minutes to reach a bus that goes directly to the city center (around a 15-minute ride). There is a bus stop right outside the hotel, but it does not connect directly to the city, so the claim of convenient transport nearby is misleading. The reception staff were friendly, but they couldn’t really help with the room issues. Even a technician confirmed that the problems exist in all rooms and cannot be fixed. The solution offered was simply to provide extra towels to soak up the water from the shower, which is not acceptable for a 4-star hotel. Overall, I would rate this hotel 2 stars at best. Even at a reduced price similar to 2 and 3-star hotels in Krakow, it is not worth staying here.

Es ist wie ein richtiges Hotel. Schade, dass ich das Schwimmbad nicht nutzen konnte. Vielleicht weil es ein Feiertag war, konnte ich es zu einem recht günstigen Preis nutzen, inklusive Frühstück. Ich habe versucht zu frühstücken, aber das Restaurantpersonal sagte, sie könnten es nicht bestätigen, also ging ich zur Rezeption, zeigte den Gutschein vor und durfte eintreten.

The hotel is convenient by car or by bus, it's not too far from the city centre. The room is spacious, cleanness is fine, just some part of the carpet isn't flat (kinda like having the holes underneath). The breakfast is served in another building, Sunday morning at 9 is totally insane; there weren't many vacant seats and a lot of plates were empty and messy. In a word, It's hard to believe as a 4 star hotel.

A flawless stay just steps away from everything I stayed at Hotel Indigo Kraków – Wawel Castle and had an excellent experience from start to finish. The hotel is beautifully maintained, with a unique and carefully thought-out design full of character. Every space has its own personality, and the location couldn’t be better: Wawel Castle, the Old Town and the city’s main attractions are all within easy walking distance. A special mention goes to the staff. They are young, incredibly kind, professional and patient. Always welcoming and happy to help, they made the whole stay even more enjoyable. The room had everything you could possibly need: an iron and ironing board (a detail I really appreciated), a kettle, complimentary bottled water and a coffee machine replenished daily with fresh capsules. Honestly, it was the best coffee I’ve ever had in a hotel abroad. Another highlight was the hotel’s restaurant, Heritage & Hip. I ordered the Tatar z polędwicy wołowej, and I can honestly say it was the best beef tartare I’ve ever eaten. The quality, balance of flavours and presentation were outstanding—easily on par with what you would expect from a Michelin-starred restaurant. If I return to Kraków, I won’t hesitate to stay here again. Highly recommended for anyone looking for a high-quality hotel in a perfect location, with an exceptional restaurant.

The hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station. Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift. Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!

Das Hotel liegt nur 5 Gehminuten vom Bahnhof und der Altstadt entfernt und ist daher sehr gut für Reisende geeignet, die Wert auf eine bequeme Transportmöglichkeit legen. Dieses Mal entschieden wir uns, auf dem Hotelparkplatz zu parken, der sich sehr sauber und sicher anfühlte. Obwohl die Parkgebühr 120 polnische Zloty pro Tag beträgt, entspricht sie seinem Gebührenniveau. Zudem stehen in der Nähe des Hotels einige günstigere Parkplätze im Freien zur Verfügung, sodass Reisende sich keine Sorgen machen müssen, dass ihnen am Hotel nicht genügend Parkplätze zur Verfügung stehen. Beim Auschecken bekamen wir vom Hotel ein Stück einheimisches Brot, das sehr gut schmeckte. Vielen Dank für die nette Organisation. 

We had a very cheerful greeting on arrival and were upgraded from a deluxe to an executive apartment. (Not sure why). The apartment was spacious and immaculate with some lovely touches - the foyers were decorated for Christmas with Christmas trees and wreaths. Complimentary water tea and coffee. Coffee cream in fridge. Nespresso machine with selection of nespresso pods. Dressing gown and slippers. We forgot our plug adapter but the receptionist was able to lend us one. The location was perfect. 30 seconds walk from the main square. Being so close meant we didnt need to rush up in the morning. Some nice restaurants/bars on Bracka Street and nearby. Really easy to be able to pop back and get out of the cold for a bit. We didn't use the kitchen area for cooking but you could easily cook yourself a meal with the facilities available and fridge to store food. Our only negative was the bed was very creaky when rolling over which disturbed both of our sleep a little, but overall we don't have any complaints and we would definitely stay again. We had a late flight home and reception were really kind to store our bags so we didn't have to carry them around all day. Thank you.

Nur ein erstaunliches Hotel für einen erschwinglichen Preis. Lage ist nicht groß, wirklich nichts um, aber es ist grünes und friedlich. Auf dem Weg vom Flughafen zum Stadtzentrum Große warme Zimmer, perfektes Bett, gutes Frühstück, Sie werden wirklich alles haben dort Schöner Fitnessbereich und großer Schwimmbad mit Spa Ich werde sicher nochmal dort bleiben.

Das Hotelzimmer war etwas kleiner als erwartet. Aber der Service ist großartig. Das Hotel hat auch einen Regenschirm für das regnerische Wetter bereitgestellt

Nice please good price and perfect location between the old town and Jewish quarter literally 5 minutes walk to both. Nice large and clean rooms. However my room only had a bath which I knew it was either a shower or a bath but I feel like it might be better to make everyone choose as I think everyone will have a definite preference but not the end of the world. Breakfast is a bit boring and I probably would just go into town rather than use theirs as it's very expensive and not great compared to the rest of Krakow. Nice place nice staff and nice location