4-Sterne-Hotels in Riau, Indonesien

Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced: ⸻ ⭐ Family Stay Review: Aryaduta Pekanbaru We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations. 👥 Front Desk Experience The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly. 🏨 Room Condition The hotel is quite old, and it shows. • The room had a noticeable old smell when we entered. • The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids. • Overall, the upkeep and cleanliness were not at the standard we expected. 🏊 Facilities We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged. 📍 Location The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point. ⸻ ⭐ Overall Rating: 2.8/5 Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected. This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.

Good location near to mall, decent room size, decent breakfast spread. Fast response customer service and staff. Experience power trip in the room a couple of times but immediately recover. It will be good if hotel can maintain affordable rate as it is keep going up over the years. Overall experience is good

Zur Hotelreise in Pekanbaru - Ich war im Fox Hotel Pekanbaru und wurde von der Gesamtqualität des Hotels beeindruckt. Das Zimmer war gut gepflegt, mit einem komfortablen Bett und modernen Einrichtungen. Die Service war effizient Mitarbeiter waren aufmerksam und schnell zu helfen mit jeder Anfrage. Die Frühstücksauswahl war zufriedenstellend, und die zentrale Lage des Hotels machte es einfach zugänglich zu nahe gelegenen Attraktionen und Mahlzeiten. Ich empfehle dieses Hotel für Geschäftsreisen und Freizeitreisen. Da das Hotel mit Pekanbaru Exchange verbunden ist, bietet es einen guten Ort, um Ihre Nacht mit einiger Filmzeit im Kino zu verpacken und wieder zum Hotel für Ruhe zu gehen.

Welcoming staff, nice clean room and great location to the airport for a short stay. Room service was fast and food/drink delicious! Thankyou :)

Empfohlenes Hotel in Pekanbaru zu bleiben. Reinigkeit ist gut. Modernes & minimalistisches Design Die Lage ist auch gut. Das Hotel erlaubte eine frühe Eincheckung mit kostenlosem Flughafen abholen und abstürzen.

I’m very satisfied with the experience of staying at this hotel. The room is spacious and comfortable, and the facilities are also very complete. The location is also very strategic.

Alles war gut während des Aufenthalts. Werden irgendwann wieder zurückkommen

Comfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good. Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.

Kebersihan kamar baik, kamar mandi kurang ,ini foto kamar mandinya, sela / nat keramik hitam ( berlumut), menu sarapan enak, pelayanan sangat baik

This is one of the oldest hotels in town but still maintains good service. Recommend this for business travelers.