4-Sterne-Hotels in Warwickshire, Vereinigtes Königreich

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

What a beautiful hote to celebrate our special anniversary! The staff were so attentive (special thank you to Linden in the bar). Only constructive feedback would be that it would be useful to have guest information in the room, just restaurant/bar times etc. The staff were so helpful when asked questions, but would be nice to have the information to hand. Amazing setting and happy memories made 🥰

Ich kam am nächsten Morgen zum Versammlungstag im Birmingham Business Park zu bleiben, als ich benötigte. Das B&B war am Rande des Coleshill. Es war ein guter Aufenthalt, und nur um gut. Ich werde nicht dagegen sein, dort wieder zu bleiben, aber es gibt auch nichts Besonderes, um mich zurückzuziehen. Plus: James wartete auf mich, als ich ankam und zeigte mir den Schlüssel und das Zimmer. Er nahm auch meinen Bestell für den nächsten Morgen. Das Zimmer war anständig groß. Es gibt viele Lichter im Zimmer. Das Bett war ok. Es gibt Parkplatz auf der Website. Das Frühstück war bereit, als ich ins Essenszimmer ging. Minus: Auf £148 pro Nacht war das sicherlich kein gutes Geld. Die Anlage war ein wenig grundlegende, obwohl ausreichend (Tee/Kaffee/Kettle/Biscuits und Haartrockner). Es gab eine Flasche für Haar/Körperwasch und es gab eine kleine Seife im Badezimmer. Das Badezimmer ist nur ungefähr in ausreichender Größe für eine Person. Die Wassertemperatur variierte etwas während der Show, aber funktionierend. Auch mein Zimmer war auf der 2. Etage, mit engen Treppen. Es war ok für mich, als ich sehr leicht reiste. Aber es wäre schwierig für jemanden mit großem Gepäck oder Mobilitätsbeschränkung.

In the countryside in Stratford in a beautiful timber beamed building. The room was dark but spacious. We had the family room with a double and two single. Breakfast was included. No menus but the waiter said any English breakfast combination which was great. I had two poached eggs. The only problem was a lack of communication regarding the usual route to find the hotel being closed due to road works. Navigating a one way system in an unfamiliar town with no email or call to let us know how we were to get to the hotel was extremely stressful and put us 1.5 hours behind the schedule to arrive. This could have been sorted if the hotel had contacted trip.com with the landline provided at booking and explained about road works so I could have been forwarned.

The room itself was generally fine, and the heating worked perfectly. However, we experienced a significant issue with the bathroom: the water would not drain properly, leaving the floor flooded. We had to use a wiper to push the water toward the sink and drain (images attached), which was very inconvenient. Another surprising and disappointing detail was that no towels or soap were provided. These are basic essentials in any hotel, and since we did not bring our own, we were charged extra for them. This felt completely unreasonable. Finally, the location is far from ideal. The hotel is quite a distance from the town centre, and public transport is infrequent, making it difficult to get around. Would not recommend!!!

Schönes Hotel, große Lage, eine Menge Parkplätze. Zimmer und Bett waren insbesondere von hohem Standard.Sehr beeindruckende Klang, Frühstück war groß und von guter Qualität, vor allem der Kaffee, das Personal war hilfreich und engagiert in der Maximierung des Kundenservices

Einen Abend Theater in diesem Hotel, das wir seit über sechszig Jahren kennen. Ausgezeichnete Lage für die Stadt Fuß (über der Straßenbahnbrücke) nur 10 Minuten oder so Freundlich, hilfsbereit Personal; nützliche Parkplätze im Hotel und Rabatt für Hotelbewohner. Sehr komfortables Bett; gute Dusche. Hotel könnte als altmodisch und ein bisschen müde bezeichnet werden, aber das ist Teil des Charme. Wäre wieder mit einem Deal!!

The location was great - right in the middle of Stratford and ideal for a theatre visit. The room was small and pretty basic, but it was clean with comfy beds so fine for overnight. The communication from staff was great - no onsite parking but a clear explanation of where the nearest car park was (very close) and how to get the best price. Very helpful staff. Didn't use the bar area so can't comment on food or drink, but it was welcoming and there was a pleasant outside area. Tea / coffee and kettle provided. Clean if small shower room. Overall really good value for the price and would definitely stay there again.

Superb day and evening at the Arden Hotel. I was reviewing at the RSC for my instagram and Tik Tok @theteawithkelvin . I received an upgrade to a superior room . I had a superb three course pre/ theatre dinner in their restaurant. Where they also had different wine promotions on .  The Breakfast in the morning, was a superb choice as well as the traditional cooked breakfast. It was also Waiter service , as well as a buffet continental. I would recommend The Arden Hotel if you are planning a visit too Stratford Upon Avon .

Very enjoyable night on Half Board. Food was good with set menu, but a choice. Pool area a bit dated, but everything was clean. Bathroom needed the shower head changed, it was halfway down the wall. Bedroom extremely clean and towels and bedding immaculate. Breakfast was very good. Until I got up to get some food and came back to find the table cleared and a man not my husband about to sit down. We had full mugs of tea on the table and oj. Gone. Nevermind, it was funny !! Would return again though if in the area !