5-Sterne-Hotels in Jawa Timur, Indonesien

- geräumiges Hotel - Geräumige Lobby - Es gibt ein Begrüßungsgetränk und Kuchen - schöne Aussicht bei Nacht - Komplette Ausstattung - gutes Essen - Die Lage im Zentrum von Surabaya ist nur ein bisschen weit von TP entfernt

Had a great stay at this hotel. The room was clean, comfy, and well-maintained. Staff were extremely friendly and welcoming. Overall, a pleasant and comfortable experience.

Westin Surabaya is a beautiful property with gorgeous views and amenities and impeccable service to match. The pool and surrounds are pleasant for swimming. The Club room is very comfortable, quiet and feels fresh all round. The heavenly bed is such a delight to sleep in. The Club lounge is one of the most outstanding hotel lounges I have frequented. The views from the 39th floor are divine whether day or night. Service levels in the Club lounge are impeccable from each and every staff member.. so welcoming, professional with beautiful hospitality. Food selection, drinks and comfort all round. Nila and all of her lovely colleagues are truly at an inspiring level of excellence.

This was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference. We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices. Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment. I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team. Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!

Comfortable Stay, Though a Bit Dated I chose this hotel for my first night in Surabaya because of its top rating among premium options. While the decor feels a bit dated, the room was comfortable and the air conditioning worked well, reaching 20°C for a good night’s sleep. Breakfast was nicely presented and satisfying. Overall, a pleasant stay.

Booked for my friend, she brings her husband and her daughter. Her daughter very sureprised with their hospitality, every staff are welcome and give their big smile. The pool and jacuzy was so good, the room quite comfort but she said the breakfast should be improve for the taste.

Das ist mein Lieblingshotel. Ich bleibe hier 2 bis 3 mal im Jahr. Jedes Mal, wenn ich 3 bis 4 Tage in ihren legendären Suiten verbleibe. Es hat den alten Schulen Charme und die Suiten, die ich besonders liebe sind, sind die, die mit dem Schwimmbad konfrontiert sind. Ich gehe für eine Tauchung 3 bis 4 mal am Tag. Nur Entspannung gibt es genug. Ich bin nicht der Durchschnittstourist, der jeden Tag gern um Touristenplätze springen möchte. Dieses Mal wurde ich an der Charlie Chaplin Suite, die mir der Generalmanager vor einigen Monaten besuchte, veranstaltet. Dieses Mal habe ich auch einige Verbesserungen in kleinen Details im Hotel bemerkt. In der Nähe und um das Hotel, gibt es r neue Restaurants, die sich mit mehr Auswahl an Lebensmitteln. Insgesamt war die Reise wie üblich 👍

Ich habe dieses Hotel ausgewählt, da es größere Zimmergröße mit billigeren Zimmerpreisen als andere bietet. Rezeptionist sehr hilfreich vor allem während meiner c/in Zeit, als ich gebeten, höherer Stock, Freunde in der Nähe / neben meinem Zimmer & im gleichen Stock (progress als schnell betrachtet). Zimmer ziemlich groß, komfortabel & sauber. Gt verschiedene Auswahl an f & b im Restaurant während meiner Pause. Bellboys sehr hilfreich. Denken Sie daran, Ihren Willkommensgetränk ya....enjoy ~

Room Change at Midnight, Poor Sleep I had to switch rooms at midnight because the air conditioning couldn't cool below 20°C. The technician couldn’t fix it and advised me to call the duty manager. I had an early flight and needed rest, but the room change took time, and I was disturbed again by a late-night call offering a towel. I finally slept around 12:30 AM and had to wake up at 5:15 AM. On the bright side, the porter kindly gave me a breakfast bag before my early checkout. Still, I’m reconsidering staying here again—might opt for a 4-star hotel with better comfort next time.

Das Bumi Surabaya City Resort befindet sich an einem bequemen Ort in der Stadt. Hotelpersonal war freundlich und willkommen. Die drei Restaurants in der Nähe dieses Hotels sind eine hervorragende Idee. Man könnte von einem Tisch lokaler Freude, japanischer Küche und internationaler Küche genießen. Einrichtungen wie Fitnesscenter, Pool, Spa und Lobbyraum waren alles gut. Dieses Hotel passt sowohl für Familien- als auch für Alleinreisende.