5-Sterne-Hotels in Jawa Timur, Indonesien

Had a great stay at this hotel. The room was clean, comfy, and well-maintained. Staff were extremely friendly and welcoming. Overall, a pleasant and comfortable experience.

Room is spacious and clean. Breakfast variety is good. Getting to the room is confusing at the start (lift at hidden area, need to go up, walk across the bridge and take another lift to go up again), LG and level 3 is the same. 2 restaurants on site where the food is quite good. Not walkable to anywhere, quite convenient using grab each time though.

Ich war in einigen 4- und 5-Sterne-Hotels. Aber das ist es, von dem ich bisher am meisten beeindruckt bin! Die Gastfreundschaft des Personals, die Qualität des Zimmers und die Auswahl beim Frühstück sind unglaublich! Ich werde dieses Hotel auf jeden Fall wieder in Betracht ziehen, wenn ich das nächste Mal wieder in Surabaya bin!

Warm, friendly staff who gave good and practical advice about the protests and safety, much appreciated . Housekeeping was impeccable and thoughtful and really prompt with adhoc requests.  Rooms are large (size norms from a different time) and the mix of analog vintage features and updated features is charming. Clear and strong WIFI , clean rooms especially for tropical setting The buffet spread is excellent quality, clean and a good mix of delicious local and international continental options.  The spa is lovely, though service can vary - I had a lovely therapist and my friend’s therapist was using her phone during the session (which is not acceptable at any massage place, what more at this spot) incongruous with the very high service and hospitality standards set by the rest of the staff. Would come back and stay here again!

The JW Marriott is a next level from the others Marriott hotels. The friendly staff, various of food options in breakfast and countless points had made my stay a wonderful one.

love everything about this hotel! breakfast was quite good with many selections, service was excellent, next to a mall and room was one of the best in surabaya so far! this hotel is considered quite old but they still managed to keep everything like new and clean. def recommend and will be back ❤️

I had a wonderful stay at Bumi Surabaya Resort Hotel. The place is absolutely beautiful, with a true resort vibe right in the heart of the city. The view is stunning, the Wi-Fi is super fast, and the food is genuinely delicious with a wide variety to choose from. What stood out the most was the exceptional hospitality – every staff member was warm, professional, and incredibly helpful. Highly recommended for anyone visiting Surabaya, whether for business or leisure! I found nice squirrel to live in the tree nearby

It's an amazing hotel with excellent hospitality, almost all staff are helpfull and you can feel safe to stay here. The front desk is very helpfull as well and provide all the informaton needed. The room is very clean and all functionaliry is working. The feel of stay is like at your home house. Hotel facilities also very good condition and manageable. It's a valuable stay.

Das Westin Surabaya ist ein wunderschönes Hotel, bequem gelegen direkt am Pakuwon Mall, so dass es unglaublich einfach zu erreichen, was Sie brauchen. Das Dekor ist modern und gut gepflegt, und die Zimmer sind vernünftig groß, unspottbar und komfortabel. Die Mitarbeiter waren besonders aufpassend und reaktiv, vor allem gegenüber meinem Toddler, was unseren Aufenthalt noch angenehmer machte. Der Kinderklub war ein Highlight von unserem Tripmy Toddler liebte es mehrmals zu besuchen, und uns Eltern einige sehr notwendige Pause. Wenn ich eine Verbesserung vorschlagen könnte, wäre es, die Kinderklubstunden bis zum Abend zu verlängern, da es für Familien noch mehr Flexibilität bieten würde. Insgesamt bietet dieses Hotel eine perfekte Mischung von Luxus, Komfort und Familienfreundlichkeit. Sehr empfehlenswert!

Ich habe dieses Hotel ausgewählt, da es größere Zimmergröße mit billigeren Zimmerpreisen als andere bietet. Rezeptionist sehr hilfreich vor allem während meiner c/in Zeit, als ich gebeten, höherer Stock, Freunde in der Nähe / neben meinem Zimmer & im gleichen Stock (progress als schnell betrachtet). Zimmer ziemlich groß, komfortabel & sauber. Gt verschiedene Auswahl an f & b im Restaurant während meiner Pause. Bellboys sehr hilfreich. Denken Sie daran, Ihren Willkommensgetränk ya....enjoy ~