Hotels mit Pool in Warwickshire, Vereinigtes Königreich

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

It's all a bit random really. Awkward to find (signage from the road is terrible). Staff are friendly but limited in what they can do, rooms vary from the fabulous to the downright tatty. Very popular with coach parties, so breakfast can be heaving (no seats, plates or knives when I tried on this stay). Good if you can get the right price for the room, but not the best example of the Mercure brand by some distance

The hotel was lovely, very clean, staff helpful and breakfast selection was very good. Chlorine was a bit overpowering in the pool Location was very central and it had a lovely area out back. A very spacious hotel, we would return

Our second return to the forest of Arden (1st after change of ownership). It remains a very good hotel with suitably premium rooms, a lovely setting and high quality food and drink options. I would say that the rooms on the upper floor in the late May heatwave were unpleasantly warm at night even with open windows and the provided fan on and we fed this back to hotel staff at the end of the stay. The pool and cold showers can mitigate this somewhat. We still enjoyed our stay very much and it is a good base for events at the NEC even if one does not golf.

Große Lage, und schöne Grundstücke ~ Parkplatz war schwer zu finden.  Das Zimmer war sauber und gemütlich, mit einem schönen festen Bett, das Wetter war sehr warm, und obwohl es einen Fan im Zimmer war die Wärme stirb und so heiß! Das so genannte “Air Con” war nutzlos!  Der Innenpool war eine gute Größe, aber es war so unglaublich heiß im Gebäude, es war schwer zu atmen!! (Öffnen Sie die Türen, um etwas Sauerstoff in!) Das Abendessen war gut, wie das Frühstück am nächsten Morgen.  Sehr teuer für einen mittelmäßigen Aufenthalt.  Schönes Personal überall.

Die Lage ist gut wie ein Golfplatz in den Vororten, sehr nahe an der Straße, aber man muss fahren. Der einzige Ort, an dem man sich beschweren kann, ist, dass das Frühstück wirklich schlecht ist und alles andere gut ist

What a wonderful place, everything you could want for a British country house getaway. The staff are wonderful across the board, food was excellent and the suite was cosy and well-appointed. I would just add that for a hotel of this calibre I would expect to have a well-appointed gym, but it didn’t take away from the great trip,

The hotel was lovely and the staff were professional, although they could have been slightly more friendly. The room did not have AC which was a big disappointment as we were very hot, but overall the facilities and spa was great.