Bewertung vom4. Apr. 2026
Anonymer Benutzer
I stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
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Preis pro Nacht ab:516 HKD
Bewertung vom24. Juni 2026
KudzyI was recommended to stay at Mercure hotel by a family member. The hotel location was good and easy to find. Upon arrival, I was welcomed at reception, checked in and given all important info. There was a wedding at the hotel grounds.
The first issue we encountered was soon after we left reception. One of the doors required you to swipe the key card to access the hallway where the rooms were located. The door would not open even after we tried using 8 different key cards. Another couple also tried to use their 4 key cards but it would not open so we were stuck there. The receptionist finally showed up and opened the door.
We booked 3 rooms in total...
My room looked well organised and tidy but the bathroom was not clean!! There was lots of hair on the bathroom floor and some grime/lime scale in the corners of the bathtub. In addition, the bathroom did not have a Toilet Brush.
I went to the 2nd room we booked. That room also did not have a toilet brush. The window did not open!! The hotel had the audacity to put a warning note on the window stating that the window does not open. Instead of fixing the window to make sure that guests have a window that opens especially now since it is summer and quite hot.
I went to the 3rd room we booked. That room also did not have a toilet brush. So all 3 rooms we booked had no toilet brushes!! The major issue in the room was the toilet was not flushing.
The issues with the hotel rooms are all petty issues that should never happen in a 4 or 5 star hotel. It was quite dissapointing because we had issues right from the start before we even entered the rooms when the door was jammed.
In addition, the hotel did not have any elevators which is a major disadvantage for people who are disabled or people who have issues with walking.
The only highlight we have of the hotel is the buffet breakfast. There was a wide variety of hot and cold food available plus drinks. Breakfast was and the service was quite good.
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Preis pro Nacht ab:463 HKD
Bewertung vom11. Jan. 2026
Anonymer Benutzer
Das Hotel ist erstaunlich, die Lage ist großartig und das Personal ist hervorragend. Zimmer können ein wenig dunkel, nicht so groß für die Bewerbung Make-up, aber erstaunlich für das Schlafen. Betten waren unglaublich komfortabel.
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Preis pro Nacht ab:424 HKD
Bewertung vom22. Mai 2026
GastnutzerVery good location just a 2 minute walk to the docks or 5-10 minutes to the town centre. Hotel staff very friendly, the room was as expected and the breakfast had an excellent choice of both hot and cold food. Will definitely use the hotel again next time I'm in Liverpool
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Preis pro Nacht ab:448 HKD
Bewertung vom10. Juni 2026|Superior-Zimmer
EllieWTA stylish hotel centrally located very conveniently just next to the Liverpool Lime Street Station and in walkable distance to major attractions. Newly renovated and clean. Staff are courteous and helpful. Will definately choose to stay here again if I visit Liverpool again.
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Preis pro Nacht ab:876 HKD
Bewertung vom21. Dez. 2025
JanieLiz
Negative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
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Preis pro Nacht ab:466 HKD
Bewertung vom22. Mai 2026|Studio
GastnutzerExcellent location and a very spacious room. Theres a gym too. The service provided by the lady who checked us in was bad. She didn’t brief us on anything at all. Just processed it. Later that day, we sat at the cafe and noticed another Recep lady briefing a couple she was helping to check in. Talking about the gym, laundry area, nearest Tesco etc.
On the first day at about 6 pm, I noticed my room was still cold and called the Recep. Unfortunately the same lady who checked me in earlier answered the phone. She just gave vague directions on how to on the aircon and I told her I already did that for hours and adjusted the temp to 26 but it was still freezing cold. She didn’t bother to help further even when I called two more time. Later at about 1 am, I woke up freezing cold and called the Recep. This time a guy answered and readily said he will come and check the air con for me when I told him the earlier gal didn’t help at all. When he came up, he realised that the aircon was on AC and not heating mode. And reset it for me. Thank God for him.
Learnt from my phone that the temp was 4 deg that night due to some cold front and rain. I had suffered 6.7 hours of freezing cold because of the laziness of the other lady earlier. Not happy about it. Very unprofessional and unbecoming of service staff.
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Preis pro Nacht ab:570 HKD
Bewertung vom21. Dez. 2025|Deluxe Zimmer mit Kingsize-Bett
GastnutzerI’m a rather particular solo traveller with a sensitivity to light, noise, and temperature, so comfort matters enormously to me. My two-night stay at Hope Street Hotel, in room G02, was nothing short of delightful. The real manual key, spacious layout, and wooden floors created a welcoming, homely atmosphere.
The highlight was undoubtedly the free-standing bath with its view over the festively lit Hope Street; it was such a treat to relax and watch the world go by that I happily cancelled my spa booking. I’d initially worried the central location might be noisy, but I slept soundly throughout.
⭐️⭐️⭐️⭐️⭐️
Tips:
• Bringing a few battery-powered tea lights made the bathroom feel cosy, as the lighting is quite minimal.
• The pillows, while luxurious, were on the softer side. If you prefer firmer support, a small memory foam pillow is worth packing.
• It can get a touch chilly at night, so turning the heating up to 26 degrees keeps things comfortable.
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Preis pro Nacht ab:831 HKD
Bewertung vom20. Aug. 2026|Studio mit 1 Super-Kingsize-Bett und 1 Doppelschlafsofa
GastnutzerBooked this place to stay at so we could attend our friend’s wedding! Absolutely loved this hotel! An immaculate place to stay where the staff was super friendly and approachable! They were so attentive and helpful regarding parking and would definitely be back to stay at the hotel!
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Preis pro Nacht ab:612 HKD
Bewertung vom21. Juni 2026
GastnutzerDas Spa war das beste, das wir jemals gewesen waren, das Bad war schön und tief, das Hotelzimmer war spotless, schöner Kaffee im Zimmer, das Personal war großartig, vor allem die Dame auf der Rezeption nicht ihren Namen gefangen, aber Sie konnten sagen, sie war glücklich in ihrem Job, Es war wie in Disneyland zu prüfen, sie war so glücklich,
Wäre sicherlich wieder aufhalten :)
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Preis pro Nacht ab:768 HKD