3-Sterne-Hotels in Worcestershire, Vereinigtes Königreich

Reception, Leute, die sind gut.

We have stayed here several times and fed back to managers about the poor state of the tables & chairs in the breakfast area. Although my feedback (with photos) was not acknowledged, on our last visit just before xmas, we noticed the badly stained and chipped tables had been replaced or refurbished, and the badly stained and dirty seating had been cleaned and/or replaced, so that it now feels comfortable to sit on them. So I'm pleased my feedback may have contributed to these much needed changes. However the window frames in our room were in a terrible state, covered in black mould and in desperate need of repair or replacement. Not a healthy presence to have anywhere. So hopefully this review will be seen by the right person/people and acted upon.

Great location for a hotel - closer to city centre with a nice walk across the river to get there. Convenient stop to visit family in my home-town. Over-all a good hotel, clean room and comfortable bed. We didn't come into contact with any staff or stay for breakfast as we were in late and out early, so we can't comment on those. We loved that the room had a bath - this was lovely! The only downside was the the taps seemed to have some mould inside the pipes... it didn't come out into the water but it did look pretty disgusting hanging there in the running water :/  Other than that, this hotel gave us everything we would expect from a quick stop over :) 

Clean and simple. Breakfast not great. Only stayed one night so was fine for purpose. Located next to McDonald’s and harvester and motorway junction. Not bad for the price paid

This hotel offers an excellent service from helpful and kind staff. Rooms are spacious and very clean. Free on-site parking. Very tasty breakfast with lots of choice of freshly cooked items. The location overlooks the river with its beautiful tow path walk. Highly recommended for all types of guests.

Arrived late at night. Painless check in. Pleased to see that the bar was open until 2am. Room itself was clean but the decor in the hallways and the carpets are tired and stained. Hot breakfast was luke warm at best despite seeing a member of staff testing the food temperatures. The hot food trays might have been well over 62 degrees but the sausages and bacon in them weren't very hot. I do appreciate that it's difficult to keep dry hotplate food hot. Perhaps it's time to step out of the 70's and actually cook the breakfasts to order? Still a step up from the standard Premier Inn / Travelodge rooms.