Servatur Caribe

Wir haben schon gebucht und waren lange an der Rezeption, damit sie unsere Daten bekommen und uns niemand Informationen zum Hotel erklärt hat. Sie gaben uns die Schlüssel, mehr nicht. Unsere Überraschung war, dass es beim Betreten keine Klimaanlage gab und es sich wie in einer Sauna anfühlte. Schon beim Betreten der Tür roch es nach Wasserpfeifen. Sie gaben uns eine Kaution von 10 Euro für jede Fernbedienung. Okay, gehen wir runter und holen die Fernbedienung, wir gehen hoch, es gibt nichts, was nicht geöffnet werden kann, wir haben die Rezeption angerufen, der Junge ist aufgetaucht, nichts sagt uns, dass dem Fernseher ein Knopf fehlt, den wir nicht hatten ein Fernseher die ganze Nacht Dann müssen wir uns mit dem WiFi verbinden, das wir Clavws gegeben haben, wir haben nichts gefragt, dh es gibt nur WiFi im Traca-Pool. Niemals zurück kommen

Very nice hotel centrally located, easy access to main touristic attractions and highways, totally recommended.

Bien ubicado pero está en el meollo de la fiesta y se olle musica de las discotecas y solo tiene un enchufe en el salón y otro salón es lo único que decir malo

Caribe review Stayed here for a week from the 28th may 5 of us 2couples and one single we stayed in rooms 304, 309 and 313 , to start with on arrival they they wanted £150 deposit to be paid by card for room 314 only never took one for the other 2 rooms which we where not warned about before this . My sons room 314 had bugs on arrival in the kitchen reported this to staff at reception was an older man who done nothing, second night we went out came back and his room was worse bugs and cockroaches all over the room mostly kitchen area even in the fridge which was disgusting reported second time and they finally moved him to the floor above which was fine rest of the rooms where fine and clean. Hotel needs a total refurb. Our flights where not until 6pm on the day of departure leaving asked to keep a room on but was told no . Could only leave luggage downstairs in a room beside reception had no shower room just had to youse the public toilet in hotel for a quick wash before getting picked up . . The location of the hotel is so good for both adeje and las americas .

This apartment/hotel was perfect for us! Location is absolutely fantastic - only 2 minute walk from convenience store & supermarket, about 10 minute walk in one direction down to the beach and the *****, and 10 minutes walk in the other direction for Siam Park. Public transport also very easy to figure out, there is a bus stop across from ‘MAGMA’ which will take you places like Jungle Park, Monkey Park etc. We opted for self catering and the apartment provided more than enough for what we needed, it was perfect for preparing breakfasts/a couple dinners for ourselves some evenings when we didn’t want to dine out. The apartment and bathroom were very clean and spacious and were refreshed/cleaned almost every day, we were provided with a housekeeper’s schedule when we checked in so we knew when they’d be coming. We also paid a security deposit of 150€ at check-in, however we were made aware of this when we first booked our holiday and were told this is returned at time of check-out providing we left the room as we found it, so no issues with that. ☺️ The apartment itself had more than enough storage space for all our belongings while we were there. We also had a sea view room, the balcony was perfect to spend early mornings and late evenings to watch the sun and sea, it offers a very relaxing view. The staff are friendly and helpful, especially the gentleman working the late reception shift on the night of Monday 27th May around 11:30pm (sorry, I did not catch his name). There had been a mixup with our suitcase - another couple on our transfer bus had taken it by accident, which was thankfully resolved quickly - however the man on reception was so kind, patient and reassuring that it would be sorted out, and did not hesitate to contact the bus driver. His efforts really did help to calm us down as we thought we would have a stressful start to the holiday. So a massive thank you to him! All in all this apartment was perfect for us and served us well for the week. We would happily stay in this hotel again if we return to this area of Tenerife! Thank youuuu! From room 511 (May 27-June 3)🏴󠁧󠁢󠁳󠁣󠁴󠁿 ⭐️⭐️⭐️⭐️⭐️

Stayed for 11 nights . Great hotel. Very clean throughout Hotel. Great location. And good views from balcony off pool and sea views. Would definitely stay again.Shops .Cafe and bars near by .easy walking distance to main bars and cafes . Well worth a look

Don’t think this hotel is the best if I’m being honest, bugs all in the room, having to spray every single day, and it still didn’t help. I don’t agree that me and my mum had to pay a deposit where as others didn’t have to pay, if you’re going to pay a deposit then do it for everyone, can’t be one rule for one and another rule for others. Cleaners need to mop the floor more as my feet were filthy I had to put shoes on every time I wanted to go anywhere. Could do with updating the beds as very uncomfortable. The only good thing was the view and it was amazing for the sunset and looking over at the sea.

Great little apartment central location everything you need in your room if you are self catering very clean large pool area not far to walk for bars and amenities staff very polite and helpful security have no messing if your loud or rowdy your out basic but you only sleep there

Honestly would not recommend this hotel at all very disappointed to say the least. Me and my boyfriend checked out less than 72 hours of being here, was meant to be staying 7 nights. Hotel needs a massive refurbishment, very out dated. When we arrived we was made to sign a contract which lead to paying €150 euros which we was told if we didn’t pay we wouldn’t be aloud to check in, we was never informed on this when booking this hotel. I asked how come the older couple in front didn’t have to pay and all they said was there are “older generation”. I don’t think this is fair one bit as if you are setting a rule it should apply for everyone, They take advantage of younger ones. There is also a fee if you want the Tv remote which is ridiculous after making us pay €150. The toilet flush was hanging off, the card holder was hanging off the wall, could see the fuses. Ceiling all peeling in the bathroom. Loads of scuffs everywhere. No plugs in the bedroom & hardly any plugs in the apartment literally had to charge one phone in the bathroom. No aircon whatsoever. When informing reception they sent someone up to the room all they did was fix the toilet which we was grateful for and screw a part of the door off & on which looked like it had been rammed shut. Pool area is very quiet no atmosphere. Didn’t feel very safe in the area. Was overall depressing ruined the start of our holiday.