4-Sterne-Hotels in Präfektur Fukuoka, Japan

Der hygienische Zustand des Zimmers war schlecht. Das Badezimmer roch stark muffig, auf dem Boden des Mundspülbechers befanden sich Zahnpastaflecken und die Sanitärartikel und sogar die Toilette waren voller Wasserflecken. Das Zimmer ist hauptsächlich in dunklen Farben gehalten, aber das Unverschämtste ist, dass sich auf dem schwarzen Kopfteil eine kleine Menge unbekannter Schleim befindet. Beim Betrachten sieht es rosa aus, beim Abwischen ist es jedoch braun aus. Ich konnte nicht anders, als am nächsten Morgen die Theke selbst aufzuräumen. Ich habe mit dem Personal gesprochen und es gebeten, beim Einchecken auf den Badezimmergeruch und die Tassen zu achten und das Kopfteil zu desinfizieren. Das Personal hat alles aufgeschrieben, aber Als ich nachts zurückkam, war immer noch Schimmel im Badezimmer. Der Geruch ist verschwunden, aber es gibt keine Flecken auf den Tassen, aber es gibt immer noch viele Wasserflecken und Staub auf den Sanitäranlagen, den Toiletten und sogar im Zimmer. Es beweist, dass ihre Sauberkeitsstandards wirklich niedrig sind, wenn ich an den Schleim auf meinem Bett denke. Ich werde nie wieder in einem ihrer Hotels in der Gruppe übernachten. Aber um fair zu sein, denke ich, dass das Personal freundlich, lächelnd und höflich ist.

We thoroughly enjoyed our stay at this well-appointed hotel. The check-in process was seamless, thanks to the courteous and efficient staff. The lobby immediately impressed us with its sophisticated, contemporary design. Our room was generously sized, and the bathroom was particularly noteworthy, featuring dual sinks—an excellent convenience for families. The hotel’s location proved ideal, situated within easy reach of the train station and adjacent to a convenience store. Additionally, we were fortunate to visit during cherry blossom season, allowing us to enjoy the picturesque park directly across the street, where we captured memorable photos. This hotel delivers an outstanding combination of comfort, style, and convenience. Without hesitation, I recommend it for both leisure travelers and families. We look forward to returning.

A conveniently located hotel right next to the JR station. Rooms are clean, plenty of eateries & shopping within the vicinity. The beds are hard which will work for people who prefer harder beds. It’s also a short walk to the Kokura Castle. A great base for people planning to travel to the kitakhyshu region.

We had an enjoyable stay at this hotel, which is in a fantastic location. However, we encountered a significant inconvenience during check-out. Our flight was at 7 AM, so we checked out around 5 AM to catch a taxi to the airport. Unfortunately, both the elevator and the lift were turned off at that time. Since the hotel is located on the second floor of the building, we had to manually carry all our luggage down a long flight of stairs. This was especially difficult as we were a group of five, including two elderly ladies. Thankfully, my husband was able to manage the luggage, but this situation could have been very challenging for others. We strongly recommend that the hotel ensure the elevator is operational for early-morning check-outs to better accommodate guests.

I originally booked this hotel by mistake but was pleasantly surprised by some aspects of my stay. Tthe location was quite far from Fukuoka, where I had intended to stay for a concert. I arrived at the hotel around 11:30 AM–12 PM after an early morning flight, unaware that check-in wasn’t until 3 PM. When I approached the front desk, the receptionist—a young girl—gave me a strange look before informing me of the check-in time. The lack of warmth in her greeting was disappointing, especially compared to my experiences at other hotels in Japan. The weather on February 6, the day of my arrival, was harsh—it was very windy as it was cold, and I had to walk from Seto bus stop to the hotel with two suitcases in freezing conditions. Exhausted from my flight and journey to Munakata, I had hoped for a more welcoming atmosphere. Instead, after a brief trip to a nearby Lawson to grab food, I returned to the hotel and waited in the lobby, as it was too cold to explore. By 2 PM, fatigue took over, and I lay down on the lobby couch to rest. Despite dozing off in the cold lobby, no staff member approached me. The heating system inside the hotel was weak, and I kept waking up from the biting cold. At 2:30 PM, I heard guests checking in, which surprised me—no one had informed me that I could start checking in earlier. When I lined up at the front desk, the same receptionist from earlier recognized me but seemed to push her colleague forward to assist me, which I found rude and unprofessional for a staff member at a four-star hotel. However, her colleague was kind and attentive. Since I speak Japanese, the check-in process went smoothly. There was an error on my part regarding my booking—I had mistakenly reserved my stay until February 10 instead of February 9. I explained this at the front desk, and the staff member tried to help but apologized, as the booking was made through a third-party site and couldn’t be refunded. I understood this and simply wanted to inform them of my earlier departure. The hotel itself is old but well-maintained. I stayed in a Japanese-style room, which, despite its age, was clean and comfortable. The air-conditioning unit was quite old, but amenities were available on the first floor. The hotel seems to be popular with families or tour groups. There are a lot of Korean guests as well. Even for a business hotel, customer service toward foreign solo travelers was severly lacking. It's embarassing to think that was the kind of training they gave their employees at a four star hotel. I'm writing this review while staying at Comfort Hotel, a cheaper chain of hotel but the omotenashi I received here is on another level. There isn’t much to do nearby Mercure Munakata. The closest kaisendon restaurant was about a 30-minute walk away. Unfortunately, the weather during my stay was terrible—windy and snowy—so I didn’t explore much. There was a church (?) next to the hotel, but nothing else of note. One of the highlights of the stay was the hot spring, which had both indoor and outdoor baths. I didn’t eat at the hotel restaurant, as the prices seemed high. A free shuttle bus is available to Togo Station, but you need to inform the front desk of your preferred departure time in advance. I didn’t take many photos of the hotel itself—there wasn’t much worth capturing besides the bath, where phones aren’t allowed. Would I stay here again? No. Would I recommend this hotel? No, especially not for solo foreign travelers.

Die Hoteleinrichtungen sind weniger modern, aber gut gepflegt und sauber. Es war nahe dem JR-Station mit Walking-Brücke-Verbindung. Der Empfänger für unser Eincheckenverfahren machte einige Fehler bei der Berechnung der Stadtsteuer und erklärte uns überhaupt nicht die Berechnung. Das Problem wurde später bei der Auscheckung gelöst, aber es dauerte eine Weile, um mit dem Personal in Englisch zu kommunizieren.

Das Personal war sehr freundlich und das Gasthaus hatte eine schöne Atmosphäre, so dass es günstig in der Nähe des Flughafens lag und ich mich entspannen konnte. Ich würde es gerne wieder verwenden.

Da es ein neues Hotel in Tenjin war, gab es kaum Bewertungen. Ich war also halb besorgt, halb aufgeregt, aber es war wirklich gut. Die Zimmer sind im Vergleich zu anderen japanischen Hotels geräumig, und auch das Badezimmer ist geräumig. Die Empfangslounge im 18. Stock war großartig, ich habe sie sehr genossen. Kaffee und Brot waren köstlich. Es liegt im Herzen von Tenjin, und man erreicht One Building, Parco, Solaria und Mina Tenjin innerhalb von 5 Minuten. Es war wirklich schön, weil es ein neues Hotel war, aber ich kann den neuen Geruch nicht unterdrücken, der noch nicht verflogen ist. Schade, dass sich die Fenster nicht öffnen ließen, daher war das Lüften schwierig. Aber da es ein neues Hotel ist, war alles neu, sauber und schön. Ich kann es nur empfehlen!

Old style hotel room. It may only have the heating AC available, as we try the high/low button, all came with heat. However, the ocean view is gorgeous, we enjoyed it.

I recently stayed at this hotel and had a fantastic experience. The location is unbeatable, just a stone's throw from JR Kokura Station, making it incredibly convenient for travel. The area surrounding the hotel is brimming with food options, including late-night eateries, which is perfect for a midnight snack. In addition to the food, the hotel is situated near a bustling shopping district and a shopping centre, making it easy to indulge in some retail therapy. There's also another local train station close by, which adds to the convenience. The room itself was very clean and satisfying, providing a comfortable environment for my stay. The only minor downside was that the toilet was a bit small, but it didn't detract significantly from the overall experience. Overall, I highly recommend this hotel for its prime location, cleanliness, and convenience. I would definitely stay here again on my next visit.