5-Sterne-Hotels in Jawa Timur, Indonesien

Ich habe dieses Hotel ausgewählt, da es größere Zimmergröße mit billigeren Zimmerpreisen als andere bietet. Rezeptionist sehr hilfreich vor allem während meiner c/in Zeit, als ich gebeten, höherer Stock, Freunde in der Nähe / neben meinem Zimmer & im gleichen Stock (progress als schnell betrachtet). Zimmer ziemlich groß, komfortabel & sauber. Gt verschiedene Auswahl an f & b im Restaurant während meiner Pause. Bellboys sehr hilfreich. Denken Sie daran, Ihren Willkommensgetränk ya....enjoy ~

I have travelled with my wife for our Anniversary. I booked this hotel because of high rating in trip.com. However, I don’t feel like its worth the price. For a 5 star resort, it lacks lot of features and amenities. I am not complaining, the stay was good. The staff were great! However, I felt not satisfied either what the resort provided. First thing, It’s not big enough for a resort. Second, The rooms looked a bit old. I stayed in Premiere room, and the wash basin area is open towards the room. Personally, i don’t like this. Either put it inside washroom dry area, or put a door between bedroom and closet space. Anyway, the toiletries were still provided in plastics tubes. For a resort like this , i hope they can go for refillable soap dispensers instead of increasing this plastic wastage. Also , going to your room is like a game of maze. You have to take two elevator and walk a lot. If you want to go to parking area, add additional one more elevator.Thats a lot!

Ich war in einigen 4- und 5-Sterne-Hotels. Aber das ist es, von dem ich bisher am meisten beeindruckt bin! Die Gastfreundschaft des Personals, die Qualität des Zimmers und die Auswahl beim Frühstück sind unglaublich! Ich werde dieses Hotel auf jeden Fall wieder in Betracht ziehen, wenn ich das nächste Mal wieder in Surabaya bin!

I like the breakfast, the choice are mostly I like, I’ll come back again occasionally the price keep no increase.

I had a wonderful stay at this hotel, ideally located in the heart of the city. The rooms are spacious, comfortable, and well-appointed with great views. The facilities are excellent. The central location made it easy to explore nearby attractions. The staff were friendly and attentive, ensuring a smooth and enjoyable experience. Highly recommend for anyone visiting the city!

The hotel room was large, clean n all amenities available. However the carpet of the room had a stale smell on the first day but bearable. Breakfast had asian spread but definitely food was not fresh. The salad n fruits didn't look as it was done in the morning. The soup was not piping hot. Our friends had a little upset stomach.

Ausstattung: sehr gut, das Hotel ist noch neu, Hygiene: sauber und ordentlich, gute Umgebung, Service: Super gut. Im Vergleich zur heimischen Fünf-Sterne-Welt sehr guter Service. Frühstück: sehr gut, viele Variationen, vvvnsjjsjsk

Interesting art piece. The single bed is comfortable and well placed daily. Will definitely return on the next trip to surabaya.

One positive thing is that the service is excellent. Staff is positive, friendly & somewhat helpful. However, cleanliness & room maintenance can definitely be improved.

I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read. After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike! Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive. But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference! And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try! For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible! Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference. Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!

Ich habe dieses Hotel ausgewählt, da es größere Zimmergröße mit billigeren Zimmerpreisen als andere bietet. Rezeptionist sehr hilfreich vor allem während meiner c/in Zeit, als ich gebeten, höherer Stock, Freunde in der Nähe / neben meinem Zimmer & im gleichen Stock (progress als schnell betrachtet). Zimmer ziemlich groß, komfortabel & sauber. Gt verschiedene Auswahl an f & b im Restaurant während meiner Pause. Bellboys sehr hilfreich. Denken Sie daran, Ihren Willkommensgetränk ya....enjoy ~

Ich war in einigen 4- und 5-Sterne-Hotels. Aber das ist es, von dem ich bisher am meisten beeindruckt bin! Die Gastfreundschaft des Personals, die Qualität des Zimmers und die Auswahl beim Frühstück sind unglaublich! Ich werde dieses Hotel auf jeden Fall wieder in Betracht ziehen, wenn ich das nächste Mal wieder in Surabaya bin!

I like the breakfast, the choice are mostly I like, I’ll come back again occasionally the price keep no increase.

I had a wonderful stay at this hotel, ideally located in the heart of the city. The rooms are spacious, comfortable, and well-appointed with great views. The facilities are excellent. The central location made it easy to explore nearby attractions. The staff were friendly and attentive, ensuring a smooth and enjoyable experience. Highly recommend for anyone visiting the city!

The hotel room was large, clean n all amenities available. However the carpet of the room had a stale smell on the first day but bearable. Breakfast had asian spread but definitely food was not fresh. The salad n fruits didn't look as it was done in the morning. The soup was not piping hot. Our friends had a little upset stomach.

Ausstattung: sehr gut, das Hotel ist noch neu, Hygiene: sauber und ordentlich, gute Umgebung, Service: Super gut. Im Vergleich zur heimischen Fünf-Sterne-Welt sehr guter Service. Frühstück: sehr gut, viele Variationen, vvvnsjjsjsk

Interesting art piece. The single bed is comfortable and well placed daily. Will definitely return on the next trip to surabaya.

One positive thing is that the service is excellent. Staff is positive, friendly & somewhat helpful. However, cleanliness & room maintenance can definitely be improved.

I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read. After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike! Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive. But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference! And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try! For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible! Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference. Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!

I originally booked one of the renovated rooms and there is a bit of fiasco in the first day when I came back to the room it just reeked of raw sewage, almost like a pipe it exploded, and I immediately called housekeeping who sprayed but said that they would move me to a different suite which is the one in the photos. This is one of the more expensive suites and it’s basic and similar in comparison to the renovated suite. However, renovated suite looks like it was renovated back in 1990s as the other suite was much nicer and more modern Overall, the service was fantastic. The food in the breakfast was delicious. The pool is nice. I’ll be at a little quiet and overall it’s a great location if you wanna go out to different sites or if you just wanna cruise the mall or do some quick shopping 

Ich habe dieses Hotel ausgewählt, da es größere Zimmergröße mit billigeren Zimmerpreisen als andere bietet. Rezeptionist sehr hilfreich vor allem während meiner c/in Zeit, als ich gebeten, höherer Stock, Freunde in der Nähe / neben meinem Zimmer & im gleichen Stock (progress als schnell betrachtet). Zimmer ziemlich groß, komfortabel & sauber. Gt verschiedene Auswahl an f & b im Restaurant während meiner Pause. Bellboys sehr hilfreich. Denken Sie daran, Ihren Willkommensgetränk ya....enjoy ~

Ich war in einigen 4- und 5-Sterne-Hotels. Aber das ist es, von dem ich bisher am meisten beeindruckt bin! Die Gastfreundschaft des Personals, die Qualität des Zimmers und die Auswahl beim Frühstück sind unglaublich! Ich werde dieses Hotel auf jeden Fall wieder in Betracht ziehen, wenn ich das nächste Mal wieder in Surabaya bin!

The hotel room was large, clean n all amenities available. However the carpet of the room had a stale smell on the first day but bearable. Breakfast had asian spread but definitely food was not fresh. The salad n fruits didn't look as it was done in the morning. The soup was not piping hot. Our friends had a little upset stomach.

I had a wonderful experience here. The hotel is conveniently located just a three-minute walk from a large shopping mall, making it very easy to access shops and restaurants. The living environment was excellent, and the front desk staff kindly upgraded my room, which made my stay even more comfortable. After wandering around for weeks, being able to relax and watch Netflix was simply fantastic. Highly recommend this hotel for anyone looking for a comfortable and convenient stay in Surabaya!

I have travelled with my wife for our Anniversary. I booked this hotel because of high rating in trip.com. However, I don’t feel like its worth the price. For a 5 star resort, it lacks lot of features and amenities. I am not complaining, the stay was good. The staff were great! However, I felt not satisfied either what the resort provided. First thing, It’s not big enough for a resort. Second, The rooms looked a bit old. I stayed in Premiere room, and the wash basin area is open towards the room. Personally, i don’t like this. Either put it inside washroom dry area, or put a door between bedroom and closet space. Anyway, the toiletries were still provided in plastics tubes. For a resort like this , i hope they can go for refillable soap dispensers instead of increasing this plastic wastage. Also , going to your room is like a game of maze. You have to take two elevator and walk a lot. If you want to go to parking area, add additional one more elevator.Thats a lot!

Great location, clean room, private bath tub in premier room, friendly staffs, free vallet parking, lots of children attraction in weekend But sadly no smoking center /clear restrictions (dining room & lobby), its bit disturbing to bring children Bad experience also when borrowing towel from swimming pool, the staff warn us not to bring the towel back to room, which is very unpleasant (cold and wet)

In einem guten Blick in den Bergen, die Aussicht ist gut und die Luft ist gut. Es scheint, dass die Pool-Wasserqualität nicht gut ist, weil es im Off-Season geht. Das Essen ist kein gutes Niveau, um die Art oder Geschmack zu empfehlen.