5-Sterne-Hotels in Lancashire, Vereinigtes Königreich

Sehr schönes Hotel, Umgebung und Ausstattung sind sehr neu, Frühstück ist auch gut, direkt am Meer sehr zu empfehlen

Just got home after staying in The Blue Spruce penthouse apartment here. Cannot fault the apartment. Was a good size lounge kitchen area, bedroom a good size and so was the bathroom with large shower plus freestanding bath. The only problem was the smell when we went into the bedroom. Definitely a cat piss smell...even though it's supposed to be ” no pets” policy. Messaged the owners who said the smell must be coming from outside...it wasn't! They told us they would send someone to change the bedding...not the issue as the bedding was clean! I messaged back telling them this. On returning back in on Saturday evening the smell was just as bad....had to have a fan on and windows open all night. On leaving on Sunday morning I messaged the owners again saying the smell was on the carpet in the corner of the bedroom...definitely a cat piss smell!! Now 3 hours later and no reply from them to say they've been to check it out...or sorry your stay wasn't as enjoyable as we would of hoped. Not the best service. Wouldn't stay again or recommend the place unfortunately as other reviews were good.

This was our second consecutive New Year’s Eve stay. This review is purely for the hotel and I’ve left a restaurant review on the dedicated page. Rachel is the hotel manager and was very professional and helpful with an enquiry about the fire in the room not working, and we also benefitted from her expertise during our dining. Thank you to Rachel for her consideration. Upon arrival, we tried to plug our EV in to charge at one of the points in front of the restaurant, and the same charger as did not work last year did not work again this year. We mentioned that the charger didn’t work and hadn’t done last year either, and were told it’s a “Tesla only” charger. Last year we were simply told it wasn’t working. Not getting into the details of it on review, but we also watched two Tesla drivers not be able to use the charger at various points, and the car we drive is compatible with the charger installed, regardless of being a Tesla charger, so this is potentially something that might benefit from looking into in more detail, to maximise guest experience. Despite having said we stayed previously less than 30 seconds prior, the person on reception asked if we had visited before, which we confirmed. My partner asked again about the charger and was told there were some in the other car park, which he drove to, to drive back to get the access code, which hadn’t been given in the first instance, to be given an incorrect code, to drive back again to get the correct one. It’s a small thing but a simple sharing of the correct code proactively would have been appreciated, particularly driving back and forth during the heavy rain. The room was very clean - room 3 - although could benefit from some TLC, with some furniture items marked and in need of maintenance/replacement (including ceiling lights with cracks emanating from the fixtures). The bed was very comfortable and we both slept well after the NYE meal. The bathroom was clean and both shower and bath were of a good standard. It was encouraging to see vegan, PETA-approved toiletries in the bathroom. When we checked out, we asked to settle the bill, having prepaid for everything bar one cocktail. The card machine was handed over with no verbal confirmation of amount to be paid (which I appreciate is standard in many places but when you don’t have a prompt to check the amount is correct either, it’s not great), and was out by over £100 and had to be amended. We enjoyed our stay very much and are considering joining for Christmas in 2025 as a larger group booking.

Room is very clean and hotel is nice and modern. Issues : they charged 15 extra for linen when we booked a room for 2 adults and 2 kids. There was no extra bed, it was the extra charge for pillows / sheet / duvet for the sofabed. I've travelled all over the world and have never been charged for linen especially when the booking didn't specify there would be an extra charge and the booking was for 4. We booked dinner B & B, the dinner was not in the same building but few doors down. No prior notification of this in the booking. Might be an issue for seniors or in the winter to walk down. Not sure the deal with the dinner was any cheaper than buying a la carte.

Sehr schönes Hotel, Umgebung und Ausstattung sind sehr neu, Frühstück ist auch gut, direkt am Meer sehr zu empfehlen

Just got home after staying in The Blue Spruce penthouse apartment here. Cannot fault the apartment. Was a good size lounge kitchen area, bedroom a good size and so was the bathroom with large shower plus freestanding bath. The only problem was the smell when we went into the bedroom. Definitely a cat piss smell...even though it's supposed to be ” no pets” policy. Messaged the owners who said the smell must be coming from outside...it wasn't! They told us they would send someone to change the bedding...not the issue as the bedding was clean! I messaged back telling them this. On returning back in on Saturday evening the smell was just as bad....had to have a fan on and windows open all night. On leaving on Sunday morning I messaged the owners again saying the smell was on the carpet in the corner of the bedroom...definitely a cat piss smell!! Now 3 hours later and no reply from them to say they've been to check it out...or sorry your stay wasn't as enjoyable as we would of hoped. Not the best service. Wouldn't stay again or recommend the place unfortunately as other reviews were good.

This was our second consecutive New Year’s Eve stay. This review is purely for the hotel and I’ve left a restaurant review on the dedicated page. Rachel is the hotel manager and was very professional and helpful with an enquiry about the fire in the room not working, and we also benefitted from her expertise during our dining. Thank you to Rachel for her consideration. Upon arrival, we tried to plug our EV in to charge at one of the points in front of the restaurant, and the same charger as did not work last year did not work again this year. We mentioned that the charger didn’t work and hadn’t done last year either, and were told it’s a “Tesla only” charger. Last year we were simply told it wasn’t working. Not getting into the details of it on review, but we also watched two Tesla drivers not be able to use the charger at various points, and the car we drive is compatible with the charger installed, regardless of being a Tesla charger, so this is potentially something that might benefit from looking into in more detail, to maximise guest experience. Despite having said we stayed previously less than 30 seconds prior, the person on reception asked if we had visited before, which we confirmed. My partner asked again about the charger and was told there were some in the other car park, which he drove to, to drive back to get the access code, which hadn’t been given in the first instance, to be given an incorrect code, to drive back again to get the correct one. It’s a small thing but a simple sharing of the correct code proactively would have been appreciated, particularly driving back and forth during the heavy rain. The room was very clean - room 3 - although could benefit from some TLC, with some furniture items marked and in need of maintenance/replacement (including ceiling lights with cracks emanating from the fixtures). The bed was very comfortable and we both slept well after the NYE meal. The bathroom was clean and both shower and bath were of a good standard. It was encouraging to see vegan, PETA-approved toiletries in the bathroom. When we checked out, we asked to settle the bill, having prepaid for everything bar one cocktail. The card machine was handed over with no verbal confirmation of amount to be paid (which I appreciate is standard in many places but when you don’t have a prompt to check the amount is correct either, it’s not great), and was out by over £100 and had to be amended. We enjoyed our stay very much and are considering joining for Christmas in 2025 as a larger group booking.