Bewertung vom6. Juni 2026
Isem
Good, but not without issues.
The hotel is perfectly located - just a 10-minute walk from the airport. That's the main advantage. Ideal for early flights. There's also a shuttle from the hotel (for those with luggage), which is another plus.
But the service was disappointing. Upon check-in, we had two connecting rooms (with 2 people in each), but only one set of towels was provided. We had to ask for extra ones.
About breakfasts: In other Hampton hotels in Krakow, even with more guests, everything was always replenished on time and the buffet was fully stocked. But here, the staff couldn't keep up. People were queuing, waiting for omelets and other hot dishes. The selection is already smaller than in the other Hampton in Krakow - and when it runs out, it's quite frustrating.
In the evening, there was a small incident at the restaurant, but the staff member apologized and gave us a discount - thank you to her for that.
Otherwise, everything was fine: clean, comfortable beds, friendly reception staff.
Conclusion: For an overnight stay before a flight, it's a good option thanks to its location. But the service and breakfast organization need to be improved to match the standards of other Hampton hotels in the chain.
:::
Хорошо, но не без нюансов.
Отель расположен отлично — 10 минут пешком до аэропорта, это главный плюс. Для ранних вылетов идеально. Также есть шатл от отеля (для тех, кто с чемоданом), это тоже плюс.
Но обслуживание разочаровало. При заезде в двух смежных номерах (по 2 человека в каждом) положили всего один комплект полотенец. Пришлось просить дополнительно.
Завтраки — отдельная история. В том же Кракове в других отелях Hampton при большем количестве гостей всё всегда было вовремя и столы полные. А здесь сотрудники не успевали пополнять блюда. Люди стояли в очереди и ждали омлет и другие горячие блюда. Ассортимент итак небольшой, меньше, чем в том же отеле в Кракове и когда пустует — это неприятно.
Вечером в ресторане случилась неприятная история с нашим заказом, но сотрудница извинилась и сделала скидку — за это ей отдельное спасибо.
В остальном всё хорошо: чисто, кровати удобные, персонал на ресепшене приветливый.
Вывод: для ночёвки перед вылетом — вариант хороший благодаря локации. Но сервис и организацию завтраков стоит подтянуть до уровня других отелей сети Hampton.
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Preis pro Nacht ab:2.115.954 IDR
Bewertung vom14. Feb. 2025
Urszula Ziółkowska
A wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
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Preis pro Nacht ab:1.617.290 IDR
Bewertung vom27. Sept. 2025
Sira
I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
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Preis pro Nacht ab:4.948.907 IDR
Bewertung vom13. Apr. 2026
Gastnutzer
This is advertised as a 4-star hotel, but in reality, it feels like a 4-star property from the 1980s that hasn’t been renovated in decades.
From the outside, the hotel looks fine, but the rooms are very outdated, likely from the 80s or 90s. I checked three different rooms, and all had the same issues. In rooms with bathtubs, the glass panels were damaged and caused water to spill onto the floor during showers. Some rooms also had an unpleasant smell.
The furniture is old and in poor condition. Paint is peeling off the doors, bedside lamps are loose, and some power outlets are coming out of the wall, which could be dangerous. Overall, the rooms clearly need maintenance and renovation.
The swimming pool is okay, small but suitable for kids. However, the water could be warmer.
One positive aspect is the breakfast, which was good and enjoyable.
The hotel is located on the edge of Krakow. You need to walk about 10–12 minutes to reach a bus that goes directly to the city center (around a 15-minute ride). There is a bus stop right outside the hotel, but it does not connect directly to the city, so the claim of convenient transport nearby is misleading.
The reception staff were friendly, but they couldn’t really help with the room issues. Even a technician confirmed that the problems exist in all rooms and cannot be fixed. The solution offered was simply to provide extra towels to soak up the water from the shower, which is not acceptable for a 4-star hotel.
Overall, I would rate this hotel 2 stars at best. Even at a reduced price similar to 2 and 3-star hotels in Krakow, it is not worth staying here.
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Preis pro Nacht ab:956.897 IDR
Bewertung vom17. Okt. 2024|Zimmer (Kingsize-Bett) (Sofabett)
kilho1995Das Hotel ist sehr gut gelegen und bietet einen hervorragenden Zugang zu den wichtigsten Touristenattraktionen. Die Zimmer waren sauber und komfortabel, das Personal war freundlich und der Service war ausgezeichnet. Das Frühstück war abwechslungsreich und lecker, allerdings war die Schallisolierung in einigen Zimmern etwas enttäuschend. Alles in allem war es eine zufriedenstellende Erfahrung und ich würde gerne wiederkommen.
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Preis pro Nacht ab:1.390.869 IDR
Bewertung vom15. Feb. 2025
GastnutzerDas Hotel hat unsere Erwartungen voll erfüllt! Saubere, geräumige Zimmer, sehr freundliches Personal und eine hervorragende Lage. Der ideale Ort zum Entspannen – wir kommen auf jeden Fall wieder!
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Preis pro Nacht ab:1.024.284 IDR
Bewertung vom10. Mai 2026
Anonymer BenutzerThe hotel is convenient by car or by bus, it's not too far from the city centre. The room is spacious, cleanness is fine, just some part of the carpet isn't flat (kinda like having the holes underneath). The breakfast is served in another building, Sunday morning at 9 is totally insane; there weren't many vacant seats and a lot of plates were empty and messy. In a word, It's hard to believe as a 4 star hotel.
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Preis pro Nacht ab:911.073 IDR
Bewertung vom7. Jan. 2026
Gastnutzer
Das Hotel war sehr bequem und der Service war hervorragend.
Das einzige, was mir nicht ganz klar war, ist, wie die Sicherheitsleistung zurückgezahlt werden soll. Ich möchte wissen, wie die Rückzahlungsverfahren funktionieren und wie lange es normalerweise dauert, um den Betrag zu erhalten, den bei der Ankunft angefordert wurde.
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Preis pro Nacht ab:1.301.918 IDR
Bewertung vom26. Jan. 2026|Klassisches Doppelzimmer
Anonymer BenutzerThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
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Preis pro Nacht ab:1.452.865 IDR
Bewertung vom19. Jan. 2025
GastnutzerThe positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
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Preis pro Nacht ab:1.226.445 IDR