Gastnutzer
10. Oktober 2022
This is a family guesthouse runned by 2 brothers who are very friendly. So is the staff: the cook and Lakes who's very helpful. The location is great, quiet neighbourhood on walking distance to Assi ghat. The rooftop terrace has a great view! Breakfast was good. Unfortunately what you see when booking is not what you get! The room on the pictures when booking was much nicer and looked clean. Especially the bathroom. The square metres mentioned are not correct. Room was smaller then mentioned on the website of ***********. There were several bloodstains on the bedsheets. The walls were dirty. The sheets are not fresh. The bathroom is not well mainained with loose toilet seat, black marks on the sides in the pot, loose tap of the sink, all the taps have limescale, the door was very dirty, ....Such a difference with the picture of the modern bathroom we thought we had booked! When mentioning these things to the owners they told us that the bathroom from the picture is one of a room more than double in price... They admitted that the walls should be repainted....they used covid as an excuse but covid seemed the perfect time to make some changes. Finally they offered us a better room for the remaining 2 nights but my husband didn't want to change rooms for only 2 nights as it was a room with seperated twin beds and no Ganges view. The rooftop terrace is nice but should be cleaned better. We planned to leave at night to catch a train to Khajuraho. The owners were going to wake us up and had arranged for a taxi to pick us up. At 3am there was no wake-up call. After getting ready and going to reception everything was closed and no-one to be seen. We waited but after 10 minutes there was still no taxi and we decided to leave as we were worried to miss our train but then the front and back gates seemed to be closed so we couldn't get out of the premises. We started banging on the doors and windows downstairs where the family lives. No reaction and still no taxi. Finally we decided to climb over the fence and walked to the main road. We found a tuktuk who drove as fast as he could and luckily we caught our train just on time. Stressful morning... We believe the owners mean well but if they want to attract more guests in the room we had they will have to make some changes starting with true pictures on ***********, painting the walls and clean the bathroom properly.
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