Shaira Sheridan
20. Mai 2024
Everything seems good.... except like other guest' commented, they should put bidet in the toilet.
Another thing I would like to highlight-- they should have "Lost & Found" section.
Here's our kind of unthinkable experience: We were on the way to the airport by MRT, when suddenly my son only remember about the 'Awfully Chocolate' bar he bought for his sister, (when we were on transit at MRT Tanah Merah station) he left it in the mini bar in our room. So I quickly asked him to call the hotel first to check. It was so disappointed when the hotel said its gone as the housekeeping staff has thrown it away!
The thing was doesn't he/she thought the chocolate was still there; I am sure you would know/feel if the tin contained nothing at all! If the housekeeping staff was smart, he/she should have return it to the Front Office, who would have keep it & would easily return it to the guest if they call(?!!!). This is why I rated 3 only for Service.
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