Norefjell Ski & Spa

A double bed without single beds was specified when booking the stay, but single beds were delivered. On Saturday dinner, the butler let in guests in swimwear and bare skin. not suitable for a buffet. Here you pay a lot for a dining experience and get better comfort at home. management promises return of bonus points, which I have never seen. The hotel is run by a management that cannot be trusted. I recommend caution when making a booking at this hotel considering the hotel's management and reliability.

In a word AWESOME, the facilities, staff, quality of food and service was second to none. We used the Olympique restaurant for evening dinner and the Skisenter for lunch, both were excellent. Our ski guides for the day were Nils and Leon, who were both very patient and helpful which made a novice like myself have a most enjoyable day on the slopes

We arrived on a Sunday around 5pm. Check in quick and we were in our room (executive suite) in around 10 mins from arriving. I will admit that the room could have done with a lick of paint and some TLC but the facilities in it and the overall functionality far outweighed any negatives. Full kitchen with everything you could want, washing machine and drying cabinet - brilliant so you don't have to take smelly ski stuff home and wash it before putting it all away. The bed super comfy, although some may find it too soft - it was perfect for us. The bath in the main bedroom was sublime, great views of the slopes! Food got off to a bumpy start when I said I was vegetarian - not common in that area I don't think. The first few nights they struggled a bit to come up with meals for me but the food just got better and better. The breakfast buffet was amongst the best we've had (and we travel a lot) and the evening meals all had fresh and very tasty ingredients. All staff in the hotel were friendly and welcoming and very apologetic about the vegetarian options at the start of the week. The ski slopes were fantastic, such a choice for different abilities. A special shout out to the staff in the Ski Stua - all lovely, and the food and drink was fabulous. We've been skiing in Austria the past few years but will definitely now come back to Norefjell and the spa hotel.

Feeling the need to leave a review as some of the reviews on here simply do not represent our experience of this hotel. Some initial comments: Our room was clean comfortable and warm. Patio doors opened vertically if you need fresh air and radiators turn off if you’re too warm. It was very quiet and I’m a super light sleeper so I know haha. The staff throughout couldn’t have been friendlier, more professional. Without exception and for the whole week. The restaurant was good. If a menu is repeated you get the option to go to the Matbaren restaurant downstairs which is fab. We did this twice for a change. Chicken burger dirty fries and pizza were excellent and the staff so great. The pool area and saunas are free. They’re fine. They can get busy after the lifts close so pick your times. But they’re not dirty or dated at all. Quite the opposite. The skiing is fantastic. The slopes maintained really well and something for everyone. We had a thoroughly great week and commend all the staff for their hard work. Oh the ski hire place and lockers were great too. We went with ski solutions and as ever with this company the whole experience was excellent.

Amazing 5 night family stay at the property with 2 adults and 3 pre teen kids. The hotel is lovely, food is good and the convenience for the skiing is great.

We stayed in this hotel during the UK February half term but it didn't feel too busy. The executive suite was spacious and had everything we needed. We used the kitchen to make few meals during the week but also had the buffet dinner in the hotel few times. The pizza place was nice too. Great position next to the ski slopes but we usually headed to the other side of the resort. Hotel pool with a sauna and a hot tub were not too busy. The breakfast times were sometimes quite busy with lots of tables not being cleared quick enough but that would be my only gripe. Lovely selection of food at the breakfast buffet. Would stay again.

Booked this for my partners birthday and I have to say never again! When we arrived had to wait 5 hours for a room which by the time we got in it had not been cleaned or stocked with towels or toilet roll, I went to complain and they upgraded us to another room which was appreciated, however since the days have gone on more and more has disappointed us. The hygiene of the place is just unacceptable, we thought the room when we arrived hadn't been cleaned but by the standards here it must of been our room hasn't been touched in 2 days! We have found someone else's dirty flip flops, leggings, old pizza boxes and an empty bottle of processco around the room! The tables are sticky and glasses have marks on when served. The spa's outside pool (main advert) was closed but still charge you for full use of facilities. The restaurant you have to book is a buffet with poor choice of food. You simply are stuck with the hotel due to location, so cannot explore alternatives for evening activities. The staff are nice enough and not their fault but managements! Too many guests to staff ratio they don't seem like they can cope with the amount of traffic that passes through this place. The slopes are nice but could do with more chair lifts. As you expect from a hotel the odd noise but this hotel is like a factory/school with ski boots and children's screaming constantly not much time for sleep or rest. No translation on most things such as menus and maps only Norwegian so google translate is definitely needed and sometimes gets it wrong thought we ordered a chicken pizza actually ham. Overall have to say I rarely review unless I am really shocked by the standards of a place and unfortunately this place has warranted time spent on holiday writing this so others do not make the same mistake I did by thinking they are booking a nice ski break.

The Family had a Excellent time it was our first time skiing the resort and something available for all levels, facilities are very good, staff friendly highly recommend for a holiday, I would recommend to ask for a early check in when arriving We had a issue with ski rental it took almost 2 hours to resolve meaning we only had 1 hour skiing on our first day as the slopes closed at 3.30pm so check opening times before you arrive. Recommend booking the spa early as it gets very busy at peak holiday times