Gastnutzer
24. November 2021
Arrived at the hotel to find the doors locked (a Covid-19 precaution) and a note on the front desk, stating that the receptionist would be back in 15 minutes. After watching half of a rugby game(over 40 minutes) on my phone and multiple attempts to call the hotel, no one returned. A member of staff eventually walked passed, let me in and tried to get in touch with the duty manager, sharing my frustrations of being left outside for that period of time. When the duty manager could not be found, another colleague arrived to try and help me check in. I was checked in, given a room key and shown where to go. When opening the door,I found that the room was already occupied, with the original room user becoming aggressive over being disturbed late in the evening. I was eventually given a correct room. After a long drive and wanting sleep, when settling in and pulling the bedsheets back, I found yellow stains on the sheets and a disturbing amount of blood on the carpet. The room looked like it’s fire alarm had been ripped out which caused concern, as the room smelt so strongly of cigarette smoke ( a non smoking room) I felt like I could taste it for most of the following day. I did not stay long.
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