Vin Novo Rooms & Apartments

The apartment was 5 - 10 minutes walk from the train station. It was clean and big. High ceiling makes the room really lit. There’s a lift, so don’t worry about the bags. Other than that, great service, great location and place!

房間位置很好 離火車站很近 有小露台 天氣好很舒服 但需要和別人房間共用桌子和廚房用具 房間地方不是和大

Номер прекрасен, очень красивая роспись на потолке, хорошая мебель, просторный номер и терраса. Хороший напор горячей воды, есть фен. От вокзала идти 5 минут, очень удобное месторасположение. Но шумно с улицы, спать лучше в берушах. Есть лифт. Но есть очень большой минус. Код от домофона, как заходить в квартиру, где ключи и другую регистрацию о заезде дают ТОЛЬКО после оплаты городского налога КАРТОЙ (union pay не работает), при этом наличные не принимают(!), на встречу не идут. Процесс регистрации проходит по интернету через сайт, где непросто все заполнить. Никого из персонала нет! Сам как хочешь, так и выкручивайся.

THIS PLACE IS A SCAM The name and listing of the property have been stragetically created so the managers of the property can dodge any kind of responsibility over guests' comfort and wellbeing. 'Rooms and apartments' means: - no staff present - no breakfast - no kettle or fridge or amenities in the room - contains the (legal?) bare minimum to carry on it's bussiness as short term accomodation This property is clearly a subdivision that has been put together as cheaply as possible and with the sole focus of reaping the highest possible profits. There is only the illusion of luxury here. They use photos of their bigger room in the advertisement, then give you a room that looks nothing like that in size or layout. But frankly it would not matter because if the bigger room had the same cheap furnishings and issues as the one we stayed in, it would still be a disgrace. - the shower head support was broken and the shower head had to be handheld - the shower drain drained so slowly and pooled water so babdly that it spilled over the shower box, which was 50x50 cm max and practically unusable - the matressess are far too narrow, and they sink in the center - the AC is password locked and does not work - the wifi is slow and drops out frequently - the walls are stained and covered in bloody smashed mosquitoes - the window pane is craked - the soap is watered down - the tv is no bigger than a computer screen - this place is infested with mosquitoes and we woke up with bites all over - the walls are paper thin and you can hear everything, doors banging, people talking, the kettle going on in the comunal kitchen - which by the way contains signs saying 'OUT OF ORDER - DO NOT USE' (the excuse given is that 'a kitchen is not listed in the ad anyway') Just one look at their website and you can see how blatantly fake their five star reviews are. I do not wish for anyone to get scammed like this.

Bathroom was to small the toilet is to close to the sink and wardrobe is to small as well but great for being close to transport and city attention

We left a jacket in the room and we have tried repeatedly to get it back. Initially they admit to finding it, then when we responded they said they would try to locate it!! My biggest regret is booking accommodation with dishonest VinNovo people! They have deliberately kept the jacket - Do not trust these people! My advice is book elsewhere

La proximité des sites à visiter est très bonne, mais la chambre est pas terrible. Pas de décoration murs blancs, sans cadres rien…. La « cuisine «  à disposition n’est équipée que d’une tasse, pas de cuillères et pas propre. La fenêtre qui donne sur la terrasse ne se ferme pas donc bruit de la rue, et dans l’appartement dès qu’une personne sort de sa chambre elle réveille tout son voisinage!!

Fuja. experiência horrível. Fui deixada sem atendimento, apesar de ter pago previamente. Tive que procurar um outro hotel à noite con todas as malas. Uma verdaeira furada. Muito desgastante e angustiante.

Este hotel me deixou na rua sem explicações, depois de já haver recebido 5 diárias adiantadas. No site do trip.com, outra empresa picareta, não conseguiram me arrumar um outro hotel. Tive que resolver por conta própria e gastar uma grana pq a maioria dos hotéis estava lotada. Fuja destas duas empresas. Vin Novo e trip.com são muito trambiqueiros. Quero meu dinheiro de volta seus picaretas.