Richard
28. Februar 2024
Following a totally unacceptable initial room assignment (smelled of old smoke, dirty/dingey curtains, stained carpet -- uninhabitable, save for the heartiest party animal) we returned to the front desk to speak with a different staff member (David) who graciously spent 15 minutes working with us to find an alternate room. This one was on in a courtyard and was obviously much cleaner than the first. That said, the hotel -- which is really a classic, beautiful, early 20th century landmark -- has rooms badly in need of a refresh. We've stayed here before (4-5 yrs ago) and the same issues remain -- very old, stained carpeting, peeling wallpaper, worn curtains. With having the premier location in Downtown Chandler, at full capacity that was hosting a wedding and multiple seminar/special events -- surely this facility would seem to be pulling in adequate revenue to invest back into the accommodations. Otherwise, great restaurants, bars, pool, beautifully manicured grounds and again -- a classic architectural gem in the heart of the very cool and active vibe that is Downtown Chandler.
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