Hotels mit Frühstück in Taiwan, China

Vor langer Zeit lebte ich in Hengchun und arbeitete als Yogalehrerin. Ich fand die Umgebung damals wunderschön. Wenn ich die Gelegenheit habe, muss ich unbedingt wiederkommen und Urlaub machen. Ich habe meine Kinder nach vielen Jahren wieder mitgebracht, und es ist immer noch so schön! Das Zimmer ist auch sehr komfortabel. Die Kinder hatten auch viel Spaß mit der intelligenten Haushaltshilfe. Als ich nachts eine Duschhaube brauchte, brachte sie mir der Roboter an die Zimmertür. Ich hoffe, dass beim nächsten Familienurlaub mehr Leute das gemeinsam erleben können! P.S.: Die Einkaufstaschen gefallen mir auch sehr gut.

The overall trip was enjoyable, but the hotel definitely needs renovation. The bar felt uninviting—very dark, with only a few tables and no good music, which made the atmosphere quite disappointing. They also charge 200 NTD per person each time to use the sauna, which seems unreasonable. As a hotel guest, I would expect amenities like this to be included. If I have to pay extra for basic facilities, it defeats the purpose of staying at the hotel. Overall, the experience with these aspects was quite frustrating and felt unnecessary.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

[Lage] Sehr günstig gelegen. Nehmen Sie die Rolltreppe am Ausgang Y13 der Taipei Underground Mall; das Hotel befindet sich schräg gegenüber. [Ausstattung] Zur Ausstattung gehören ein Waschtrockner, ein Backofen, ein Bügeleisen, ein Induktionskochfeld und eine Bratpfanne. Das Frühstücksbuffet bietet eine große Auswahl; einfach, aber sättigend und lecker. [Ambiente] Das Zimmer war sauber und es war ruhig. Die Gepäckaufbewahrung war praktisch und die Check-in- und Check-out-Zeiten waren flexibel. Alle Mitarbeiter waren sehr freundlich. ✨Insgesamt sehr zufrieden. Der Preis war angemessen, die Lage günstig und das Hotel sauber. Ich würde wieder hier übernachten.✨

Das Hotel liegt nur wenige Gehminuten vom Ausgang 6 des Bahnhofs Ximen entfernt, mitten im Ximending-Markt. Check-in ist ab 15:00 Uhr, Sie können Ihr Gepäck aber gerne schon vorher abgeben. Das Personal spricht gut Englisch. In der Lobby befinden sich Sitzgelegenheiten und Toiletten. Die Zimmer sind nicht sehr groß und die Klimaanlage kühlt recht stark. Handtücher und ein Haartrockner sind vorhanden, andere Hygieneartikel wie Kämme, Zahnbürsten und Zahnpasta bringen Sie bitte selbst mit. Das Badezimmer verfügt über einen separaten Nass- und Trockenbereich (kein Bidet). Das Frühstück ist ein Shabu-Shabu-Buffet mit verschiedenen Fleischbällchen, frischem Gemüse und Obst, jedoch ohne Fleisch. Fruchtsäfte und Erfrischungsgetränke sind von 7:00 bis 10:00 Uhr erhältlich.

Das Zimmer entsprach genau den Bildern. Zuerst zu den positiven Punkten: Es liegt nahe an der MRT-Station Longshan Temple, etwa 5-6 Gehminuten vom Ausgang 2 entfernt, direkt neben dem Wanhua-Bahnhof. Das Zimmer ist weder zu groß noch zu klein, perfekt für zwei Personen und man kann einen 28-Zoll-Koffer öffnen, ohne dass er im Weg ist. Das Badezimmer hat eine Duschbrause und eine Badewanne, wobei man nicht in der Badewanne duschen muss. Besonders gut gefiel mir, dass Toilette und Dusche getrennt sind. Das Waschbecken befindet sich außerhalb des Badezimmers und hat eine große Ablagefläche, was ich sehr lobenswert finde, da es sich hervorragend zum Schminken eignet und andere nicht stört, die das Bad benutzen wollen. Obwohl das Zimmer nicht groß ist, gibt es ein großes Sofa, ideal um Take-away zu essen und fernzusehen – sehr kinderfreundlich, wie ich finde. Die Lobby bietet die Möglichkeit, Gepäck vor dem Check-in und nach dem Check-out aufzubewahren. Die Mitarbeiter am Gepäckschalter waren außergewöhnlich freundlich, das möchte ich besonders hervorheben. Alle Damen waren sehr nett und hilfsbereit; man konnte jederzeit kommen, um etwas zu erledigen, ohne dass sie ungeduldig wurden. Da kann das Dailihua Hotel in Ximending nicht mithalten. Nun zu den Nachteilen: Die Hotellobby ist geräumig und bietet viele Sitzgelegenheiten zum Entspannen. Da das Hotel keinen frühen Check-in anbietet und man bis 15 Uhr warten muss, ist das für Gäste mit ”Red-eye-Flügen” (Nachtflügen) nicht ideal. Ich war mit meinem Kind unterwegs, und nachdem wir das Gepäck abgegeben hatten und etwas gegessen und uns umgesehen hatten, war mein Kind erschöpft. Obwohl es erst 14 Uhr war, weigerte sich das Hotel, uns einzuchecken. Wir mussten in der Lobby warten, wo jedoch Essen und Trinken nicht erlaubt waren. Man konnte also nur untätig herumsitzen. Außerdem zur Sauberkeit: Beim Check-in war das Zimmer nicht sehr sauber; auf den Ablagen und in den Ecken war Staub. Wer mit Kindern reist, sollte darauf achten und entweder selbst putzen oder die Kinder anweisen, nichts anzufassen. Das Zimmer wurde täglich gereinigt und Kaffee- und Teebeutel wurden aufgefüllt, aber die Bettwäsche wurde nicht gewechselt, nur das Bett gemacht. Handtücher wurden täglich gewechselt. Taiwanesische Hotels stellen keine Zahnbürsten-Sets zur Verfügung, ich hatte meine eigenen dabei. Ich weiß nicht, ob das Hotel welche verkauft. Zusammenfassend lässt sich sagen: Die Lage ist ausgezeichnet, die Raumaufteilung und Ausstattung sind sehr durchdacht, und das Personal ist freundlich und hilfsbereit. Ich würde wieder hier übernachten.

房間為兩張單人床配置，整體空間算寬敞，沒有浴缸，但基本設備齊全，包含掛衣處（附衣架）以及冰箱，使用上算是方便。 備品部分提供吹風機、沐浴乳、洗髮精、洗手乳，以及浴巾、毛巾與室內拖鞋（拖鞋不可帶走）。飲品方面，館內設有飲水機，房內也有茶杯與茶包可使用。 早餐供應採自助式形式，但餐點品項相對簡單，選擇不算多。停車方面提供室外停車位及路邊停車格，整體還算便利。 公共設施方面，有電梯與 Wi-Fi，並提供一個免費拍照印製的照片鑰匙圈，算是額外的小紀念。大廳環境維持得不錯，即使遇到下雨天，地面也持續有人清潔，沒有濕滑的情況，這點值得肯定。 另外館內也有付費活動可以參加，例如螢火蟲導覽（$50/人），內容本身相當有趣，算是此行的一大加分項目。導覽費用需以現金支付，無法刷卡，並會提供發票。需要注意的是，現場人員未主動詢問載具需求即直接列印電子發票，且表示列印後無法改存載具。 整體來說，住宿體驗中規中矩，導覽活動是亮點，但部分細節仍有優化空間。

Sie können die Natur nahelegen, die Landschaftspflanzen, Berge und Flüsse außerhalb des Fensters sehen, auf dem Grastisch, geeignet für die Tiefe der Phantasie, entspannen, das Wasser sollte wirklich warm und glitzerhaft sein

I write with much disappointment on your lapse in hotel service. I checked in on 3/12/25 and my son caught a cold. I was at the hotel lobby at 1.5hrs earlier requesting for a check in but it’s allowed. My son and I were left to rest n sleep at the lobby. No one came to us or any empathy shown at all. The next day as my son was unwell n resting in the room, there was dragging sounds that can be heard from the room which lasted for about an hour plus. I called the reception and was told that there is no guest staying above my room 701 nor beside us. My hair stands and immediately requested for a change of room. Without empathy, the reception told me that it could housekeeping upstairs. I was even more puzzled n worried why is there housekeeping where there is no one staying above my room n beside my room? The reception mentioned that they will check again even though I requested for a change of room a few times. Finally, a lady who came to ‘help me’ change room. She given me a doubtful expression and asked me if the dragging sound is still there with no empathy. Thankfully after she asked, there are dragging sounds are heard. She was standing in my room to only see me scramble to pack my things with no apology or empathy. To make things worse, she asked me what time I want to have my breakfast the next day. I really do not appreciate the question when I busy packing my things to a new room. I was later told by the in charge for that day named Connie that the staff are trained not to help guest with their luggage. So is this the reason to show no empathy to your guests by asking the guests' breakfast timing? The lady brought me to third floor but I do not feel good at the walkway as super dark and eerie feel and requested for another room. On my final day staying at the hotel, I was given a call half an hour before 11am to ask to check out of the hotel. I had never encounter such thing before. It then brings me the question whereby if your check in time is 6pm and your check out time is 11am, why then there is a need to rush guests out of the hotel? The hotel will have ample 7hrs for housekeeping. Also, if the room beside my room 701 n above unit has no guest staying, why is it that I cannot check in early on the day of arrival on 3/12/25 where my son is not well? Even more shocking to me, during checking out of the hotel, I was given a document saying that I purchased laundry item which I did not. Imagine if it’s a confidential document that the staff reveal to a wrong guest? This is totally not professional. I requested for the names of staff and the email for me to feedback to the management but they are not willing to do it. I was standing at the front counter in the cold wind for 10 minutes requesting for it. It's really ridiculous! Later, the in charge that day named Betty finally succumb to my request but repeat rudely her name to me. It's such a shame that the hotel is such a good location but I will seriously reconsider or even recommend anyone to stay in there again I hope to hear from you on the above mentioned. Thank you.

Thoroughly enjoyed my stay at Sun Palm B&B. Have written this review in English, but we communicated with them in Chinese. We stayed at this B&B during the tourism off-peak season (March). Service - Amazing. They were very responsive on Line, and quick to reply. They were also helpful with our requests/questions (e.g. fetching service to and fro airport, car rental service, traffic road conditions in Penghu) and were polite. They also gave some advice on what can or cannot be done (e.g. we wanted to cycle around Penghu, but they advised us saying Penghu was too big to travel on a bicycle). The driver was always punctual when picking us up, and when sending us to the airport. In fact, he was already there, with the car ready, minutes before we were supposed to leave for the airport - we didn't even need to remind them. The lady boss was very friendly - when we first arrived, she asked if we were new to Penghu (it was our first time), and she introduced where to explore in Penghu, and what to eat. She also told us that if we wanted to do water activities, we can approach them, and they can make a check with the centres to see if they are open since it was off-peak season for tourist activities. We also had some extra request regarding the check out timing, and she helped us with it too. Before we arrived, they also tested the car we wanted to rent, and upon finding out that it wasn't working as well, they provided us with another car instead - this is certainly good service. They also cleaned up the room upon request, and re-stocked the fridge with drinks. Food - The breakfast was amazing and fresh (see photos). On the first day we had bread + doughstick + egg with spring onion all in one package. It was delicious. On the second day, we had vermicelli and seafood (e.g. squid, prawns). The seafood was really fresh, and the broth was simple and tasty. Each dish was accompanied by fresh fruits / pastry + drink, which was refreshing. Room - We got the Starry Honeymoon Room. It was very spacious, the room was clean, the amenities were in good condition, and the overall design was aesthetically pleasing. The heart pillow on the bed was a cute addition, and the round bed was big enough for 2 of us. Above the bed there was a window covered with a retractable screen - you can actually look into the sky while lying on the bed, really interesting.  Location - While this B&B is further away from the main city, we didn't feel that affected as they provided airport transfer services. Also, we felt that it being away from the hustle and bustle from the city was actually advantageous, as the B&B's location had a more relaxed, quiet, holiday vibes, which was what we were looking for.  There is a 7-11 around 10 minutes from the B&B, so if you need food etc in the middle of the night, you can get it from there. We rented a car, so travelling to other areas wasn't much of an issue. Overall, I will recommend this B&B to anyone looking to tour Penghu! Am glad to have chosen this B&B for our first ever trip to Penghu :)