I stayed at the Arden for the UK Games Expo. Despite being rather pricey, it's very convenient to get to the NEC and Resorts World (10-15 minute walk). The leisure centre staff seemed unprofessional, but the receptionist and restaurant/bar staff seemed nice and friendly enough. Room was nearly spotless, aside from behind the TV that were slightly dusty. Our room didn't have a TV remote but a quick call to reception fixed that, they were very responsive. It was a nice comfortable room. I will say the food for dinner is exceptional and highly recommend it!
Bei der Ankunft wurde uns gebeten, 10 £ für Parkplätze zu zahlen, was seltsam erscheint. Ich könnte verstehen, wenn Sie nicht ein Gast waren, aber wenn Sie bleiben, verstehe ich nicht, warum Sie zahlen müssen.
Die Rezeption war einfach und bequem.
Das Zimmer war wie erwartet. Sauber und komfortabel. Ich musste um zusätzliche Teebeutel, Milchzucker als nur ein paar im Zimmer bitten.
Gut geschlafen. Kein Lärm.
Das Frühstück war ausgezeichnete Auswahl und nicht fette.
We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
airport hotel 200 meters from terminal so that is really good, breakfast is OK and the IBIS restaurant is good but basic, with plastic chairs and small tables. Hygiene could be better, the air vent in the bathroom was super dirty, beds are good, and the rooms have a desk with a chair so you can check up on your emails, rooms are also quiet, no aeroplane noises or anything
Das Zimmer und das Badezimmer waren wirklich intelligent gestaltet zu einem hohen Standard und sehr sauber. Einchecken war spät, so machte es einen expres-Check, in dem es einfach war.. Die einzigen zwei Dinge waren, dass es viele Lauttüren geschlossene die ganze Nacht mit Gästen kommen und gehen für Flüge.. und andere als der Shuttle-Bus ist es ziemlich ein Zug, tatsächlich zum Flughafen zu kommen
Location is excellent surrounded by trees and away from crowded and noisy areas. The receptionist was very professional and helpful regarding a mistake in my booking as my booking app didn't convey the complete details of my booking. They didn't have any idea that I have a 12 year old child added to my booking and also didn't get the information that I needed 2 adjacent rooms, but they managed to sort it out. Breakfast was great. There was no fridge in the room despite saying there was one during booking, but I didn't need it, so I ignored it. The worst part was the pool staff. They were rude and irogant.
Overall, my family and I enjoyed our stay and will definitely go there again if we visit Birmingham again.
Pleasantly surprised with this hotel. Booked as had a concert in Wolverhampton and this is a little gem of a place. Booked a family room which was a really good size and had outside space which was a surprise.
Die Gesamterfahrung war gut, ich war ein paar Mal, aber das Zimmer, in dem wir waren war nicht das beste das WLAN war schwach, so dass wir uns mit unseren Telefondaten verbinden mussten und die Duschegarten waren schmutzig notwendig ersetzt.
A very pleasant stay at Scarman as part of a work development event. The room was clean, warm and spacious. The food at the venue was good and there was a good selection. I would happily stay there again.
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9.4/10
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8.6/10
Sehr gut
JJeff & LynLovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
GGastnutzerWe had a pleasant stay at the Leonardo Hotel Birmingham. The room was clean, modern and comfortable, although in hindsight the double bed was a bit small for us – we should have opted for a king or twin/double room instead.
The bathroom was nice and well presented, however the shower gel was empty, which was a small but noticeable oversight. We didn’t have breakfast at the hotel, so can’t comment on the food.
Parking was a bit of a faff initially, but it did get sorted in the end. Overall, the stay was comfortable and the hotel is well located for the city centre. A good option, with a few minor things to be aware of when booking.
NNaveed Akthar SaitOur second trip to Coventry , decent hotel, no fuss , you get what you pay for , I have no complaints about the hotel. It’s worth the money you pay . Short trip it’s the best place to stay and very central.
NNSEJOKERAn amazing stay as always the staff here always go above and beyond for you needed slightly larger room due to my partner on crutches and they even put us in a room we was in before! Such clean facilities me and my partner felt really comfortable safe and happy here will stay again! Comfy pillows, bed, lovely bathroom shower and bath, toiletries on wall are very nice smelling, we will be back on Thursday to stay! :)
AAndrew from SporeTo be fair Birmingham at first glance coming out of the station doesn’t look all that safe for a foreign traveller. The route to the hotel would initially reinforce that impression. However after walking the city the next day for over 6-8 hours, while the location is NOT city Center, it is actually located in a good place close to all the major places I need to visit on foot; train station, the mega mall Bullring, Birmingham city center / cathedral / St Martin’s mkt, the hip new part of town - Gas Basin (canal waterways) and also the city’s modern library with the rooftop gdns (@ Centenary Square). The rooms looked like it was recently refurbished. For the price I paid (58 Pounds for 2 pax), it was the best value out of my entire 16 day UK trip covering 15 different towns - up & down the UK (incl London/Cambridge/Leicester/Coventry). In short, a pretty damn good deal. It had aircon which was a major blessing in summer as most other places I stayed, didn’t have that.
GGastnutzerThe lady that checked us in really shouldn't be working in the hotel industry..she didn't say much about the hotel as in welcome to the holiday inn or even told us what time breakfast was or where we need to go for it..so so rude
GGuest UserGute Lage in der Nähe von M42, kostenfreie Parkplätze, leichter Zugang zur Rezeption check in war einfache Aufzüge auf allen Etagen und das Zimmer war perfekt sauber und warm.
Selbstservice für Frühstücksbuffet gute Vielfalt für jeden Geschmack. empfehlen Sie dieses Hotel für Freunde und Familie.
GGastnutzer5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
GGastnutzerDie Lage ist wirklich zentrumsnah und man erreicht den Bahnhof in etwa zwei Minuten zu Fuß.
Auch die Ausstattung ist sehr komplett und das Zimmer ist sehr groß. Allerdings muss man seine eigenen täglichen Toilettenartikel mitbringen, aber das Hotel verfügt über vorbereitete Toilettenartikel.
Der Aufzug ist einzigartig! Es gab mir das Gefühl, in der Zeit zurück zu sein! Aber die Erfahrung ist immer noch sehr gut! !
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