Hyatt Regency Phoenix

Great stay

設施略顯老舊，房間衞生打掃一般，餐飲比較方便，大堂有兩家可以選擇，還有一家禮品店

服務員很nice

早餐服務不好！

中心位置。非常不錯

the checking in was great service was great the elevators are horrible we have to wait over 20 min for an elevator to be available and what was available was not working property was stopping in every floor and our floor which was the 20th floor never made it up there in our room the faucet and the shower kept dripping water we tried making sure it was closed all the way but still dripped all night so that sound at night is not good but hotel itself was good clean and friendly people

The room was clean and comfortable, in walking distance of places to eat and to have a good time. Would definitely stay here again.

I loved the hotel. It was really nice, sometimes really busy. I didnt like the $32 a night parking & i was there for a week & there was no discount.

It was a nice experience and I really have no serious complaints but it wasn't perfection. I was surprised, for a 4-star hotel, at the lack of pen and pad in the room - this was the second time I ran into this so maybe it's a thing in Arizona?? Also, the breakfast option that came with the room was inferior to similar - a juice, coffee and made-to-order eggs. But it was complicated to get it and far different from the range of choices I am used to at similar places (there was a restaurant option if one had wished to pay). It does have a coffee-bar type of place, a "grab and go" which was well appointed for very casual food. At one point I needed to call for the house engineer and he came right away (I should clarify the problem wasn't ultimately in my room but in an adjacent one). But I was impressed at the reachability of help at around 11:00 pm. The immediate area is a driving nightmare due to the presence of sports and/or concert stadiums - but obviousy that's not the hotel's fault.