We travelled from Austin, Texas to Omaha for the Stevie Nick's concert which was fabulous!!! I found this hotel on this site(we use this site quite a bit for our travels) and chose to stay here 'cause it looked chic and it was walking distance to the concert venue. Everything was great until we got back to the hotel bar after the concert and experienced the absolute worst service we've EVER experienced anywhere!!
We sat at the bar 'cause we ere hungry and needed a nightcap. The bartenders/bar staff completely and totally ignored us, never greeted us at all, and never served any beverages at all. They literally would stand right in front of us, we'd attempt to order from them they would look at us, not respond at all, totally ignore us and walk away. The odd thing was, every single one of the bar staff gave us the same treatment!!
They were serving everyone else at the bar, and we could not understand why on earth they were being so incredibly rude and disrespectful. We sat there for about 30 minutes until we just decided to leave and go to bed.
Their conduct was so incredibly and utterly RUDE!! Unbelievable!!! We definitely will be back to Omaha, but there is absolutely no way we will ever stay at this property!!
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