LANCE
1. Dezember 2023
My wife was on the road traveling. I jumped on ******* to make a reservation. After I hit confirm I was sent back to ‘Choose your Room’ page and received no confirmation that my request had been processed, so, I chose a room and hit confirm. I then received a confirmation page and received a confirmation email. Then a second email confirmation came through. Within 10 minutes my wife arrived at the hotel and tried to cancel the second reservation. I had to call in the request since I had placed the reservation. ******* placed the request with the hotel twice and twice it was denied. So, no one stayed in the room, it was cancelled nearly immediately after placing, and the hotel STILL charged us for it. My wife also said it was a sketchy area and to be aware.
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