Holiday Inn Cape Cod-Falmouth

พนักงานให้บริการอย่างเป็นกันเอง รวดเร็ว ห้องพักสะอาดมาก สิ่งอำนวยความสะดวกในห้องพักครบถ้วน อาหารเช้าอร่อย

The breakfast options were fewer than I was expecting, with a charge for each individual item ($3 for an apple, $5 for a bowl of oatmeal, $5 for two small muffins, etc.). Perhaps I've just been spoiled with the other hotels we have stayed at in the last 6 months.

Easy check in, front desk staff was very pleasant, cookies and coffee were offered in the lobby which was a nice touch! They had a business center with two computers and a printer. Room was clean comfortable and quiet, will definitely stay again.

The person who checked us in was friendly and check-in went well. But our room had stains on the carpet, towels, bedspread, sheets and pillowcases. There was a white powder on the floor next to the dresser, and human hair in the tub and on the bathroom floor. It was gross. We wound up having to leave early for an emergency so we’re unable to complain to the staff. Wrote a review like this for Holiday Inn and they gave me a one cent refund. I would rather pay a bit more for a clean place to sleep.

******* did not alert us to the rehabilitations going on. restaurant not open, the pool closed, cosmetic changes underway but the bathroom and heating system is what needs an upgrade. overall, poor place and would not recommend to others right now.

I was disappointed when I first arrived. I have 4 bags and asked to have a luggage trolley so I could bring my things up to the room. After checking in and receiving my room key, I went to my room only to discover that my key did not work. when I tried to return to the desk to get a working key, I couldn't bring my luggage all the way to the desk because there were steps that I couldn't traverse with the trolley. When I did get to the desk, one of the gentlemen behind the desk appeared to be learning how to use the computer system, but as happens to us all when we are learning new things, it can be slower than usual service. That was not the issues, the issue was because of this delay, I had to return to the hallway to drag my bags back to the front desk over multiple stairs. I have a significant shoulder injury because of which I cannot lift over 10 pounds. As a person working in health care, I wonder how my patients in wheelchairs and with walkers could manage in your hotel. Lastly, I would like to say that I was concerned about the condition of the Keurig, the water reservoir was filthy, and there was no other way to get coffee. There wasn't any in the lobby. And the rug in the room was filthy also. How can this be acceptable to you, particularly as a place that families with small children come to, a place of beauty and incredible coastline where so many vacation? As a physician, my objective here is to alert you to the unmet needs of the disabled and the risk to children

We were stuck in stand still traffic which caused us to be unable to make our reservation. We tried the online agent to try moving our reservation to a closer hotel, and got stuck in a very frustrating and unhelpful loop. We called customer service which had so much background noise we could barely hear, just to be told too bad there is nothing we can do.

I paid way too much. Motel is old. Bathroom is very small and old. Long dark hallways. Terrible motel. I can’t believe what I paid for this room. Terrible

The pool was out of order and the bathroom smelled very musty and the toilet was running all night.