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5 Sterne

Roseate House London
4.4/5118 Bewertungen

Roseate House London

London|0.24km Entfernung von Paddington
This is a first-world problem, I know, but it's still a frustrating and disturbing story. Roseate House has always been our go-to hotel when visiting London. It's charming, well-appointed, and very close to Paddington Station and Hyde Park. We've stayed there several times and we are always happy to be there. However, our most recent stay there will be our last. We have two young sons. They are not happy when we travel without them. To help us stay connected while away for work, they insist that we take two of their stuffed animals with us -- a blue whale named ”Whaley” and a Highland calf named ”William Wallace”. Our boys have had these animals since they were babies. They are prized possessions. When we arrive at a destination, we take photos of their animals and send the photos home. We have traveled with these stuffed animals for years. I think parents of young children will understand this. We did this, as usual, when we arrived at Roseate House. We went out for a few hours on a Saturday morning. When we returned, the room was cleaned -- but the stuffed animals were nowhere to be found. Now, these are not small stuffed animals. Whaley is the size of a large pumpkin (see photo taken in our room at Roseate House). They are not things easily overlooked. We called the front desk, thinking perhaps the cleaning staff had somehow gathered up the animals in the bedding. The front desk staff, obviously baffled by such a strange story, said the cleaning staff had gone home for the day. We would have to wait until they arrived the next morning at 8 a.m., which is when we were to leave for Heathrow. At 8 a.m., as we headed for the taxi outside, the staff said no one knew anything about the animals. They promised to follow-up. We sent several follow-up emails to see if the animals were found. They had not. We then heard from the manager, Simon, who said he had interviewed the entire cleaning crew from that day and had checked the hotel's security tapes (I'll give him props for going that far). No one admitted to taking the animals and nothing was seen on the tapes. He offered to replace the animals. We declined. We explained these things didn't cost much, about $20 USD each. They were sentimental items that mean a lot to our boys. Replacing things so familiar to them would be difficult. We explained how sad this situation was -- someone obviously took them from our room and later denied it. In my many, many years of travel, I have never had anything go missing from a hotel room. This was the first time. I told Simon that if two large stuffed animals belonging to young boys are not safe in the hotel's rooms, what about our passports and other valuables? If something much bigger than a basketball can disappear from a suite, what about something as small as a passport? Our feelings about the quality of the hotel are the same -- it's lovely and charming and is everything we want in a boutique hotel in London. You won't be di
Royal Lancaster London
4.7/5153 Bewertungen

Royal Lancaster London

London|0.41km Entfernung von Paddington
Be careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel. When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied. Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS. In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates. This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed. It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.
Signature London, the J Marylebone
4.1/521 Bewertungen

Signature London, the J Marylebone

Marylebone London|0.68km Entfernung von Paddington
During my stay, which I cut short after the first night of a seven-night booking to relocate to a significantly superior hotel. Location: Contrary to its claim, this hotel is not situated in Marylebone but rather just off Edgeware Road. There's a notable disparity between these areas: Marylebone boasts boutique shops, cafes, and restaurants, while the vicinity of this hotel is characterised by inexpensive, independent fast-food outlets and shisha bars. Rooms: The rooms are exceedingly compact, barely larger than the bed itself, and lack any storage amenities such as cupboards or drawers. This deficiency becomes pronounced for guests staying beyond a single night, as there's minimal space to store clothes. The purported ”King size” bed is actually two single beds pushed together (it's uncomfortable in the middle). Additionally, the room's furnishings, including miniature bedside tables and a diminutive fold-out desk, are inadequate for practical use. Another guest aptly described the rooms as ”shoe boxes.” Bathroom: Despite its spaciousness, the bathroom lacks any storage solutions, forcing guests to leave toiletries scattered on the floor. The positioning of the hand towel rail near the toilet, coupled with the absence of towel hooks, compromises hygiene and convenience. Breakfast: The breakfast selection is rudimentary, featuring unappetising cooked options and limited variety. The congested breakfast area fails to accommodate the hotel's capacity, resulting in overcrowding. Check-in/out: Despite the absence of a bar, restaurant, mini-bar or other onsite amenities,I was required to pay a deposit upon check-in ”in the event that I damaged something”. The manager himself acknowledged the hotel's shortcomings, describing it as, ”4 star at best.” Additionally, there were other guests with similar complaints about room size looking to cancel their booking while I was checking out (after one night). Staff: The staff members are courteous and willing to assist, yet their efforts cannot compensate for the hotel's operational deficiencies. Post-departure, my requests have gone unaddressed. In summary, it's advisable to steer clear of this hotel.

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Geschäftsreise

London Marriott Maida Vale
4.4/5135 Bewertungen

London Marriott Maida Vale

London|2.43km Entfernung von Paddington
Das Hotel ist ein schönes Hotel, das Sie hier immer besuchen und das freundliche Personal treffen. Gemütlich in der Nähe von Maida Vale-Tube Station (Bakerloo-Line) oder St John's Wood (Jubilee) und kurzen Spaziergang zu Abbey Road Studios, ”The Beatles” Kreuzung, Lords Cricket Ground und Regent's Park. Auch nicht zu weit von Hyde Park/Marble Arch/Oxford Street entfernt. Zimmer renoviert seit ich hier zuletzt vor Pandemie war und es macht so ein anderes für sie. Super sauber, auch komfortable Betten und moderne Duschen / Badezimmer. Bar und italienisches Restaurant neben der Tür integrale zu Das Hotel (Carluccios). Kann ein Glas Wein nach dem Schließen in Ihr Zimmer nehmen, wenn Sie bei der Rezeption fragen (dank) (nicht sofort um das Hotel herum), aber wenn ich weg bin, um zu arbeiten, ist das kein Problem, da Carluccios gut genug ist. Auch wenn auf Urlaub, es ist eine kurze 15-minütige Taxifahrt nach Oxford Street. Wunderbare Frühstückswahl am Morgen auch in Carluccios, aber von der Hotelpersonal laufen. Alles, was Sie sich vorstellen könnten, würden Sie für Frühstück und einen großen Platz, um nicht zu köen für einen Tisch. Es scheint ein sicheres Abflussbereich (zwischen dem Hotel und Regent's Park). Und eine schöne alte Tinkirche auf dem Spaziergang von Maida Vale zum Hotel! USB-Ladepunkte in den (zumindest renovierten) Zimmern. Oh und im Sommer in heißen Tagen geben sie Ihnen kostenlose Eiscreme!

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Frühstück

Hotel Indigo London - Paddington
4/5105 Bewertungen

Hotel Indigo London - Paddington

London|0.1km Entfernung von Paddington

Letzte Buchung vor 18 Stunden

We had a very disappointing stay at Hotel Indigo, as our room was plagued with problems that the front desk had little sympathy for and lots of excuses. Half our stay (4 out of 8 nights) we went without AC - 4 sleepless nights in a room with temperatures in the 80s. Every time we reported it to the front desk, we were given a different excuse - from “it’s a known issue”, to “the whole neighborhood block is having problems (which made zero sense as AC in every other part of the hotel), to “maintenance is looking into it”. One morning, our room lost all power, and again, after a sleepless night, we made our way to the front desk, where we were told it was a neighborhood power grid issue. I explained that made no sense, as the maid next door was vacuuming and no where else in the hotel had lost power. Thankfully maintenance came to investigate (after much arguing with the front desk) and he said the card key controller that powers the room was broken, hence no power. A whole morning was lost to this, and we missed our prepaid excursion. Another morning the safe would not open - which is a horrible feeling with all our cash and passports locked away. Again, more time wasted waiting for someone to come and fix - maintenance told us not to use as the safe was old and broken. My biggest complaint was the lack of concern and attention from the front desk. No one seemed to know or care what we were going through, and we were made to feel like a nuisance when we had serious problems with our room. Upon checkout, we were asked how our stay was. I said it was honestly very disappointing, and explained all the issues we had. The front desk replied “Oh, I’m sorry. Would you like a copy of your invoice?”. Upon our return home, I received an email from the hotel inviting me to share feedback on our stay. I documented all the above, and asked for a follow-up reply. Almost immediately after it was sent, I received a form letter reply. As a loyal IHG Gold Elite member, I purposely booked this property over Marriott Bonvoy, even though this stay cost us much more. After this unacceptable experience, I will be spending future hotel stays with Marriott Bonvoy, where I am respected as a guest.

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Du suchst Hotels in der Nähe von Paddington? Vergleiche Zimmerpreise und Bewertungen, um deine ideale Unterkunft zu finden.
Dolphin Inn - the Lodge
3.5/558 Bewertungen
Sie haben ein Zimmer im Hotel Shakespeare eingerichtet, so dass ich nicht wirklich im Dolphin Inn übernachtet, aber ich bin darüber glücklicher, da Shakespeare mehr als ein richtiges Hotel aussehen wird. Ich glaube, sie haben mich auf ein Doppelzimmer upgraded? ! Das Zimmer war nett mit einem wirklich guten Bad, nur das Bett war zu klein, als ich nicht auf sie bewegen konnte, sonst würde ich vom Bett fallen.
Mercure London Paddington Hotel
3.7/5134 Bewertungen
Zunächst einmal ist die Entfernung zum Bahnhof Paddington sehr gering. Dies ist ein großer Vorteil bei der Auswahl eines Hotels. Die Sicherheitskontrollen am Flughafen Heathrow dauern sehr lange. Wenn Sie also mit einem Morgenflug abreisen, empfehlen wir den Heathrow Express, der von diesem Hotel abfährt. Das Zimmer ist nicht groß, aber akzeptabel. Die Klimaanlage ist recht laut. Deshalb hatte ich Ohrstöpsel. Für die Mahlzeiten empfiehlt sich die nahe gelegene Kneipe. Fisch und Chips sind köstlich.
The Pilgrm
3.8/5101 Bewertungen
The hotel has a great location next to Paddington station, which is where you arrive with the Heathrow express or the Elisabeth line. The staff is friendly and service minded. We did not have breakfast at the hotel, since there are plenty of nice options in the area. Be aware that the rooms have next to no space for hanging or storing your clothes, and there is no air conditioning. Also, if you have a room facing the street you will hear a lot of noice. It is a busy area around the hotel, both day and night. Rooms facing the back are much more quiet (our kids had a room with that location, while me and my wife had one towards the street). All in all, a good option for an extended weekend or similar. Perhaps not to recommend in the middle of the summer, unless you are ok with a warm room.
Norfolk Inn Paddington
2.8/5113 Bewertungen
CONS - *Dieses Hotel ist sehr FILTHY !!!! BESEITIG AUFGESCHLOSSEN!! den Preis betrachten, den Sie zahlen. Dieser Ort muss verboten werden, um falsche Bildwerbung zu fördern. * Das Zimmer stinkt wirklich wie ein toter Geruch, wie es seit Jahrhunderten nicht gereinigt worden war. Die Wand und das Teppich sind sehr schmutzig und sieht aus wie ein Squatter-Gebiet oder ein Gefängnis. Die Hausmeister sind nichts zu finden und wenn ein Gäste-Check-out sie nur nicht entfernen das Bettblatt und verwenden die gleiche Blatt für den nächsten Gäste, weil Sie einige verbleibende Haare und schmutzig Matratzen und Kissen sehen können. * Duschen sind wirklich kalt und Tauchen sind schmutzig mit NO TOWELS sie nicht bieten, wenn Sie ins Zimmer kommen. Die Kettle nutzt es nicht einmal für Kaffee und der Schmutz sind schmutzig! * Das Personal ist sehr schmutzig, wenn ich ihnen gesagt habe, dass das WIFI NICHT arbeitet!!! und dennoch halten sie darauf, dass es funktioniert. * Ich habe wirklich Glück, dieses Hotel nur für einen Tag zu buchen. Ich habe einige Gäste dieses Hotel für vielleicht 3-5 Tage buchen hören, den Schreck vorstellen und stressen Sie, dass Sie in diesem Hotelservice durchgesetzt werden.
Tudor Court Hotel
3.7/5103 Bewertungen
Ich hatte eine tolle Erfahrung im Tudor Court Hotel in London, England. Die Lage war großartig. Zugänglich zu mehreren Buslinien und Paddington Bahnhof über die Straße. Mehrere Restaurants und pubs in der Gegend. Die ganze Stadt London war bei mir vom Tudor Court Hotel. Ich war am meisten beeindruckt von dem Personal, das sich als sehr hilfreich erwiesen hat, vor allem von Connnan, der mit komplexen Gesundheitsproblemen geholfen hat. Ich kann Connnan und sein Team nicht genug für die hervorragende Behandlung, die ich im Hotel erhalten habe.
Hilton London Paddington
4.3/5175 Bewertungen
Das Rezeptionpersonal ist im Allgemeinen sehr freundlich und mit einer besonderen Erwähnung des jungen Mannes mit schlanken Bau und Glass. Er hat wirklich versucht, mich zu bequemen, indem er mein Zimmer vor dem 4:00 Uhr Check-in- in der Zeit bereit hatte. Ich habe so sehr geschätzt, was er und seine Teamkollegen getan haben. Die Lage ist einfach fabulös mit Paddington Station direkt neben dem Hotel. Ich konnte es nutzen, um während meines Aufenthalts im Hotel zu kommen und aus dem Hotel zu kommen. Es ist wert, festzustellen, dass es zwei Mini-Supermärkte im Bahnhof, die Einkaufsmöglichkeiten für Stücke und Stücke so einfach machen. Der Rückzug ist, dass es kein Kühlschrank im Zimmer gibt, das für ein Hotel so selten ist, lassen Sie sich allein eines der Hilton Hotels. Die Ausstattung sollte wirklich ein Paar Slips für Gäste enthalten. Insgesamt hatte ich dort einen angenehmen Aufenthalt und werde nicht zögern, dort zurückzugehen, wenn ich jemals wieder London besuche.

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