Gastnutzer
13. Januar 2024
HONEST REVIEW AND AWARENESS FOR THE FUTURE CUSTOMERS.This app displays incorrect information for this Room 302. Room is DIRTY.
No refrigerator, no in-room safe—according to the receptionist, the details on trip.com are simply incorrect because none of their rooms have these features. I asked if there was another room I could transfer to, and they responded no because all rooms have been reserved.
Around 7-8 a.m., the water in my shower abruptly stopped. When I called the receptionist, they said they would have someone fix it. I didn't wait because I needed to run errands and was in a hurry. Fortunately, the water service was working when I returned around 4 p.m. But, if I remember correctly, I never received a single apology for the inconvenience. Overall, this is not recommended.
See below pictures as proof.
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