Strandhotels in Puerto Vallarta

We upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.

Had to stay here by accident due to flight cancellations but my wife & I were very pleased! The place is huge and is perfectly situated right by the airport. They do not provide taxi services to the airport unfortunately, but there are taxis always available to take you there, driver will try to rip you off and charge you $20 USD for not even a 5 minute ride, but locals only pay between $5-$10 USD max; so don’t fall for it. But the hotel was a welcomed surprise for my wife & I. BUY THE BUFFET BREAKFAST ADD-ON! We didn’t we ended up paying $90 for our breakfast Which could’ve been about 40 bucks had we prepaid. Don’t bother buying the alcoholic beverage in a coconut - it’s way overpriced and you get very little alcohol. Definitely take it vantage of the free coupon/services provided at check-in; you get a little coupon book thing that contains free drinks, tequila shots, and passes to the spa, among some other things. Those were added benefits. The room was nice enough, not high-end luxury, but the rest of the hotel was impressive and the massive pool was awesome.

While this hotel doesn't have the glitter and glitz of some others,it does have ambiance of what old Mexico was like. Donna Susana is quiet and serene, has an excellent sunning terrace with pool on the roof. The rooms are well maintained by a superb staff. My maid,Sonia, was quite charming and gracious. There are 2 sister hotels with access to the beach so you have all their amenaties. The location is great, walking distance to everthing .

Für: - Gute Lage - Große Zimmer - In der Nähe von Malecon Kons: - Zu viel zu viel. - Lärm - Nur echte Option für Mittagessen ist ihr Buffetplatz - Pool ist nicht sauber - Zeitteilung - Personal könnte ein bisschen freundlicher sein. - Buffet ist zu beschäftigt/getrocknet Wir hatten über Trip.com für das Zimmer mit Frühstücksbuffet bezahlt. Die Check-in-Personal sagte, die Zahlung sei nicht getan und wir mussten noch für das Zimmer und das Buffet getrennt bezahlen. Nach 2 Stunden Verwirrung und Warten auf ein Jahr alt war es endlich gelöst. Das Personal fühlte sich nicht entschuldigt oder entschuldigt überhaupt für ihren Fehler.

Ausgezeichneter Ort, sehr aufmerksames Personal, ausgezeichnetes Essen und sehr freundliche Rezeption und Bar im Lobby, sowie Blick und Zugang zum Meer

Nice hotel. The food was generally good quality with various choices. The rooms were small and had to pay high premium for a more quiet part or you got the noisy ones by the lift or street view.  Reception stuff are really unwelcoming, unhelpful except David. Generally rate the service low all around except the restaurant staff. Would not go back, much nicer choices in Nurvo Vallarta.

Perfekte Lage, um in die Stadt zu gehen! Hoch empfehlen Sie die Buchung der südlichen Zimmer, da die anderen auf den Pool öffnen. Miguel machte einen Sterling Job, der uns jeden Tag auf dem Strand trinkt! Ich kann ihn nicht hoch genug bewerten! Lebende Musik jede Nacht, das Essen war jedes Essen variiert, und wir erhielten ein komplimentäres, aktualisiertes Essen, das lecker war. Liebe zum all-inclusive Deal! Die Strandpersonal war sehr hilfreich, um Strandsitze, Schatten und Tische zu bieten (Dank Emilio!). Das Frontpersonal erlaubte uns einen späteren checkout, und die Sauberkeit des Resorts ist exemplär! Ich würde sicher wiederkommen! Eine wunderbare Erfahrung!

The resort itself was beautiful. And we had an amazing view of the sunset. I do wish there was more variety in the foods and the restaurant options. Surprisingly I thought the Mexican restaurant was not that great, but I liked the Italian place and seafood restaurant. The staff was very friendly. For some reason the heat in the Veranda restaurant was always stifling and made dining uncomfortable. The complex needs more elevators and you end up waiting around a lot. Also, I wish there was more entertainment. Dancing was so fun it should be every night. Overall I enjoyed my stay.

Ausgezeichnetes Hotel, sauber, freundliches Personal, jede Nacht um 21 Uhr eine kostenlose Show, aber ich genieße die Abwechslung nicht, weil nur lokale Aufenthalte, der Strand kein klares Wasser schmutzig und am Strand möchte ich mich entspannen, die Sonne genießen, um sich vor Ort zu bräunen? Kommen Sie vorbei, um Sachen zu verkaufen, die so nervig sind. Ich werde nicht wiederkommen. Tut mir leid zu sagen. Ich bleibe lieber zu Hause, gehe zu meinem Heimatstrand. enttäuscht.

We arrived for our 10 day stay and at the check in we were informed that the Family pool was closed for renovations and that all guests were using the Adult Only Pool. (which is considerable smaller. Needless to say the pool was packed with children with water toys etc, jumping splashing ( having lots of fun) It was difficult to sit by the pool as all the chairs were taken very early in the day and getting into the pool to relax was not possible. If we had known we would have booked somewhere else as this really affected the enjoyment of our vacation. Also the front lobby staff tried to tell us on our last day lunch was not included. I showed them the email that you had sent. They were not very accommodating and reluctantly let us have lunch. Left a bitter taste