Hotels mit Spa in Lancashire, Vereinigtes Königreich

The Hotel was too big and very noisey for an OLD couple,and we stayed only for 1 night, will NOT RETURN but for younger people and families, it was very good

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

Ein sehr schönes Hotel, umgeben von Holzhütten und Villen. Es verfügt über zwei Zimmer, zwei Badezimmer, ein Doppelbett und zwei Einzelbetten. Das Wohnzimmer ist geräumig und hat ein Schlafsofa, das wir drei aber gar nicht benutzt haben. Es gibt reichlich Geschirr, alles sauber und ordentlich. Ich habe eine halbe Stunde lang in einem Topf gekocht. Zum Frühstück gab es Hirsebrei und Instantnudeln, die ich mitgebracht hatte! Perfekt für Familienausflüge!

Es ist ein anständiger Ort zu bleiben, ich hatte eine Veranstaltung zu besuchen im Hotel, so habe ich dort nur ein Zimmer gebucht, um Transportkosten zu sparen. Es ist ok für eine kurze Reise.

Absolutely fabulous weekend break set in beautiful surroundings, peaceful and we loved the wildlife. The staff were friendly and very informative and available for anything we needed. The food was lovely and everything very reasonably priced. We will definitely be booking another stay.

We had a 1 issue which wasn’t the hotels fault when I spoke to the receptionist they sorted it straight away will definitely be booking again

Everything is good except the bed sheet, it kept slipping off after sleeping in.  It's a flat sheet too small to tie down on the edge and corners.  We asked the staff for help and we tried to do it ourselves but it was not fixable because the flat sheet is just too small to secure the bed coverage.  The staff members are super friendly and they do try their best to help you.  The spa in the hotel is also great.  Overall the experience is beyond expectations.  The location is also great and safe.  

Schönes sauberes Hotel. Sehr komfortable Betten. Frühstück war gut. Das Hotel ist sehr gut ausgestattet. Es war ein guter Aufenthalt, aber ich würde nicht sagen, es wütend mich und das Personal fühlte, hätten mehr Aufmerksamkeit. Auch fehlenden Zimmerservice, Abendsnacks, Kühlschrank, TV-Kanäle, alternative Kissen usw.. Auch das Hotel sagte, sie haben nicht meine speziellen Anfragen erhalten Ich habe hinzugefügt, die Reisebuchung, die bedeutete, dass der Geburtstag, den wir feiern, wurde übersehen.

Ein sehr gutes Hotel mit schönem Personal. Während meines 8 Tages im Hotel bleiben, fand ich, dass die Einrichtungen im Zimmer nicht genug sind. Glücklicherweise bieten sie Fitnesscenter für den Gast, um es zu nutzen, hoffen Sie, dort wieder zu bleiben nächstes Mal!