Hotels mit Swimming Pools in Araucania, Chile

We stayed in the Enjoy! Pucon for 4 nights in February of 2024. During our 4 day stay we got to sample 3 different rooms. This is because I am handicapped and the hotel did their utmost to accommodate me. My thanks to those who helped out. You have my deepest gratitude for your assistance and understanding. When we arrived check in was a nightmare. Cars everywhere outside. People in long queues to check in and no organization to any of it. We finally got to our first room 405. It has a nice view of the volcano. It had AC. A double/king bed, although a bit too soft for my tastes, and it rolled very easily across the floor. The room was an adequate size for a man with an electric scooter. The bath/shower is where the room fell short. It was not designed for tall/large people. The water pressure was great in all the rooms but the distance from the back wall to the tub edge must have been only 2 feet. Hence the shower curtain was hung directly above, and once wet, would stick to you like plastic wrap. Chile has not learned about curved shower rods yet... Day two, we got moved to a room that was not handicapped but better for me, 236. It had a proper shower (good water pressure) with zero tub so it was wide enough to bathe without being entangled. This room had a great bed, firm, and did not slide around the room. This room had a view of the hotels air conditioning, however this did not bother us. AC worked well. Day three, We hit the jackpot and got the only handicapped accessible room, 201. This room had tons of space for my scooter. It had a proper handicapped bath with a wheel in shower (good water pressure) and tons of grab rails!!! It also had a great bed, firm, and no sliding around the room. The view was of the hotel's tree, however this did not bother us. AC worked well. Some of the things that need some work to get to five star status, Handicapped ramp access. Still some ramps needed by the pool towel desk. The elevators are very small. I could only fit in one of the three elevators without taking my scooter apart to make it smaller. The resort ran out of pool towels at 4PM on Tuesday afternoon on a sunny 90+F summer day. Really? Buy more towels or a washer/dryer! Getting ice was a issue, there is no self service ice machines. The bar staff seems to only want to give out very small quantities at a time. I need ice for my medicine and I have ice in my drink all day and night. Stop being stingy with the ice!!! Breakfast was plentiful but the mostly the same each day. Housekeeping services were great. The pool was deep and refreshing when I could use it. Location is excellent. Right in the center of Pucon. Great access to shops, restaurants, etc.. I would stay here again but reserve a room earlier to make sure I get the one handicapper room.

Excelente experiencia El personal muy amable Las piezas con camas muy cómodas. Excelente calefacción central Todo muy limpio Excelente desayuno, muy completo y con variadas opciones. Habían leches y yogures con y sin lactosa. Diferentes tipos de panes, huevo, queso, jamón, frutos secos, cereales, fruta fresca, etc… volveremos sin duda

Super clean and new hotel with friendly professional staff who made us feel very welcome. Room just right and with an excellent shower. Breakfast had everything you could want and the waiting staff were attentive, a real credit to the hotel. This was just a 1 night stopover for us en route to Santiago (from Puerto Varas) but fit the bill perfectly and at an excellent price!

Le falta para un ”luxury” como se hacen llamar. El estado de las habitaciones e instalaciones es excelente. Las vistas lo mejor. La amabilidad del personal es algo también a destacar. Pero hay varios detalles que se caen. Primero, llegamos y en la habitación habia un solo par de pantuflas para el spa (anuncia en la página q estan incluidas), solucitamos en recepcion y esa noche nos quedamos esperandolas, al otro dia, volvimos a solicitarlas, nos dicen q ni tienen en stock y que fueramos a buscar un par al SPA, consudero q era el personal del hotel el q debia resolverlo. Segundo, según el hotel, el desayuno comienza a las 7.30 am. Llevo dos días y nunca han empezado a esa hora, con suerte abren la puerta un cuarto para las 8 y lo peor, cuando entras no están listos, no están conectados los tostadoras, faltan productos, como el huevo revuelto, no tienen nombre los productos, por lo q no sabes q tipo de leche es, las luces apagadas (tuvimos q pedir q encendieran), una sola camarera, no había nadie para hacer huevos, no había nadie para hacer panqueques ( nos fuimos como a las 8.30 y nunca llego). Hoy salimos desde las 11 am de nuestra habitación , regresamos a las 15 horas y no han hecho la habitación, recién nos dicen q la haran ahora, yo quería descansar!!!!, no estar sentada acá en el lobby perdiendo mi valioso tiempo de descanso y vacaciones!!! El restaurant, no vale la pena. El peor asado de tira del mundo. Otros pkatos aceptables, pero no valen lo q pagas. Ayer dos veces tuvimos q regresar nuestra cuenta en el restaurant, la primera no era nuestra cuenta, la segunda, con productos q solucitamos anular (una entrada que no llego a tiempo y nos dicen q llegarian despues de los fondos), pero de todos modos llegaron en la cuenta. Estos son pequeños detalles de gestión que de verdad no pueden pasar en un hotel de esta categoría. No es justo el precio que se paga por este servicio.

O custo benefício não vale a pena. Pucón é uma cidade cara, mas pagar quase $100mil pesos chilenos (cerca de R$600,00) numa diária nesta pousada, que embora tenha o título de boutique, não é um hotel boutique, não compensa. O café da manhã é muito ruim. Ainda que não seja buffet, é muito pouca coisa que se serve, tem que ficar pedindo, a proprietária finge que não está entendendo, super desagradável a situação para uma diária neste valor. Os quartos são amplos e confortáveis com vista bonita para o lago, mas é preciso uma manutenção urgente, portas despencando, fechadura caindo, ar condicionado pingando, torneira estragada, a acústica é péssima, se escuta toda a conversa nos quartos vizinhos, enfim, pelo valor cobrado, não compensa. Pedimos um Box de café da manhã no dia anterior, pois faríamos um passeio muito cedo no dia seguinte, e não estava pronto; a recepcionista arrumou um saco plástico e colocou água e frutas bem maduras, para não falar outra coisa, nenhum sanduíche tinha, tivemos que pedir e ela fez às presas um pão seco com queijo, apenas. Não sei se foi má vontade da proprietária ou economia dela, só sei que não compensa ficar nesta pousada em Púcon.

Gut gelegen, um in Temuco zu kommen und zu verlassen, in der Nähe des Zentrums, gute Parkplätze. Gute Personal-Aufmerksamkeit. Normales Restaurant mit Menü und Standard-Frühstück des 3-Sterne-Hotels. Komfortable Zimmer, große, schöne Design, mit großen Fenstern. Großes Bett und typische weiche Kissen, die nicht meine Lieblings sind. Gute Klimaanlage. Großes Bad, gut beleuchtet, mit Tin und Mono-Manöver leicht zu regulieren. Es ist ein gutes Hotel zu empfehlen 3B (gut, schön und günstig)

We stayed in the Enjoy! Pucon for 4 nights in February of 2024. During our 4 day stay we got to sample 3 different rooms. This is because I am handicapped and the hotel did their utmost to accommodate me. My thanks to those who helped out. You have my deepest gratitude for your assistance and understanding. When we arrived check in was a nightmare. Cars everywhere outside. People in long queues to check in and no organization to any of it. We finally got to our first room 405. It has a nice view of the volcano. It had AC. A double/king bed, although a bit too soft for my tastes, and it rolled very easily across the floor. The room was an adequate size for a man with an electric scooter. The bath/shower is where the room fell short. It was not designed for tall/large people. The water pressure was great in all the rooms but the distance from the back wall to the tub edge must have been only 2 feet. Hence the shower curtain was hung directly above, and once wet, would stick to you like plastic wrap. Chile has not learned about curved shower rods yet... Day two, we got moved to a room that was not handicapped but better for me, 236. It had a proper shower (good water pressure) with zero tub so it was wide enough to bathe without being entangled. This room had a great bed, firm, and did not slide around the room. This room had a view of the hotels air conditioning, however this did not bother us. AC worked well. Day three, We hit the jackpot and got the only handicapped accessible room, 201. This room had tons of space for my scooter. It had a proper handicapped bath with a wheel in shower (good water pressure) and tons of grab rails!!! It also had a great bed, firm, and no sliding around the room. The view was of the hotel's tree, however this did not bother us. AC worked well. Some of the things that need some work to get to five star status, Handicapped ramp access. Still some ramps needed by the pool towel desk. The elevators are very small. I could only fit in one of the three elevators without taking my scooter apart to make it smaller. The resort ran out of pool towels at 4PM on Tuesday afternoon on a sunny 90+F summer day. Really? Buy more towels or a washer/dryer! Getting ice was a issue, there is no self service ice machines. The bar staff seems to only want to give out very small quantities at a time. I need ice for my medicine and I have ice in my drink all day and night. Stop being stingy with the ice!!! Breakfast was plentiful but the mostly the same each day. Housekeeping services were great. The pool was deep and refreshing when I could use it. Location is excellent. Right in the center of Pucon. Great access to shops, restaurants, etc.. I would stay here again but reserve a room earlier to make sure I get the one handicapper room.

Excelente experiencia El personal muy amable Las piezas con camas muy cómodas. Excelente calefacción central Todo muy limpio Excelente desayuno, muy completo y con variadas opciones. Habían leches y yogures con y sin lactosa. Diferentes tipos de panes, huevo, queso, jamón, frutos secos, cereales, fruta fresca, etc… volveremos sin duda

Super clean and new hotel with friendly professional staff who made us feel very welcome. Room just right and with an excellent shower. Breakfast had everything you could want and the waiting staff were attentive, a real credit to the hotel. This was just a 1 night stopover for us en route to Santiago (from Puerto Varas) but fit the bill perfectly and at an excellent price!

Le falta para un ”luxury” como se hacen llamar. El estado de las habitaciones e instalaciones es excelente. Las vistas lo mejor. La amabilidad del personal es algo también a destacar. Pero hay varios detalles que se caen. Primero, llegamos y en la habitación habia un solo par de pantuflas para el spa (anuncia en la página q estan incluidas), solucitamos en recepcion y esa noche nos quedamos esperandolas, al otro dia, volvimos a solicitarlas, nos dicen q ni tienen en stock y que fueramos a buscar un par al SPA, consudero q era el personal del hotel el q debia resolverlo. Segundo, según el hotel, el desayuno comienza a las 7.30 am. Llevo dos días y nunca han empezado a esa hora, con suerte abren la puerta un cuarto para las 8 y lo peor, cuando entras no están listos, no están conectados los tostadoras, faltan productos, como el huevo revuelto, no tienen nombre los productos, por lo q no sabes q tipo de leche es, las luces apagadas (tuvimos q pedir q encendieran), una sola camarera, no había nadie para hacer huevos, no había nadie para hacer panqueques ( nos fuimos como a las 8.30 y nunca llego). Hoy salimos desde las 11 am de nuestra habitación , regresamos a las 15 horas y no han hecho la habitación, recién nos dicen q la haran ahora, yo quería descansar!!!!, no estar sentada acá en el lobby perdiendo mi valioso tiempo de descanso y vacaciones!!! El restaurant, no vale la pena. El peor asado de tira del mundo. Otros pkatos aceptables, pero no valen lo q pagas. Ayer dos veces tuvimos q regresar nuestra cuenta en el restaurant, la primera no era nuestra cuenta, la segunda, con productos q solucitamos anular (una entrada que no llego a tiempo y nos dicen q llegarian despues de los fondos), pero de todos modos llegaron en la cuenta. Estos son pequeños detalles de gestión que de verdad no pueden pasar en un hotel de esta categoría. No es justo el precio que se paga por este servicio.

O custo benefício não vale a pena. Pucón é uma cidade cara, mas pagar quase $100mil pesos chilenos (cerca de R$600,00) numa diária nesta pousada, que embora tenha o título de boutique, não é um hotel boutique, não compensa. O café da manhã é muito ruim. Ainda que não seja buffet, é muito pouca coisa que se serve, tem que ficar pedindo, a proprietária finge que não está entendendo, super desagradável a situação para uma diária neste valor. Os quartos são amplos e confortáveis com vista bonita para o lago, mas é preciso uma manutenção urgente, portas despencando, fechadura caindo, ar condicionado pingando, torneira estragada, a acústica é péssima, se escuta toda a conversa nos quartos vizinhos, enfim, pelo valor cobrado, não compensa. Pedimos um Box de café da manhã no dia anterior, pois faríamos um passeio muito cedo no dia seguinte, e não estava pronto; a recepcionista arrumou um saco plástico e colocou água e frutas bem maduras, para não falar outra coisa, nenhum sanduíche tinha, tivemos que pedir e ela fez às presas um pão seco com queijo, apenas. Não sei se foi má vontade da proprietária ou economia dela, só sei que não compensa ficar nesta pousada em Púcon.

Gut gelegen, um in Temuco zu kommen und zu verlassen, in der Nähe des Zentrums, gute Parkplätze. Gute Personal-Aufmerksamkeit. Normales Restaurant mit Menü und Standard-Frühstück des 3-Sterne-Hotels. Komfortable Zimmer, große, schöne Design, mit großen Fenstern. Großes Bett und typische weiche Kissen, die nicht meine Lieblings sind. Gute Klimaanlage. Großes Bad, gut beleuchtet, mit Tin und Mono-Manöver leicht zu regulieren. Es ist ein gutes Hotel zu empfehlen 3B (gut, schön und günstig)

Excelente experiencia El personal muy amable Las piezas con camas muy cómodas. Excelente calefacción central Todo muy limpio Excelente desayuno, muy completo y con variadas opciones. Habían leches y yogures con y sin lactosa. Diferentes tipos de panes, huevo, queso, jamón, frutos secos, cereales, fruta fresca, etc… volveremos sin duda

Super clean and new hotel with friendly professional staff who made us feel very welcome. Room just right and with an excellent shower. Breakfast had everything you could want and the waiting staff were attentive, a real credit to the hotel. This was just a 1 night stopover for us en route to Santiago (from Puerto Varas) but fit the bill perfectly and at an excellent price!

Gut gelegen, um in Temuco zu kommen und zu verlassen, in der Nähe des Zentrums, gute Parkplätze. Gute Personal-Aufmerksamkeit. Normales Restaurant mit Menü und Standard-Frühstück des 3-Sterne-Hotels. Komfortable Zimmer, große, schöne Design, mit großen Fenstern. Großes Bett und typische weiche Kissen, die nicht meine Lieblings sind. Gute Klimaanlage. Großes Bad, gut beleuchtet, mit Tin und Mono-Manöver leicht zu regulieren. Es ist ein gutes Hotel zu empfehlen 3B (gut, schön und günstig)

We stayed in the Enjoy! Pucon for 4 nights in February of 2024. During our 4 day stay we got to sample 3 different rooms. This is because I am handicapped and the hotel did their utmost to accommodate me. My thanks to those who helped out. You have my deepest gratitude for your assistance and understanding. When we arrived check in was a nightmare. Cars everywhere outside. People in long queues to check in and no organization to any of it. We finally got to our first room 405. It has a nice view of the volcano. It had AC. A double/king bed, although a bit too soft for my tastes, and it rolled very easily across the floor. The room was an adequate size for a man with an electric scooter. The bath/shower is where the room fell short. It was not designed for tall/large people. The water pressure was great in all the rooms but the distance from the back wall to the tub edge must have been only 2 feet. Hence the shower curtain was hung directly above, and once wet, would stick to you like plastic wrap. Chile has not learned about curved shower rods yet... Day two, we got moved to a room that was not handicapped but better for me, 236. It had a proper shower (good water pressure) with zero tub so it was wide enough to bathe without being entangled. This room had a great bed, firm, and did not slide around the room. This room had a view of the hotels air conditioning, however this did not bother us. AC worked well. Day three, We hit the jackpot and got the only handicapped accessible room, 201. This room had tons of space for my scooter. It had a proper handicapped bath with a wheel in shower (good water pressure) and tons of grab rails!!! It also had a great bed, firm, and no sliding around the room. The view was of the hotel's tree, however this did not bother us. AC worked well. Some of the things that need some work to get to five star status, Handicapped ramp access. Still some ramps needed by the pool towel desk. The elevators are very small. I could only fit in one of the three elevators without taking my scooter apart to make it smaller. The resort ran out of pool towels at 4PM on Tuesday afternoon on a sunny 90+F summer day. Really? Buy more towels or a washer/dryer! Getting ice was a issue, there is no self service ice machines. The bar staff seems to only want to give out very small quantities at a time. I need ice for my medicine and I have ice in my drink all day and night. Stop being stingy with the ice!!! Breakfast was plentiful but the mostly the same each day. Housekeeping services were great. The pool was deep and refreshing when I could use it. Location is excellent. Right in the center of Pucon. Great access to shops, restaurants, etc.. I would stay here again but reserve a room earlier to make sure I get the one handicapper room.

O custo benefício não vale a pena. Pucón é uma cidade cara, mas pagar quase $100mil pesos chilenos (cerca de R$600,00) numa diária nesta pousada, que embora tenha o título de boutique, não é um hotel boutique, não compensa. O café da manhã é muito ruim. Ainda que não seja buffet, é muito pouca coisa que se serve, tem que ficar pedindo, a proprietária finge que não está entendendo, super desagradável a situação para uma diária neste valor. Os quartos são amplos e confortáveis com vista bonita para o lago, mas é preciso uma manutenção urgente, portas despencando, fechadura caindo, ar condicionado pingando, torneira estragada, a acústica é péssima, se escuta toda a conversa nos quartos vizinhos, enfim, pelo valor cobrado, não compensa. Pedimos um Box de café da manhã no dia anterior, pois faríamos um passeio muito cedo no dia seguinte, e não estava pronto; a recepcionista arrumou um saco plástico e colocou água e frutas bem maduras, para não falar outra coisa, nenhum sanduíche tinha, tivemos que pedir e ela fez às presas um pão seco com queijo, apenas. Não sei se foi má vontade da proprietária ou economia dela, só sei que não compensa ficar nesta pousada em Púcon.