Hotels mit Parkplatz in Hokkaidō, Japan

The staff doesn't try to hide the unequal service offered to foreign guests compared to that of the locals. No staff member offered to help us with our luggage. The rooms have poor sound isolation and you can hear your neighbours and the room above very clearly, particularly foot steps, which make sleeping difficult.

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

Location The location of Auberge Ninguruforet is a bit remote and far from the main town center of Biei. There are no nearby convenience stores like Lawson or Family Mart, so guests need to plan ahead for their meals and supplies. This can be inconvenient, especially for larger groups with elderly or young children who may have difficulty walking long distances in the cold winter weather. Check-in ProcessTo improve the check-in experience, it would be helpful if the hotel could request guests to provide their passport details in advance. This would allow for a smoother and faster check-in, without the need for guests to go back and forth to their cars in the freezing temperatures just to take photos for the registration process. Check-out Confusion Even though the hotel had implemented the CCTV audio system to provide clear instructions, the language barrier appears to have caused some confusion for me during the check-out. This can be a common challenge, especially in more remote locations where the staff may not be as fluent in English. Breakfast Since our group requires halal food, it's understandable that we did not include the breakfast option in our package. The hotel could consider offering more diverse breakfast options to cater to different dietary needs in the future. Luggage Handling and Car Access One of the key issues we faced was the need to transport our luggage from the parking area to the unit using carts, rather than being able to drive our car closer to the entrance. This was especially challenging given the freezing -10°C temperatures at night .To improve this, it would be greatly appreciated if the hotel could allow guests to drive our cars closer to the entrance, even if just temporarily, to drop off the luggage. This would avoid the need for guests, especially those traveling with elderly or young children, to struggle with pushing heavy carts through the frigid weather. Scenery Despite the challenges, the stunning winter scenery at Auberge Ninguruforet seems to have made up for it. The -8°C temperature that morning must have created a true winter wonderland, with the beautiful snow-covered landscapes and crisp, clear skies. This picturesque setting is surely a highlight of your stay.Overall, with some improvements to the location accessibility, check-in/out procedures, and guest services, Auberge Ninguruforet could provide an even more enjoyable experience, especially for larger groups traveling with families. The breathtaking winter scenery, however, remains a major draw for this property. We will surely come again to Auberge Ninguruforet, this time leaving our larger luggage in the car and only carrying the essentials we need for our stay in our backpacks. This will allow us to avoid the hassle of transporting heavy bags through the frigid weather, and instead focus on enjoying the stunning winter scenery.By packing light and only bringing what we need for the duration of our visit, we can easily move between our car and the hotel entrance without the struggle of pushing carts through the snow. This will make the check-in and check-out process much smoother, especially for our group with elderly and young family members.Despite the minor inconveniences we experienced previously, the breathtaking winter wonderland at Auberge Ninguruforet remains a major draw for us. We look forward to returning, better prepared to handle the cold temperatures, and immersing ourselves in the serene, picturesque setting that this property offers. With a few adjustments to our packing and luggage management, we are confident our next stay will be an even more enjoyable and memorable experience.

The most comfortable bed I’ve ever had in a hotel. We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities. The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch. The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here. The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi. Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.

Room is spacious and for the price was a great deal (although noted I was visiting during shoulder season). Beautiful views of the mountain range from the hotel’s lounge on a clear day. I enjoyed the afternoon wine tastings. The muscat grape juice was also delicious! A very nice and relaxing stay at this hotel. It is quite far from the station though, so best to have a car to get to the hotel and get around.

Da es sich um ein frisch renoviertes Hotel handelte, fühlte sich alles neu und sauber an. Ich denke, es war besser, weil es in Sapporo nicht viele neue Hotels gibt. Das kleine Zimmer war mit 39 Quadratmetern geräumig. Der Raum war geräumig und die Toilette/das Badezimmer war geräumig und daher einfach zu benutzen. Es befand sich im 6. Stock eines 6-stöckigen Gebäudes und die Aussicht war die der Sapporo-Fabrik. Der größte Vorteil war, dass das Frühstück sehr lecker war, die Fenster im Zimmer offen und gut belüftet waren und die freundliche Atmosphäre insgesamt angenehm war, da es sich um ein globales Kettenhotel handelte. Der Standort befindet sich jedoch direkt neben der Sapporo-Fabrik, sodass Sie ein wenig laufen müssen, um zum Bahnhof Sapporo oder Susukino zu gelangen. Zum Bahnhof Sapporo sind es etwa 20 Minuten zu Fuß und nach Susukino 25 Minuten. Und es gibt keinen Supermarkt in der Nähe des Hotels. Sie müssen zum Supermarkt in der Sapporo-Fabrik gehen. (7-Eleven, im ersten Stock gelegen.) Natürlich ist es nicht weit.

It was a great experience and one of the best experience from customer service, food and accommodation. Customer service is 10 stars 🫡🌟

Ein großes Lob an dieses Hotel! Mein Aufenthalt dort war fantastisch. Das Hotel liegt zwar in der Nähe der Straßenbahnhaltestelle, aber im Winter ist es trotzdem etwas mühsam, das Gepäck zu ziehen. Das ist aber in Hokkaido in jedem Hotel so 😆. Die Rezeptionistin war sehr hilfsbereit. Sie hat mir ein Taxi gerufen, als ich nicht wusste, wie das geht.

Es ist unser zweites Mal hier und wir lieben alles davon. Schönes Design mit Erstklasse-Service und alles im Zimmer ist nett. Bett und Kissen sind sehr komfortabel. Zimmer ist geräumig. Wenn wir wieder aus diesem Flughafen fliegen, werde ich hier sicher bleiben. Ich konnte es nicht empfehlen genug.

Exceptional Private Onsen & Hokkaido Geschmacksmuster. Allgemein Eindruck: Eine perfekte Mischung aus Komfort und Gemütlichkeit. Trotz der düsteren Atmosphäre und der klassischen, dunklen Dekoration machen die private Essens- und Essenserfahrung eine standhafte Wahl im Bereich. Highlights: Das Zimmer: Geräuschlich mit schönen Holzböden und einem privaten Außenkanon. Socken in der Wärme während Schneefall ist rein magisch. Die Funktionen wie der ”His&Her” sinken und ein in-Room-Massage-Stuhl machen unser Aufenthalt bequemer. Alles Komplimentar im Zimmer fügt einen sorgfältigen Touch hinzu. Essen: Das Buffet bietet eine beeindruckende Vielfalt an lokalen Gerichten neben schön geplatten Händen. Auch wenn es besetzt ist, verwaltete das Personal den Sitz systematisch, so dass wir die herrliche Winteraussichten bequem genießen. Die Hokkaido-Käse-Pizza und Dessert sind absolute Muster-Tests. Lage und Service: Perfekt im Herzen des Sehenswürdigkeitsbezirks gelegen, mit berühmten Süßwarenladen in der Nähe. Die komplimentären Parkplätze und die Pflege, perfektes Personal machten unser Aufenthalt unschön. Bemerkungen: Atmosphäre: Die gemeinsamen Gebiete können sich wegen ihrer Popularität ein wenig überfüllt fühlen. Design: Die Innenräume sind etwas veraltet und schlank in Richtung sehr dunkelen Ton, und vor allem ist Netflix nicht im Innenraum TV verfügbar. Hinweis: Windows ist befestigt; die Belüftung wird über die Tür des Balkons verwaltet. Urteil: Sehr empfohlen für Lebensmittel und Onsen Liebhaber, die das Zentrum der Aktion sein wollen.